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CIO Discussion: Keeping The Lights On, When It Matters

White Paper Published By: ServiceNow
Published:  Dec 17, 2010
Type:  White Paper
Length:  6 pages

Recently nine enterprise CIOs and IT leaders were brought together to discuss how to successfully execute IT strategy in today’s world. They represented large IT organizations from a broad cross-section of industries, from manufacturing and logistics to financial services, from professional and business services to scientific research. In this discussion, they shared their experiences and pooled their thoughts on modern best practice for delivering IT services.

Of particular interest were their views on how technology could help CIOs in three areas:
• Reducing costs and proving the financial value of IT
• Enabling business results through more agility -- using new technology models and strategies to drive growth
• Evaluating and prioritizing new requests for IT and ensuring resources are deployed effectively

This briefing paper summarizes the key findings of this real-work executive level discussion.

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service-now.com, cio, best practice, it strategy, roi, cloud providers, outsourcing