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Transform Customers Experience with Connected Field Service

White Paper Published By: Salesforce
Salesforce
Published:  Nov 18, 2019
Type:  White Paper
Length:  19 pages

Meet the expectations of today’s connected customers with connected field service

With changing customer expectations, today’s businesses are not equipped to deliver what customers expect, particularly when it comes to on-site or field service management. As a result, the customer experience gap is widening. 

As technology transforms how companies interact with their customers, field service in particular faces exclusive challenges in evolving its model to meet the needs and expectations of the modern customer.



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