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Delivering Exceptional Customer Experience

White Paper Published By: Google - SAP
Google - SAP
Published:  Dec 02, 2019
Type:  White Paper
Length:  15 pages

Your quote-to-cash system should be an opportunity to engage customers and make a positive impression. Outmoded and disjointed sales processes can alienate your customers without you even realizing it.

Download our e-book, “Delivering Exceptional Customer Experience, from Quote-to-Cash and Beyond,” to find out how businesses can evolve to stay on top of customer expectations. In the e-book, you’ll learn about:

--The essential building blocks of quote-to-cash in today’s experience economy, including automated CPQ that’s integrated with contract lifecycle management for a quick and easy quote and negotiation process.
--How agile billing plays a critical role in modern quote-to-cash.
--The importance of building quote-to-cash on a strong cloud foundation with tight integration into back office supply chain management and financials.



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