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The Workers’ Experience Survey reveals the importance of technology

White Paper Published By: Dell APAC - EMC
Dell APAC - EMC
Published:  May 19, 2020
Type:  White Paper
Length:  57 pages

To shed light on today’s digital-era workforce and its needs, Dell commissioned a study that is the subject of this report. The survey probes the requirements of users, patterns of work, and the desires and frustrations of workers in their quest to maximize their ability to contribute to their organizations.

In a step-by-step fashion, this comprehensive report takes you through the survey results to help you better understand the needs of your own workforce. In doing so, we recommend looking at your employees through the lens of four types of workers:

• Desk-centric worker: Primarily office-based and at a desk
• Corridor warrior: Primarily office-based but mobile within the corporate building
• Remote worker: Primarily at a distant location
• On-the-go pro: Primarily mobile


Often, workers are best understood in terms of hybrid categories that are a combination of these four basic types of workers.


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