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Published By: IBM     Published Date: Jun 20, 2013
The message is simple: Trust has been lost and the digital world is here. Successful relationships with customers in the digital world are high-trust relationships. It is time for bankers to rebuild trust at the same time as developing all the communications and analytical advantages of digital technology. There is no other way. The highly digitalised, non-bank competitors are already taking the best parts of banking. Time is short. Is Apple about to join the fray? Is Amazon? Is Facebook?
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customer, trust, banking, retail
    
IBM
Published By: RingCentral     Published Date: May 22, 2014
The Cloud; software as service across the Internet, is experiencing mass proliferation for everything from banking to CRM. Communications are part of this migration and offer a compelling solution over the retro, hardware-based systems known as PBX. This paper illustrates comparative anatomies of the old and new models. Major benefits of cloud communications are detailed, including the elimination of costs, removal of complexity for managing the system, alleviating IT resources, and the benefits of one system with a host of features. A deep-dive of the technology supporting the solution is included.
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ringcentral, phone system, business phone, mobile phone, business transition, phone provider, cloud based phone, changing attitudes, voip, enterprise applications, data center
    
RingCentral
Published By: CDW-Trend Micro     Published Date: Mar 26, 2015
Endpoint security is at a critical juncture. Increasingly, employees at organizations of all sizes are using a wider variety than ever of desktop and mobile devices, including smartphones, tablets and laptops, as they work from broadly dispersed locations, including home offices. Often, organizations are permitting and even encouraging employees to use their own devices under BYOD (bring your own device) policies. With these devices, employees are accessing not only corporate data and applications, but also social media, banking and shopping sites. Download this white paper to learn more about endpoint security.
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endpoint security, desktop devices, mobile devices, byod, corporate data, technology, networking, security, it management, wireless, knowledge management
    
CDW-Trend Micro
Published By: DocuSign     Published Date: Mar 23, 2016
Get the Ombud research report to understand how to: • Align customer and business priorities • Assess which processes can be optimized to drive customer satisfaction • Adopt a unified, enterprise-wide strategy
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DocuSign
Published By: Ephesoft     Published Date: Jan 18, 2018
Financial services companies can improve customer service and their bottom line by automating document intensive processes with banking, such as new account openings, mortgage, investing, credit cards, insurance, and personal, small business and commercial financial services. Learn how to make a substantial impact in terms of efficiency and cost savings for your organization with intelligent document capture technology.
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extraction, validation, exporting, delivery, cloud, cost reduction, security
    
Ephesoft
Published By: VeriSign Incorp.     Published Date: Jul 13, 2009
Financial institutions understand the importance of keeping their site visitors safe while on their site, but they aren’t the only ones.  Read this guide to learn how to secure your site with SSL. Learn more today!
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verisign, trust, seal, trust mark, ssl, extended validation (ev) ssl, banking, financial, security
    
VeriSign Incorp.
Published By: IBM ILOG.     Published Date: Jul 14, 2009
Financial services managers must revisit the quality of their risk management capabilities while reducing cost through more efficient operations. Often, unique leverage can be found with improved business process management, policies and exception-based decisions.  Hear three industry experts discuss how banks are using BRMS to meet the demand for speed, control, and profits.
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ibm, financial, quality, risk, management, cost, reduce costs, effiency, operations, optimization, control, proftits, data center, solution, customer, brms, enterprise applications
    
IBM ILOG.
Published By: IBM ILOG.     Published Date: Jul 14, 2009
Much of the value of BRMS is achieved when it is combined with a larger SOA strategy and BPM. This video demonstrates clear requirements for reuse using the multichannel use case for retail banking.
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ibm, brms, soa, bpm, video, demonstration, multichannel, banking, retail, customers, enterprise applications
    
IBM ILOG.
Published By: Bazaarvoice     Published Date: Nov 05, 2014
In this new whitepaper, we’ll show you how banks that embrace this social opportunity are deepening relationships with customers and driving business. We’ll share tips and success stories of retail banks.
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bazaarvoice, social media, retail banking, customer conversations, drive acquisition, retention, innovation, retail banks, financial landscape, social technologies, customer relationships
    
Bazaarvoice
Published By: Arkadin     Published Date: Sep 11, 2013
Financial services institutions focus on innovative services, customer relationships, and cost structures to drive profitable growth. Remote collaboration solutions (audio and web conferencing) are technologies target these three areas by transforming business processes.
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financial services, finance, fsi, financial service institutions, regulatory compliance, banking and financial services, financial solutions, capital markets, collaboration, collaboration solutions, arkadin, web collaboration solutions, web collaboration services, conferencing solutions, conferencing services, audio web conferencing, software development
    
Arkadin
Published By: IBM     Published Date: Nov 07, 2012
This is a series of 5 papers giving an Industry POV for analytics (Banking, Insurance, Government, Telecommunications, Retail). These papers extends from Smarter Computing Industry papers with a deeper look at analytics.
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retail, ibm, smarter analytics, performance, customer insight, business technology
    
IBM
Published By: IBM     Published Date: Apr 29, 2014
For banks, mining data from social media can be a significant way to gain insights into customer mindsets and behavior, but effectively and accurately capturing and processing this unstructured data to gain useful customer insight requires sophisticated tools and advanced analytics.
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ibm, banking, data mining, social media, consumer insights, business analytics, social business, business technology
    
IBM
Published By: IBM     Published Date: Apr 29, 2014
Customer Profitability Analytics enables banks to analyze customer, account, product, and transaction data and apply costing models to determine a bank-wide view of profitability. Applying predictive analytics, they can model future behavior and derive a lifetime value for each customer.
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ibm, banking, customer profitability, customer profitability analytics, transaction data, predictive analytics, customer behavior
    
IBM
Published By: IBM     Published Date: Jun 17, 2014
Key findings from an industry roundtable on enterprise risk transformation in Canadian banking.
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ibm, risk enabled enterprise, enterprise risk management, erm, big data, data aggregation, corporate governance, business analytics, cultural alignment
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Financial institutions need to consider a broad array of key business case components, beyond fraud loss reduction and fraud-management operating costs, when examining the business ramifications of various fraud-prevention technology approaches.
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ibm, banking, business, fraud-prevention, fraud, technology, security
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Cybercrime prevention needs to reach beyond fraud prevention. Organizations also need to consider deployment costs, management complexity, impact to customers and regulatory compliance. This document examines seven best practices for achieving effective, sustainable cybercrime prevention.
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ibm, banking, cybercrime, prevention, solution, fraud, security
    
IBM
Published By: IBM     Published Date: Nov 05, 2014
How security and business continuity can shape the reputation and value of your company.
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ibm, security, cyber security, business intelligence, financial services, protection, secure protection, business security, intelligence index, cybercrime, risk threat, it risk, information systems reputational risk, banking industry, company reputation
    
IBM
Published By: DocuSign     Published Date: Jun 25, 2014
Regulatory actions have forced financial institutions to re-strategize their business models, an approach that could increase or decrease profitability depending on the strategy chosen. Banking executives who want to stay competitive must focus on differentiating their services based on the customer experience and streamline related costs.
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docusign, financial institutions, regulatory actions, streamline, reinvention strategies, customer experience, banking executives, enterprise applications
    
DocuSign
Published By: SAP     Published Date: Mar 25, 2009
Learn the reasons why a holistic view of risk in your company is essential in times of financial turbulence - and how many companies are adding value through governance, risk, and compliance (GRC) initiatives. (Economist Intelligence Unit, 2009)
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sap, grc, governance, risk, compliance
    
SAP
Published By: SAP     Published Date: Nov 22, 2011
Analytics has moved from the specialty of a dedicated few to a necessity for broad groups of business professionals to do their job. This white paper considers the use of analytics and business intelligence in the banking industry for improving decision making and the benefits of prebuilt analytic applications for achieving this objective across many functions in a banking organization.
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idc, finance, technology, business, banking, analytics, decision making, business technology
    
SAP
Published By: IBM     Published Date: Nov 19, 2014
Algorithmics: Back to the future - Revisiting capital and the bank of tomorrow
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ibm, risk management, capital management, cash management, data availability, future banking
    
IBM
Published By: IBM     Published Date: Feb 03, 2015
Find out how banks are increasing customer profitability, improving operational efficiency and managing risk more effectively with IBM Business Analytics software.
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customer profitability, operational efficiency, business analytics, banking, risk management, security, it management, knowledge management, enterprise applications
    
IBM
Published By: IBM     Published Date: Feb 11, 2015
Read this white paper to learn more about the emerging attack techniques used by cybercriminals in the mobile channel.
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mobile malware, pc threat techniques, mobile channel, mobile banking functionality, advanced malware, security
    
IBM
Published By: IBM     Published Date: Apr 09, 2015
The malware industry supplies all the components cybercriminals need to easily perpetrate malware-driven financial fraud and data theft. In today’s virtual world, the scope of organizations vulnerable to malware-driven cybercrime is quite broad. In addition to banks and credit unions that are subject to online banking fraud, financial fraud can be perpetrated on insurance companies, payment services, large e-commerce companies, airlines and many others.
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ibm, computer security, network security, malware protection, network security, security organization
    
IBM
Published By: IBM     Published Date: Jul 22, 2015
Learn about the five key recommendations Corporate banks should consider in order to be successful in this customer-centric banking environment.
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productivity, customer service, automation, automated financial transactions, compliance, customer retention, customer satisfaction
    
IBM
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