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Published By: IBM ILOG.     Published Date: Jul 14, 2009
Much of the value of BRMS is achieved when it is combined with a larger SOA strategy and BPM. This video demonstrates clear requirements for reuse using the multichannel use case for retail banking.
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ibm, brms, soa, bpm, video, demonstration, multichannel, banking, retail, customers, enterprise applications
    
IBM ILOG.
Published By: Bazaarvoice     Published Date: Nov 05, 2014
In this new whitepaper, we’ll show you how banks that embrace this social opportunity are deepening relationships with customers and driving business. We’ll share tips and success stories of retail banks.
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bazaarvoice, social media, retail banking, customer conversations, drive acquisition, retention, innovation, retail banks, financial landscape, social technologies, customer relationships
    
Bazaarvoice
Published By: Arkadin     Published Date: Sep 11, 2013
Financial services institutions focus on innovative services, customer relationships, and cost structures to drive profitable growth. Remote collaboration solutions (audio and web conferencing) are technologies target these three areas by transforming business processes.
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financial services, finance, fsi, financial service institutions, regulatory compliance, banking and financial services, financial solutions, capital markets, collaboration, collaboration solutions, arkadin, web collaboration solutions, web collaboration services, conferencing solutions, conferencing services, audio web conferencing, software development
    
Arkadin
Published By: IBM     Published Date: Nov 07, 2012
This is a series of 5 papers giving an Industry POV for analytics (Banking, Insurance, Government, Telecommunications, Retail). These papers extends from Smarter Computing Industry papers with a deeper look at analytics.
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retail, ibm, smarter analytics, performance, customer insight, business technology
    
IBM
Published By: IBM     Published Date: Apr 29, 2014
For banks, mining data from social media can be a significant way to gain insights into customer mindsets and behavior, but effectively and accurately capturing and processing this unstructured data to gain useful customer insight requires sophisticated tools and advanced analytics.
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ibm, banking, data mining, social media, consumer insights, business analytics, social business, business technology
    
IBM
Published By: IBM     Published Date: Apr 29, 2014
Customer Profitability Analytics enables banks to analyze customer, account, product, and transaction data and apply costing models to determine a bank-wide view of profitability. Applying predictive analytics, they can model future behavior and derive a lifetime value for each customer.
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ibm, banking, customer profitability, customer profitability analytics, transaction data, predictive analytics, customer behavior
    
IBM
Published By: IBM     Published Date: Jun 17, 2014
Key findings from an industry roundtable on enterprise risk transformation in Canadian banking.
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ibm, risk enabled enterprise, enterprise risk management, erm, big data, data aggregation, corporate governance, business analytics, cultural alignment
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Financial institutions need to consider a broad array of key business case components, beyond fraud loss reduction and fraud-management operating costs, when examining the business ramifications of various fraud-prevention technology approaches.
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ibm, banking, business, fraud-prevention, fraud, technology, security
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
Cybercrime prevention needs to reach beyond fraud prevention. Organizations also need to consider deployment costs, management complexity, impact to customers and regulatory compliance. This document examines seven best practices for achieving effective, sustainable cybercrime prevention.
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ibm, banking, cybercrime, prevention, solution, fraud, security
    
IBM
Published By: IBM     Published Date: Nov 05, 2014
How security and business continuity can shape the reputation and value of your company.
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ibm, security, cyber security, business intelligence, financial services, protection, secure protection, business security, intelligence index, cybercrime, risk threat, it risk, information systems reputational risk, banking industry, company reputation
    
IBM
Published By: DocuSign     Published Date: Jun 25, 2014
Regulatory actions have forced financial institutions to re-strategize their business models, an approach that could increase or decrease profitability depending on the strategy chosen. Banking executives who want to stay competitive must focus on differentiating their services based on the customer experience and streamline related costs.
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docusign, financial institutions, regulatory actions, streamline, reinvention strategies, customer experience, banking executives, enterprise applications
    
DocuSign
Published By: SAP     Published Date: Mar 25, 2009
Learn the reasons why a holistic view of risk in your company is essential in times of financial turbulence - and how many companies are adding value through governance, risk, and compliance (GRC) initiatives. (Economist Intelligence Unit, 2009)
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sap, grc, governance, risk, compliance
    
SAP
Published By: SAP     Published Date: Nov 22, 2011
Analytics has moved from the specialty of a dedicated few to a necessity for broad groups of business professionals to do their job. This white paper considers the use of analytics and business intelligence in the banking industry for improving decision making and the benefits of prebuilt analytic applications for achieving this objective across many functions in a banking organization.
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idc, finance, technology, business, banking, analytics, decision making, business technology
    
SAP
Published By: IBM     Published Date: Nov 19, 2014
Algorithmics: Back to the future - Revisiting capital and the bank of tomorrow
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ibm, risk management, capital management, cash management, data availability, future banking
    
IBM
Published By: IBM     Published Date: Feb 03, 2015
Find out how banks are increasing customer profitability, improving operational efficiency and managing risk more effectively with IBM Business Analytics software.
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customer profitability, operational efficiency, business analytics, banking, risk management, security, it management, knowledge management, enterprise applications
    
IBM
Published By: IBM     Published Date: Feb 11, 2015
Read this white paper to learn more about the emerging attack techniques used by cybercriminals in the mobile channel.
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mobile malware, pc threat techniques, mobile channel, mobile banking functionality, advanced malware, security
    
IBM
Published By: IBM     Published Date: Apr 09, 2015
The malware industry supplies all the components cybercriminals need to easily perpetrate malware-driven financial fraud and data theft. In today’s virtual world, the scope of organizations vulnerable to malware-driven cybercrime is quite broad. In addition to banks and credit unions that are subject to online banking fraud, financial fraud can be perpetrated on insurance companies, payment services, large e-commerce companies, airlines and many others.
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ibm, computer security, network security, malware protection, network security, security organization
    
IBM
Published By: IBM     Published Date: Jul 22, 2015
Learn about the five key recommendations Corporate banks should consider in order to be successful in this customer-centric banking environment.
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productivity, customer service, automation, automated financial transactions, compliance, customer retention, customer satisfaction
    
IBM
Published By: IBM     Published Date: Sep 08, 2015
Please join us for an in-depth discussion of the latest data and analytics capabilities that banks are using today to uncover new customer insight - at the individual level - to improve offers and cross sell, optimize campaigns and deliver profitable revenue. The discussion will explore how leading banks are employing predictive analysis on customer data not often analyzed - like individual transactions, interactions, behavior and social media. See how banks can move beyond traditional segmentation and enable marketing to the "Segment of One."
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banking, finance, customer engagement, analytics, insights, segmentation, data management, business technology
    
IBM
Published By: IBM     Published Date: Sep 30, 2015
Consumers demand services according to their individual preferences whenever, wherever, and however they interact.
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customer experience, transaction processing, omnichannel banking, consumer demands, customer interaction
    
IBM
Published By: IBM     Published Date: Sep 30, 2015
Transform customer relationships and improve profitability
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big data, digital banking, customer relationships, customer information, profitability
    
IBM
Published By: IBM     Published Date: Jul 15, 2016
"The malware industry supplies all the components cybercriminals need to easily perpetrate malware-driven financial fraud and data theft. In today’s virtual world, the scope of organizations vulnerable to malware-driven cyber crime is quite broad. In addition to banks and credit unions that are subject to online banking fraud, financial fraud can be perpetrated on insurance companies, payment services, large e-commerce companies, airlines and many others. "
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cybercrime, financial fraud, best practices, finance, banking fraud, e-commerce
    
IBM
Published By: SAS     Published Date: Mar 06, 2018
Industry leaders from the banking and vendor landscape are working to streamline the customer experience while closing the opportunities for fraud and exposure. Balancing security and convenience will require an approach that combines consumer-facing authentication (such as passwords, PINs and biometrics) with background security measures (such as transaction and session-behavior analytics).
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SAS
Published By: IBM     Published Date: Mar 04, 2014
The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?
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business operations, business process management, bpm, process automation, smarter process, age of customer
    
IBM
Published By: Iovation     Published Date: Sep 25, 2009
Learn what new and innovative techniques and solutions can be used to combat online credit application fraud, and how you can realize a true ROI by reducing losses and increasing operational efficiency within your fraud prevention process.
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iovation, online credit applicants, fraudulent, stolen identities, financial, banking, and credit industries, fraud prevention strategies, device print, web device print, pattern matching and risk assessment, identity theft, global fraud database, forensic analysis, credit card industry
    
Iovation
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