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Published By: Dell EMC EMEA     Published Date: Oct 31, 2019
Gone are the days when IT operated in a dark, back-office environment, where they had little to no impact on the business or the employees they serve. IT leaders now see themselves as fundamental pillars of the business, moving from simple IT operation to the more complex IT orchestration, where they are actively serving business needs. Whether that need is to improve employee productivity or enhance customer experience, IT is at the forefront. When it comes to enabling employees with new devices, IT leaders are embracing new, innovative strategies for device deployment to increase automation, improve self-service, and enhance their capacity for innovation. The best part? The technology and processes involved with this change are now mature enough to support this shift. If your organization is considering changing its device deployment strategy in the next five years, it’s time to revise that timeline, because the change is now necessary. Learn more about Dell solutions powered by In
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Dell EMC EMEA
Published By: Salesforce     Published Date: Jan 14, 2020
Technology — especially easy-to-use cloud software built for business people — is no longer just a concern for the technologist in the IT group. Cloud technology is on the minds of the entire C-suite in today’s growing businesses: CEOs, COOs, CFOs, and VPs of Sales and Service are all thinking about how to strategize for booming growth that scales and disrupts. Leaders are increasingly looking to transform the customer experience to differentiate their business. With instant, personalized service at every step, companies can engage with their customers in a whole new way along the customer journey. This is a critical time in customer service as service leaders transition from a cost center to a strategic growth engine. Today, the service department is responsible for delivering service that not only solves a problem, but also delivers a 1-to-1 conversational experience that builds customer loyalty. With service connected to a complete CRM, businesses access complete customer insights
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Salesforce
Published By: Rapyd     Published Date: Jan 21, 2020
In 2018, consumers spent $2.86 trillion online with the largest growth (18%) seen in non-North American markets1. To take advantage of this expanding opportunity, forward-thinking leaders are investing in innovative payment methods, which take into consideration the unique cultural influences, technology adoption and financial vehicles in different parts of the world. As our global economy grows, so too must the ecommerce options companies provide their buyers. Although challenging, organizations investing in global strategies realize an impressive competitive advantage. Simply put, “going global” right can be a real catalyst for business growth. This guide summarizes extensive research and market data to provide financial leaders actionable information and insights to better understand today’s complex global market. Here we will detail each region, highlighting unique considerations, including compliance, tax laws, repatriation of funds, fraud and customer support. Let’s get starte
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Rapyd
Published By: ttec     Published Date: Jan 16, 2020
We’re at a tipping point in the customer experience. Advances in automation, AI, and other technologies are influencing the quality of engagement and support that customers receive while also improving cost efficiencies. But this doesn’t mean business leaders can relax. As customers continue to seek easy, effective, and personalised interactions with brands, it’s critical that companies stay ahead of expectations. So, here are the 5 top trends that are shaping customer experiences next year and beyond.
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ttec
Published By: Flexential     Published Date: Jan 21, 2020
Business and IT leaders understand how vital disaster recovery (DR) is for their organizations. When a problem occurs, a good DR framework makes it possible to retrieve data and systems quickly ensuring your business stays up and running. Simply put, it reduces risk. But what if a DR solution could be used daily? What if Disaster Recovery as a Service (DRaaS) represents a new way to augment IT infrastructure rather than just help protect it? In fact, this is possible. The “as a service” approach to DR and business continuity is now mainstream, with spending on DRaaS solutions expected to hit $4 billion by 2021. By adopting this framework, you can use DRaaS in new ways. Let’s take a look at how you can maximize the value of your disaster recovery investment.
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Flexential
Published By: SuccessFactors     Published Date: Jun 25, 2012
It is the Leaders challenge to create the circumstances that stimulate improved performance and execution from the people within their organization. The key question for business leaders is not "why" high performance but rather "how"?
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performance, productivity, human capital
    
SuccessFactors
Published By: Dell APAC     Published Date: Nov 20, 2019
Organizations realize the time is now to move to a new deployment model. Digital transformation and proliferation of devices have put IT departments in the spotlight: They must move away from being linear, traditional controllers and evolve into modern transformers that are agile, flexible, and employee centric. PC-as-a-service (PCaaS) has emerged as the go-to model for IT because of the level of automation, efficiency, and employee empowerment it offers. None of this can be accomplished without a competent business partner that underpins the new customized, deployment model. In February 2019, Dell commissioned Forrester Consulting to evaluate employee experience and enterprise computing. Forrester conducted an online survey with 1,186 IT leaders across the globe to understand current PC lifecycle management deployment models.
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Dell APAC
Published By: Dell PC Lifecycle     Published Date: Aug 02, 2018
Finding a balance between providing employees with mobility and diversity, and ensuring enterprise IT remains secure and cost effective, can be difficult for businesses to achieve. With 53% of IT leaders struggling to keep up with the increasing diversity of devices, organizations need a solution that can help them overcome these challenges. This webinar discusses how Dell PC Lifecyle family of solutions can streamline the needs of the workforce and satisfy a business’ IT requirements. Learn more about Dell solutions powered by Intel®
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Dell PC Lifecycle
Published By: Dell PC Lifecycle     Published Date: Aug 02, 2018
Finding a balance between providing employees with mobility and diversity, and ensuring enterprise IT remains secure and cost effective, can be difficult for businesses to achieve. With 53% of IT leaders struggling to keep up with the increasing diversity of devices, organizations need a solution that can help them overcome these challenges. This webinar discusses how Dell PC Lifecyle family of solutions can streamline the needs of the workforce and satisfy a business’ IT requirements. Learn more about Dell solutions powered by Intel®
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Dell PC Lifecycle
Published By: Dell PC Lifecycle     Published Date: Aug 02, 2018
Finding a balance between providing employees with mobility and diversity, and ensuring enterprise IT remains secure and cost effective, can be difficult for businesses to achieve. With 53% of IT leaders struggling to keep up with the increasing diversity of devices, organizations need a solution that can help them overcome these challenges. This webinar discusses how Dell PC Lifecyle family of solutions can streamline the needs of the workforce and satisfy a business’ IT requirements. Learn more about Dell solutions powered by Intel®
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Dell PC Lifecycle
Published By: Ricoh     Published Date: Mar 11, 2019
Today’s CIOs no longer just oversee technology. They are now key strategists who guide their organizations and give them the tools they need to stay competitive. A study by Forbes Research stated that five years ago, a CIO’s most critical skill was deploying technology. Now, the #1 way that CIOs provide value is by contributing to the corporate strategy, so they can advance business objectives and drive revenue.1 In particular, CEOs rely on the CIO for guidance around digital transformation. Organizations must transform how they operate and take advantage of new technologies to better engage customers and employees. Digital transformation falls squarely on the shoulders of IT leaders. CIOs are under pressure to drive transformation – overcoming barriers such as cultures that are resistant to change, employees who want to upload files anywhere, and increased concerns about data security. CEOs also expect CIOs to achieve results now. The longer you wait, the more likely you will fall beh
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Ricoh
Published By: Red Hat     Published Date: Sep 09, 2018
As applications and services become more central to business strategy, and as distributed methodologies like agile and DevOps change the way teams operate, it is critical for IT leaders to find a way to integrate their backend systems, legacy systems, and teams in an agile, adaptable way. This e-book details an architecture called agile integration, consisting of three technology pillars—distributed integration, containers, and APIs—to deliver flexibility, scalability, and reusability.
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Red Hat
Published By: SAP     Published Date: Aug 14, 2018
Today, ERP is a cornerstone of many organisations’ tech infrastructure. Yet many of the solutions in play are legacy products, decades old and designed for an entirely different business landscape. With industry leaders expressing concern that out-of-date ERP solutions have now become an impediment to competitive business, IDC set out to uncover what exactly modern companies need from their ERP systems, and why SAP S/4Hana seems so well placed to deliver.
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SAP
Published By: Cisco     Published Date: Dec 11, 2018
WAN edge infrastructure is changing rapidly as I&O leaders responsible for networking face dynamic business requirements, including new application architectures and on-premises and cloud-based deployment models. I&O leaders can use this research to identify vendors that best fit their requirements. By year-end 2023, more than 90% of WAN edge infrastructure refresh initiatives will be based on virtualized customer premises equipment (vCPE) platforms or software-defined WAN (SD-WAN) software/appliances versus traditional routers (up from less than 40% today).
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Cisco
Published By: HERE Technologies     Published Date: Jan 14, 2020
It’s time to move your supply chain into the realm of super-intelligent. This special report is for anyone looking to enhance their supply chain operations by utilizing the latest in technological advances such as artificial intelligence (AI), machine learning and the Internet of Things (IoT). With smart use of these tools, businesses can anticipate problems and develop solutions before they occur. Forward-thinking leaders are using this disruption to optimize their supply chains and push the quality of their findings to a whole new level. In it, you’ll learn: • The markers of a truly cognitive supply chain • The crucial role of location intelligence in supply chain optimization • The impact increased visibility has on every area of your supply chain, including asset, inventory, fleet and energy management
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HERE Technologies
Published By: Cisco EMEA     Published Date: Jun 01, 2018
Digital transformation has arrived, and it’s creating unprecedented opportunities for companies of all sizes to become market leaders through the evolution of business processes and the creation of new products and services. Organizations that master digital transformation will see a dramatic increase in revenues and profitability by converging people, processes and technologies; those that do not will struggle to survive. Evidence of this is clear to see by looking at the churn in the biggest companies in the world. For example, a Capgemini study found that since 2000, 52% of the Fortune 500 has disappeared through acquisitions or bankruptcies. The study also found that digital organizations control 70% of market share in all industries today. Therefore, making the shift to a digital business must be a top initiative for IT and business leaders. Download this whitepaper to see how Cisco has become the Market Share Leader in Online Meetings.
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cisco, digital transformation, collabaration
    
Cisco EMEA
Published By: SAP     Published Date: Nov 17, 2016
Companies are looking at technology as not just a disrupter, but also an enabler to transform their people, projects, and entire organizations into a highly adaptable and change-ready enterprise. In short, business leaders are realizing their new liquid workforce can become their new competitive advantage.
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sap, human resources, employee, accenture, workforce
    
SAP
Published By: SAP     Published Date: Nov 17, 2016
Culture has become one of the most important business topics of 2016. CEOs and HR leaders now recognize that culture drives people's behavior, innovation, and customer service: 82 percent of survey respondents believe that "culture is a potential competitive advantage." Knowing that leadership behavior and reward systems directly impact organizational performance, customer service, employee engagement, and retention, leading companies are using data and behavioral information to manage and influence their culture.
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sap, human resources, employee, deloitte, culture
    
SAP
Published By: Hitachi Vantara     Published Date: Mar 08, 2019
Business leaders recognize that their industries and markets are either being disrupted or have the potential to be disrupted by nimble digital players. In order to compete, senior IT leaders need to modernize their data centers. In this Forbes Insights Executive Briefing, learn how to embrace an agile data infrastructure, modern data protection, and intelligent operations to reap the benefits of a truly modernized data center.
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Hitachi Vantara
Published By: HPE Intel     Published Date: Mar 15, 2016
To free up staff resources to focus on strategic business initiatives, many IT leaders are considering engaging a partner to handle ongoing data center maintenance and optimization. But, too often, data center management services fall short of expectations. Standard care services may be limited in scope, and may not support the range of legacy hardware already in the data center. Conversely, complex managed or outsourced services may involve a costly, fully-customized engagement, in which costs are unpredictable, and control is wrested away from the enterprise. Finally—and perhaps most importantly—many data center management service providers seem to lack the innovative spark that will ensure continuous improvement to data center operations.
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HPE Intel
Published By: Coupa     Published Date: Dec 14, 2018
Business Spend Management Improves Visibility and Control Over Spend for Financial Leaders Closing the books can be a tedious, manual process when accrual balances don’t match AP balances and a backlog of invoices cause an increase in resource hours. Get insight on how Salesforce and Ionis Pharmaceuticals leverage business spend management to streamline the financial close. Read this eBook to learn how to: • Automate spend processes to cut heavy manual workloads • Gain full visibility and control over spend • Move from transactional “spreadsheet jockey” to strategic management • Minimize risk associated with missed accruals
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Coupa
Published By: Hewlett Packard Enterprise     Published Date: Aug 15, 2016
In this report, we'll look at some of the top pressures that organizations are facing when it comes to optimizing their infrastructure for modern services and workloads, analyze the strategies taken by successful businesses and offer key recommendations for those organizations looking to become leaders in high performing IT infrastructures.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Aug 02, 2017
What if you could reduce the cost of running Oracle databases and improve database performance at the same time? What would it mean to your enterprise and your IT operations? Oracle databases play a critical role in many enterprises. They’re the engines that drive critical online transaction (OLTP) and online analytical (OLAP) processing applications, the lifeblood of the business. These databases also create a unique challenge for IT leaders charged with improving productivity and driving new revenue opportunities while simultaneously reducing costs.
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cost reduction, oracle database, it operation, online transaction, online analytics
    
Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Aug 02, 2017
It seems strange to think that just a few years ago, the IT department was considered a supplier to the organization. Today, IT leaders are at the forefront of their companies’ march into the digital age. Technology is now recognized as a key enabler for achieving strategic business goals, including revenue growth, market expansion, and customer satisfaction; and IT leaders have risen to the challenge of simultaneously running the organization while identifying and leveraging innovative solutions that can drive growth.
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it leaders, business goals, innovative solutions, customer satisfaction, infrastructure improvement
    
Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Oct 24, 2017
As the use of cloud solutions in government increases, both business and IT leaders are recognizing that the safety and success of their business depend on finding ways to take full advantage of cloud innovation while ensuring consistent service levels, data management and privacy, and user experiences. Hybrid IT management includes aligning the organization around service levels, cost control, security, and IT-enabled innovation.
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cloud optimization, cloud efficiency, cloud management, cloud assurance, cloud visibility, enterprise management, data management
    
Hewlett Packard Enterprise
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