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Published By: Genesys     Published Date: Dec 20, 2018
If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies. This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including: • The size of your contact center, and business requirements such as customer journey management • The location and quantity of contact centers being managed • The need for scalability, speed of deployment, and maintenance requirements
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Genesys
Published By: SAP     Published Date: Mar 09, 2017
Learn how CIOs can set up a system infrastructure for their business to get the best out of Big Data. Explore what the SAP HANA platform can do, how it integrates with Hadoop and related technologies, and the opportunities it offers to simplify your system landscape and significantly reduce cost of ownership.
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SAP
Published By: Sage     Published Date: Mar 18, 2019
Customer demand, competition and the way you do business is changing fast. Small business owners who commit to technology are better positioned to thrive.
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Sage
Published By: Akamai Technologies     Published Date: Sep 12, 2017
The ways in which the Internet supports our everyday lives have become richer, more engaging, and more mobile. This innovation is driven by the visionaries, designers, developers, and managers of the web experiences that users consume every day. By exploring new ways to solve challenges and improve products and services that enrich our lives, developers and business owners have stretched the Internet to support use cases for which it was never designed. In order to succeed, modern web experiences must seem simple to end-users, even though most ultimately require complex design and technology to deliver.
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web experience, web design, mobile, internet supporters
    
Akamai Technologies
Published By: LogMeIn     Published Date: Mar 19, 2015
In the past two years, businesses’ desire to understand and connect with the mobile user has grown and expanded throughout nearly every vertical market. We created this project as a way to understand the mindset, demographics, and behaviors that drive mobile engagement so that we can advise businesses on how to do it right – and how to avoid doing it wrong. This research report is based on a global study of more than 5,800 mobile device owners, and as such, is the most comprehensive primary research report ever done on mobile engagement.
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mobile management, mobile users, mobile engagement
    
LogMeIn
Published By: Justworks     Published Date: Sep 26, 2017
business owners and entrepreneurs create their businesses for a number of reasons: to grow an idea, build and inspire a team, make a difference.
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Justworks
Published By: Justworks     Published Date: Sep 27, 2017
Business owners and entrepreneurs create their businesses for a number of reasons: to grow an idea, build and inspire a team, make a difference. And all too quickly, those business owners can face the other side of running a business: paying employees, negotiating the best benefits for your teams, keeping up with myriad government regulations. Workplaces are getting even more complicated - for good reasons. Teams have more flexibility to work remotely. And the gig economy is exploding; in fact, about a third of the U.S. workforce works on something other than a full-time basis.
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Justworks
Published By: Qatar Financial Centre     Published Date: Jun 20, 2019
In terms of growth and profitability, Qatar is set to go from strength to strength with the government’s US$200 billion investment programme underlining their commitment to developing infrastructure, which is in line with the Qatar National Vision 2030 objectives for economic, human, social and environmental development. Part of Qatar’s 30-year vision is to attract foreign investment and an international talent pool, and businesses can take advantage of a compelling tax environment. Plus, they maintain 100% ownership of their business. Top all this off with a high standard of living in a multicultural environment with recognised academic opportunities, including full sponsorship for free study and an infrastructure that supports businesses to succeed. It’s easy to see why Qatar businesses has firmly put itself on the map as a leading financial centre where business go to grow within a diverse nation that is home to over 85 different nationalities.
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Qatar Financial Centre
Published By: Dell EMC     Published Date: Nov 02, 2015
Some hardware components are simply easier to manage than others. Investing in highly manageable infrastructure can help IT support changing business needs while improving productivity and reducing total cost of ownership. Here’s why to consider FX.
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Dell EMC
Published By: Automation Anywhere     Published Date: Jul 16, 2019
RPA platforms represent a hyper growth market, with enterprises investing in new RPA platforms for process and task automation to achieve greater operating efficiency and agility, while allowing the human workforce to focus on more strategic and higher priority projects and tasks. Intelligent process automation (IPA) is in an early phase of its evolution and represents the next frontier for RPA vendors. This Ovum Decision Matrix (ODM) is a comprehensive evaluation to help enterprise IT and business leaders, including chief information officers (CIOs), enterprise and process architects, IT directors, line-of-business (LOB) leaders and process owners, and digital transformation leaders select an RPA platform that is well suited to their specific requirements.
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Automation Anywhere
Published By: ShoreTel     Published Date: Oct 26, 2012
This white paper discusses the benefits of researching the total cost of ownership for a UC system and how businesses can lower their total cost of ownership (TCO) by selecting a simple yet sophisticated solution.
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shoretel, tco, total cost of ownership, uc system, unified communication system, enterprise applications, business technology, telecom
    
ShoreTel
Published By: Adobe     Published Date: Nov 07, 2013
A key finding of this research is that most companies have a great opportunity to improve their business performance by taking a more integrated approach to managing their digital media mix.
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adobe, econsultancy, media optimisation report, effective optimisation, media mix, tactical objectives, complex media landscape, consumer buying patterns
    
Adobe
Published By: Red Hat     Published Date: Jan 01, 2013
Don’t let your web infrastructure limit the growth of your online business. Consider Red Hat Enterprise Linux – the ideal platform for transaction-intensive environments. Red Hat Enterprise Linux offers reliability, scalability, and predictable total cost of ownership – as well as a continuous stream of technical improvements – to keep you at the leading edge.
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web, infrastructure, transaction-intensive environment, reliability, scalability, total cost, improvements
    
Red Hat
Published By: NFP Advisor Services     Published Date: Feb 27, 2015
Clients, especially those with a high net worth, are increasingly demanding guidance for all of their financial needs from a single source. A multidiscipline practice enables you to provide them with complete wealth management solutions, resulting in higher rates of client satisfaction, retention and referral. Learn how to exploit social media opportunities, build a strategy that's right for you, design online profiles that match your goals and much more.
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business models, growth performance, advisor services, multidiscipline practices, business owners, complex mdp, iinvestments, insurance
    
NFP Advisor Services
Published By: Blue Coat Systems     Published Date: Jun 26, 2013
As line-of-business owners (LOBs) seek to initiate the SaaS model, it becomes critical to consider these concerns to assure productivity. This white paper from BlueCoat identifies the key concerns that IT must address to assure access and performance for Internet-based software-as-a-service (SaaS) applications.
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saas, application, line-of-business owners, lobs, software-as-a-service, technology, strategy, networking
    
Blue Coat Systems
Published By: Blue Coat Systems     Published Date: Jul 18, 2013
As line-of-business owners (LOBs) seek to initiate the SaaS model, it becomes critical to consider these concerns to assure productivity. This white paper from BlueCoat identifies the key concerns that IT must address to assure access and performance for Internet-based software-as-a-service (SaaS) applications.
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strategies, saas, application, lob, bluecoat
    
Blue Coat Systems
Published By: BMC Software     Published Date: Jun 25, 2013
Large gaps and loss of productivity challenge the value, agility and cost of IT across the globe. “Exploring Business and IT Friction: Myths and Realities,” outlines key issues that cause friction between business users and IT, such as: • Gaps in customer satisfaction and the perceived value of services • Inadequate IT support, which decreases productivity and revenue • Lack of communication and ownership in how business users and IT work together to identify service levels and technology needs See what 900 business and IT professionals had to say and get recommendations for change.
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bmc, productivity, it support, customer satisfaction, technology, it management, enterprise applications, data management
    
BMC Software
Published By: Oracle APAC     Published Date: May 24, 2018
By optimizing their on-premises IT environments and moving processes and workloads to the cloud, businesses can reduce time-to-market, increase agility, and minimize total cost of ownership. Oracle’s Linux and Virtualization offerings are designed to help you easily optimize your current on-premises environment, and offer a clear path to cloud—so you can migrate your workloads when the time is right.
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Oracle APAC
Published By: Citrix Systems     Published Date: Feb 23, 2011
Citrix solution brief explains the key considerations and employee, IT and organizational benefits derived from a BYO program.
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citrix systems australia, byo program, employee productivity, business process, bring your own computer, employee productivity, corporate data ownership, desktop virtualization
    
Citrix Systems
Published By: American Express     Published Date: Oct 28, 2011
This American Express® guide helps you streamline FX payments. Includes FX payment provider profile, how to simplify payments, and insightful FAQ.
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fx business wire transfer, fx business wire transfers, international, international payment, international payments, fx payment, fx payments solution, fx wire payment
    
American Express
Published By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 11, 2017
What this case study reveals is that, with the right leadership, it is possible to turn a company around and make it far more responsive and relevant to its customers, and as a result deliver growth and profits. The upshot of D+M's cultural and business transformation has been a return to growth and profitability. The entire enterprise has played its part, which is why the annual Chairman's Award has recognized individuals who have lived the winning cultural values and achieved excellence in performance. Winners have included factory workers and services people. The firm also continues to innovate with HEOS WMS capabilities extending to the other brands. Customer experience continues to be an area of deep cross-functional focus, and feedback from customers provides a clear indication that the customer experience throughout their buying and ownership journeys is rated highly.
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visionary leadership, adaptive enterprise architecture, simplified processes, continuous innovation, rewarding pervasive cx, acute sensing capabilities, collaborative
    
Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
Published By: ADP     Published Date: Aug 28, 2017
Many small businesses rely on owners and other employees to take on HR responsibilities in addition to their “day jobs,” a role we call the ad hoc HR manager (aHRM). Although a common practice, using an aHRM can present unforeseen risks. Read the complete guide to risky ad hoc HR management to find out more.
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ADP
Published By: ADP     Published Date: Aug 28, 2017
From payroll to HR, having misconceptions about how you run your business may cost you. Get the facts with these business myths, busted.
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ADP
Published By: ADP     Published Date: Aug 28, 2017
Small business owners juggle revenue growth, talent management, and employee benefits. Learn how to face growth challenges head-on.
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ADP
Published By: ADP     Published Date: Oct 05, 2012
In this whitepaper, ADP provides valuable insight into the past, present and future status of the economic market with regard to the specific concerns of midsized business owners today versus four years ago.
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economy, economics, smb, midsized business owners, business concerns, compliance, government regulations, human capital management
    
ADP
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