cia

Results 1 - 25 of 7231Sort Results By: Published Date | Title | Company Name
Published By: Citrix     Published Date: Mar 26, 2020
Some technology investments can create more problems than they solve. That’s especially true if they increase IT complexity, weaken security, limit flexibility, or fall short of user expectations. In this guide, you’ll learn about four ways to evaluate the real business value of the technologies you choose for your business. By asking the right questions, you can make sure your investments will help you: • Adapt to changing workforce needs • Improve individual and company productivity • Limit sprawl and manage complexity • Keep the options open for your evolving IT strategy
Tags : 
    
Citrix
Published By: Citrix     Published Date: Mar 26, 2020
This white paper presents a complete approach to keep people productive during planned or unplanned disruptions, including best practices for a complete business continuity strategy as well as technologies to provide secure access to apps and data on any device, over any network or cloud. By ensuring seamless operations no matter what happens, Citrix Workspace solutions help protect your business from consequences such as financial losses, damaged reputation, weakened customer and partner relationships, and lost productivity.
Tags : 
    
Citrix
Published By: Citrix     Published Date: Mar 26, 2020
Business continuity keeps CIOs up at night. The list of potential disruptions to your business is long and diverse, from a planned office move, to a major storm that arrives with little notice, to a sudden power failure or natural disaster that strikes with no warning at all. If you’re not prepared, scenarios like these can bring your business to a standstill—productivity stops, relationships suffer and financial losses mount. That’s why there’s no higher priority than keeping your workforce productive and your business moving forward no matter what happens. See how you can achieve peace of mind with a complete solution.
Tags : 
    
Citrix
Published By: Genesys     Published Date: Jan 15, 2020
La Internet ha abierto un abanico de oportunidades y de información nunca antes visto, además de brindar un gran nivel de conveniencia a los clientes. Esto ha impulsado a las empresas a actualizar sus estrategias de customer engagement. Uno de los cambios más significativos ha sido la cantidad cada vez mayor de canales que los clientes utilizan para contactarse con las empresas. Ahora, se comunican por correo electrónico, chat, redes sociales, SMS y servicios de mensajería. Dado que la conectividad móvil ha redoblado aún más la apuesta, los clientes esperan que los contactos y las respuestas sean en tiempo real. En este informe, Frost & Sullivan analiza el valor de la experiencia del cliente para los call centers medianos en relación con su impacto para el negocio, las prioridades, la madurez tecnológica y la forma en que miden sus iniciativas de CX. En este informe de investigación global, usted conocerá: Las tendencias que tienen una mayor repercusión en el negocio de los call ce
Tags : 
    
Genesys
Published By: Genesys     Published Date: Jan 15, 2020
Los clientes de hoy quieren que sus interacciones entre canales sean rápidas y no presenten problemas. Empresas globales como PayPal, Heineken y Vodafone han adoptado tecnología para brindar a sus clientes experiencias verdaderamente conectadas y omnicanal. Al migrar a la mejor plataforma de experiencia del cliente, han logrado: Cumplir los tiempos establecidos en la migración hacia la nube Cumplir los requisitos regulatorios específicos de su industria Reducir los costos de mantenimiento y operación Optimizar el personal Acelerar la obtención de valor y el ROI Mejorar el Net Promoter Score, la satisfacción del cliente y la resolución de las llamadas Conozca los cuatro pasos para planificar y ejecutar una estrategia de migración sin problemas, y hacer realidad la transformación de la experiencia del cliente.
Tags : 
    
Genesys
Published By: Genesys     Published Date: Jan 15, 2020
¿Su contact center es un centro de costos o un centro de ganancias? Es cada vez más común que los retailers traten al contact center como una fuente de crecimiento. Para los clientes de hoy –y no solo los millennials–, hablar con un agente es el último recurso. Desean atenderse solos, desde una aplicación móvil. Responden a un chatbot en lenguaje natural. Cambian de dispositivo varias veces en la misma interacción y esperan que usted les siga el paso sin olvidarse de quiénes son. Están tranquilos con que usted custodie sus datos personales, siempre y cuando los trate con respeto y los use para el propósito correcto. En otra palabras, ayudarlos a hacer todo más simple. En este ebook, conocerá las cinco tendencias clave que lo ayudarán a transformar su contact center en un generador de ingresos.
Tags : 
    
Genesys
Published By: Genesys     Published Date: Jan 15, 2020
Implementar inteligencia artificial (IA) es una de las acciones más importantes que puede darle a su negocio una ventaja competitiva hoy y a largo plazo. Marque una gran diferencia con las soluciones de IA combinada de Genesys. La capacidad de automatizar información, procesos, insights y tendencias —y añadir el toque humano— está incorporada en cada elemento de nuestra cartera de productos. Lea este eBook, descubra las capacidades únicas de IA que ofrecemos, y vea cómo nuestros clientes: Reducen un 30% el abandono de carros de compras. Enriquecen la experiencia del cliente. Alcanzan los KPI fundamentales.
Tags : 
    
Genesys
Published By: Genesys     Published Date: Jan 15, 2020
El éxito se define por la calidad de las relaciones con sus clientes. Una estructura antigua puede afectar su capacidad de brindar un servicio consistente en todos los canales y puntos de contacto. Frente a las crecientes exigencias de los clientes y del negocio, usted no puede esperar a ver qué opciones a largo plazo le ofrecerá un proveedor y cuándo lo hará. Una forma de optimizar el customer engagement en los canales que tiene es incorporar soluciones de experiencia del cliente comprobadas y líderes en el mercado. Y, con un socio que se centre en la innovación y en su éxito, puede garantizar el futuro del negocio a medida que evoluciona. Lea este resumen ejecutivo y descubrirá cómo incorporar una plataforma de experiencia del cliente abierta, estable y comprobada, y seleccionar un proveedor que lo acompañe. Descubra las ventajas de una metodología de migración demostrada que lo guiará en el proceso de transformación de la experiencia del cliente, que incluye: Sentar una base sóli
Tags : 
    
Genesys
Published By: Dell EMC Storage     Published Date: May 13, 2020
Artificial intelligence(AI), machine learning(ML), and deep learning (DL) technologies are expected to permeate day-to-day business as well as customer activity. Industries such as healthcare(advanced diagnosis and treatment), transportation (advanced driver assistance systemsand autonomous vehicles), and life sciences(rare disease treatment research)are some of the early adopters of AI. The goal for any organization adopting AI/ML/DL is to deliver meaningful insights and predictions that can significantly improve products, processes, or services across industries and use cases. Today, as AI becomes mainstream, many organizations find themselves in the initial proof-of-concept (POC) stage;only a few are in full production. IDC's2019Artificial Intelligence Global Adoption Trends and Strategies Survey foundthat 18% of organizations had AI models in production, 16% were in the POCstage, and 15% were experimenting with AI.
Tags : 
    
Dell EMC Storage
Published By: Dell EMC Storage     Published Date: May 13, 2020
Scalpels, syringes, stethoscopes, and microscopes, all are examples of significant technical advances in medical care for their time. These instruments were developed to not only help doctors with efficiency but also to improve patient treatment. Today, this practice remains unchanged. Advancements in the medical industry are still based on the principle of bettering patient care while increasing efficiencies for physicians and healthcare providers.
Tags : 
    
Dell EMC Storage
Published By: CheckMarx     Published Date: Mar 04, 2020
https://info.checkmarx.com/wp-financial-services-china?utm_source=madisonlogic&utm_medium=content%20syndication &utm_search_query=WP-CX-Financial-Services&utm_campaign=FinServAPAC
Tags : 
    
CheckMarx
Published By: CheckMarx     Published Date: Mar 04, 2020
https://info.checkmarx.com/wp-financial-services-japan?utm_source=madisonlogic&utm_medium=content%20syndication &utm_search_query=WP-CX-Financial-Services&utm_keyword=&utm_campaign=FinServAPAC
Tags : 
    
CheckMarx
Published By: CheckMarx     Published Date: Mar 04, 2020
https://info.checkmarx.com/wp-financial-services-korea?utm_source=madisonlogic&utm_medium=content%20syndication &utm_search_query=WP-CX-Financial-Services&utm_campaign=FinServAPAC
Tags : 
    
CheckMarx
Published By: Tableau     Published Date: May 11, 2020
Depuis son apparition il y a une vingtaine d'années, l'aide à la décision a pour principal objectif de créer, selon une approche descendante, une source unique d'informations fiables permettant aux entreprises de suivre leurs KPI et de mesurer leurs performances de manière centralisée à l'aide de rapports et de tableaux de bord statiques. Cela est dû à la prolifération d'informations contenues dans des feuilles de calcul et de rapports cloisonnés menant souvent à des résultats incohérents et contradictoires. Pour endosser ces nouvelles responsabilités, des équipes spécialisées en BI ont été mises en place, généralement au sein même des services IT, pour aborder cette problématique à la manière des projets IT traditionnels : les équipes métier envoient leurs demandes au service informatique, qui crée un ticket, puis répond en appliquant une méthodologie en cascade.
Tags : 
    
Tableau
Published By: Fortinet EMEA     Published Date: May 15, 2020
IT infrastructure modernization is well underway as healthcare organizations need to be more agile in their response to digital transformation initiatives. Legacy architectures simply cannot keep up with the pace of change associated with value-based health and rapidly evolving technical requirements. Constrained IT resources require solutions that improve operational efficiencies and optimize resources. This IDC InfoBrief presents a case study that describes how a customer deployed Fortinet Secure SD-WAN to improve network and application performance while reducing total cost of ownership (TCO).
Tags : 
    
Fortinet EMEA
Published By: TIBCO Software     Published Date: Mar 17, 2020
“Across industries, AI is capturing people’s imaginations.” —Fern Halper, Ph.D., V.P. and senior director of TDWI Research for advanced analytics Artificial Intelligence (AI) is no longer a futuristic technology. AI is here, now, and it’s transforming the way we do business everywhere. From fraud detection to cancer diagnoses to crop yields, it is revolutionizing organizations and enabling better decision-making. Read this TDWI Best Practices Report to learn how organizations across industries are implementing AI for good, and how you can do the same.
Tags : 
    
TIBCO Software
Published By: TIBCO Software     Published Date: Mar 17, 2020
AI has the potential to transform the Travel industry. But one size does not fit all. What problems can it solve for your company? With insights from Airbnb, Air Canada, and TIBCO Software, this whitepaper discusses how you can create an AI and advanced analytics strategy that meets the specific needs of your business. For this whitepaper, we partnered with online travel intelligence provider EyeforTravel to present: Statistics on AI adoption, growth rates, and revenue trends Key information for revenue managers, analytics experts, ecommerce executives, and tech aficionados The all-important link between AI and profitability for world leading travel brands Get insight into: Deep learning techniques and neural network models that drive real-time, optimized results for your customer How AI can empower your teams to make better predictive decisions and dramatically boost productivity The data engine needed for machine learning to deliver a rich picture of the traveller to drive loyalt
Tags : 
    
TIBCO Software
Published By: TIBCO Software     Published Date: Mar 17, 2020
Successful artificial intelligence (AI) and machine learning (ML) initiatives bring value to the entire organization by delivering insights to the right person or system at the right time within the right context. But many organizations are unable to do this because they are too focused on algorithms. Data science is more than neural networks and deep learning! Organizations need to instead leverage people, processes, and technology to infuse AI and ML into business processes. It’s kind of like making homemade bread. It sounds simple, only four ingredients: flour, water, yeast, and a bit of salt. But if you don’t follow the recipe or forget one of the critical ingredients, you end up with inedible bread. AI and ML initiatives require the same level of care to get it just right. Read this whitepaper for an easy-to-follow recipe to help you operationalize AI and ML and turn your data science home kitchen into a fully-functional bakery.
Tags : 
    
TIBCO Software
Published By: Schneider Electric     Published Date: May 20, 2020
Focus on the needs of your readers. This can be effectively accomplished by leading with the problems your solution overcomes, rather than the actual solution itself. This might seem counterintuitive, but it really is just the opposite. By focusing on the pain points experienced by the reader and talking about the problems caused by those pain points, you are establishing credibility with the reader and simultaneously filtering out unqualified customers Electrical equipment in a facility powers all operations. The more robust your facility electrical systems, the better you can ensure the successful operation of a plant, commercial building, service center, etc. The white paper, Ten Common Risks to Address When Managing Commercial and Industrial Electrical Systems, explores 10 commonly overlooked risks to electrical systems and provides expert recommendations for bolstering system reliability. Some common risks include: Risk # 1: Design inadequacies. When the electrical network desi
Tags : 
    
Schneider Electric
Published By: Schneider Electric     Published Date: May 20, 2020
Focus on the needs of your readers. This can be effectively accomplished by leading with the problems your solution overcomes, rather than the actual solution itself. This might seem counterintuitive, but it really is just the opposite. By focusing on the pain points experienced by the reader and talking about the problems caused by those pain points, you are establishing credibility with the reader and simultaneously filtering out unqualified customers Power infrastructure disruptions are expensive for industrial businesses; in Europe alone, losses reach 10 billion euros annually. Without strategies for maintaining electrical equipment, industries can experience emergencies that shut down operations and result in financial losses. Operating expenses due to inadequate maintenance include premium pricing for spare parts, as well as labor and process shutdown costs. The lack of a maintenance strategy impacts more than your wallet. Research featured in the white paper, Strategies for
Tags : 
    
Schneider Electric
Published By: Zebra Technologies (Bulldog)     Published Date: May 18, 2020
Background • Part 1 of 2 researched study • Surveyed 6.300 respondents (shoppers, store associates and retail executives) globally, including 1,000 in APAC • Gauge the attitudes, opinions and expectations reshaping brick and mortar and online retail. Highlights The results, summarized in a two-part series, are essential reading for industry leaders seeking actionable insights to serve today’s tech-savvy shoppers.
Tags : 
    
Zebra Technologies (Bulldog)
Published By: FICO - APAC     Published Date: Apr 22, 2020
Artificial intelligence (AI) and machine learning are big buzzwords at present — there doesn’t seem to be a business problem where they are not being applied. Now AI has come to the world of anti–money laundering compliance. More firms are boasting about the AI capabilities of their software, but quite often we’re left thinking, “So what?” It all sounds very clever but how does it solve our very real business issues? To help you understand how AI could ease your AML headaches, we’ve brought together three of our experts to shine a light on this.
Tags : 
    
FICO - APAC
Published By: FICO - APAC     Published Date: Apr 22, 2020
This IDC study presents a vendor assessment of worldwide know-your-customer (KYC) technology providers using the IDC MarketScape model. The technology vendors provided : • An in-depth assessment of their current capabilities and strategies • Their reference clients were interviewed to assess the vendor's ability to meet the financial institution's (FI's) strategic needs and current requirements. For the purposes of this study, IDC defines KYC as inclusive of complete customer onboarding including customer identification, customer due diligence (CDD) (including beneficial owner), enhanced customer due diligence, watchlist/sanction screening, and ongoing customer risk-based assessments. Find Out why FICO Tonbeller leads the pack.
Tags : 
    
FICO - APAC
Published By: FICO - APAC     Published Date: Apr 22, 2020
This IDC Financial Insights study presents a vendor assessment of worldwide anti–money laundering (AML) solution providers in financial services using the IDC MarketScape model. The technology vendors provided: • An in-depth assessment of their current capabilities and strategies. • Their reference clients were interviewed to assess the vendor's ability to meet the financial institution's (FI's) strategic needs and current requirements. For the purposes of this document, IDC defined AML solutions to include solutions that provide financial institutions the capability to monitor their customers' transaction to identify suspicious activity, generate alerts, and facilitate the investigation of those alerts. Find Out why FICO Tonbeller leads the pack.
Tags : 
    
FICO - APAC
Published By: ARM Insight     Published Date: Feb 21, 2020
Many companies face a vicious cycle of inefficiently measuring and managing data. Often, they can’t understand the return on investment, which data is most important, or what is needed to improve quality and availability. This can be a slippery slope, as companies can’t monetize information when they can’t measure or manage it, either. The Methods for Monetizing Information and Data interactive guide introduces you to infonomics, the economics of information, and the importance of taking a product management approach to your data. Dive into the information breakthrough that is synthetic data and how it enables financial organizations to effectively monetize while staying compliant and avoiding risk.
Tags : 
    
ARM Insight
Start   Previous   1 2 3 4 5 6 7 8 9 10 11 12 13 14 15    Next    End
Search      

Add Research

Get your company's research in the hands of targeted business professionals.