employee rights

In the wake of data hacks and privacy concerns, enterprises are working extra hard to make sure they secure customer data from external threats. But what about securing data internally? Organizations unknowingly leave a big security hole in their own systems when they fail to have structured internal processes to handle access requests for employees, which could have disastrous implications for data security. A leading US bank sought to move its internal applications to a secure system for a standard and consistent access rights experience. See how Infosys helped and the five key takeaways from the project.

According to Gartner, "Digital transformation in customer service does not negate the need for agents; if anything it reinforces it, and employee engagement is a critical factor. Application leaders will need to support a daunting but lucrative evolution of employee management in the future." Read the report as Verint Systems believe you will find Gartner's key findings, which include: • Why employee engagement is an essential strategy, empowered by both technology and management support • How digital transformation will impact the relationship between customer service agents and your customers • Why automation and a collaborative approach to work can get you closer to providing effortless, consistent and personalised customer service experiences Research by: Gartner, The Future of Customer Service Workforce Engagement Management, 12 April 2019, Jim Davies, Simon Harrison GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

6 considerations from a serial entrepreneur and investor.

Attacks today incorporate increasingly sophisticated methods of social engineering and client-side software manipulation to exfiltrate data without detection. Some attackers leverage so-called spearphishing to entice employees to give up access information and spread their attacks to other enterprise systems; others use password crackers against compromised applications in order to gain further access rights to the network. The attackers might also set up channels for command and control communications with the compromised systems, as in the case of the Zeus or SpyEye bot infections.

There’s no two-second rule when it comes to the law, and in today’s legal environment, maintaining compliance is crucial now more than ever. This ebook provides an overview of the labor laws that impact restaurants today and the high cost of non-compliance. It also presents the features of an automated system that gives restaurants the capabilities they need to meet today’s increasingly complex labor compliance regulations—so they can avoid the high price of non-compliance and create work environments that better serve their employees’ needs and rights.

Cloud is no longer a tactical solution but rather a strategic enabler of connected economies. Technology leaders will orchestrate cloud ecosystems that connect employees, customers, partners, vendors, and devices to serve rising customer expectations. Firms will shift from being mere cloud adopters to becoming cloud companies themselves—stewards of their own ecosystems. This Forrester report—presented by Epicor—highlights the transformation taking place as we move to a world of connected cloud ecosystems, and it describes how: • The cloud economy disrupts business models • Rightsourcing is a key challenge to cloud success • You will orchestrate the cloud, and it will orchestrate you Download the report to learn more and discover why you should change the way you think about cloud.

Cloud is no longer a tactical solution but rather a strategic enabler of connected economies. Technology leaders will orchestrate cloud ecosystems that connect employees, customers, partners, vendors, and devices to serve rising customer expectations. Firms will shift from being mere cloud adopters to becoming cloud companies themselves—stewards of their own ecosystems. This Forrester report—presented by Epicor—highlights the transformation taking place as we move to a world of connected cloud ecosystems, and it describes how: • The cloud economy disrupts business models • Rightsourcing is a key challenge to cloud success • You will orchestrate the cloud, and it will orchestrate you Download the report to learn more and discover why you should change the way you think about cloud.

Cloud is no longer a tactical solution but rather a strategic enabler of connected economies. Technology leaders will orchestrate cloud ecosystems that connect employees, customers, partners, vendors, and devices to serve rising customer expectations. Firms will shift from being mere cloud adopters to becoming cloud companies themselves—stewards of their own ecosystems. This Forrester report—presented by Epicor—highlights the transformation taking place as we move to a world of connected cloud ecosystems, and it describes how: • The cloud economy disrupts business models • Rightsourcing is a key challenge to cloud success • You will orchestrate the cloud, and it will orchestrate you Download the report to learn more and discover why you should change the way you think about cloud.

Pharmacy benefits are one of the biggest investments you can make for your employees and the health of your business. With the right approach, you protect both. Many employers try to cut costs by “carving-out” pharmacy benefits. But this is not only more costly long term, it also leads to gaps in care. By combining medical and pharmacy coverage, your employees get more coordinated and cost-effective care. That’s because medical reviews and pharmaceutical reviews can happen in real-time – improving adherence, preventing dangerous interactions, and reducing visits to the ER. Download this free infographic from Excellus BlueCross BlueShield to learn more on how combining pharmacy with medical can help you save. Plus, get more resources covering a range of health-related topics at ExcellusForBusiness.com. Copyright © 2019, Excellus BlueCross BlueShield, a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved.

Employers have seen employment laws change at a breakneck pace over the last few years - a trend sure to continue in 2012. We've asked our Director of Compliance and attorney-at-law Paul Kramer to help us navigate through a slew of recent (and coming) regulatory changes.

In the wake of data hacks and privacy concerns, enterprises are working extra hard to make sure they secure customer data from external threats. But what about securing data internally? Organizations unknowingly leave a big security hole in their own systems when they fail to have structured internal processes to handle access requests for employees, which could have disastrous implications for data security. A leading US bank sought to move its internal applications to a secure system for a standard and consistent access rights experience. See how Infosys helped and the five key takeaways from the project.