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Published By: SendBird     Published Date: Nov 14, 2019
Why buyer-to-seller chat for marketplaces? Experts understand marketplace apps as a challenge in scaling both supply- and demand-side at the same time. Once trust and sufficient liquidity are achieved, the value of marketplaces shift to fostering transparent and efficient transactions. There’s no better way to connect buyer and seller than in-app messaging. Real-time messaging connects your marketplace’s buyers and sellers across multiple apps and platforms so they can engage and inform both supply and demand to transact more quickly. This creates more efficient transactions for the marketplace platform. Jeff Jordan, former eBay and current General Partner of Andreessen Horowitz, said that to manage a marketplace well you need to “Maintain complete transparency in the marketplace so that participants (especially buyers but sellers too) have perfect information on products and their pricing [...] Focus heavily on safety so the marketplace is as safe as possible to create the trust requi
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SendBird
Published By: SendBird     Published Date: Nov 14, 2019
Media brands are beginning to see that while their content generates excitement, all of their audience engagement takes place on external platforms. As a result, companies such as Facebook and Twitter control the audience’s experience — and reap the many benefits of hosting conversations and interactions surrounding content they did not create. For customers, this fragmented landscape creates a disjointed user experience because they’re forced to constantly switch between applications and risk missing the action in the process. They use one app to consume content, another app to discuss with friends, and yet another app to chat with the broader community.
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SendBird
Published By: Corrigo     Published Date: Nov 01, 2019
PropTech is disrupting the facilities management and real estate industries – from big data and IoT to artificial intelligence and augmented reality. The latest advances in PropTech are accelerating change in facilities management like never before, driving bottom line value and helping future-proof FM operations. The promise of PropTech is why our Corrigo team is investing so heavily in frictionless, self-learning platforms to help our clients use technology to truly transform their businesses. But as we amplify FM ops with new technology, we are just as passionate about helping our clients optimize their current processes. Why? Because making even small changes today can mean huge savings for their bottom line. In fact, 80% of organizations are leaking more FM value right now than they could immediately gain with new, emerging tech strategies. That’s no small leak – it’s a staggering loss for organizations of all sizes. After analyzing 700 million facilities management transactions a
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Corrigo
Published By: Box     Published Date: Nov 06, 2019
Why read This report? In Forrester’s evaluation of the emerging market for multitenant cloud content platforms, they identified the 13 most significant providers in the category — aodocs, Box, Citrix, dropbox, egnyte, fabasoft, Google, GrM information Management, Laserfiche, M-files, Microsoft, nuxeo, and openText — and evaluated them. This report details our findings about how well each vendor scored against 10 criteria and where they stand in relation to each other. Enterprise architects can use this review to select the right partner for their cloud content management needs.
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Box
Published By: Box     Published Date: Nov 06, 2019
The value proposition of ECM is in transition. The promise of 1990s-architected ECM suites — to standardize all your content on a single ECM solution — failed to materialize. The complexity and inflexibility of these heterogeneous platforms never solved the original challenge of managing ungoverned and fragmented content stores — and make them increasingly unviable for today’s business needs. To find out more download this whitepaper today.
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Box
Published By: Box     Published Date: Nov 07, 2019
The value proposition of ECM is in transition. The promise of 1990s-architected ECM suites — to standardize all your content on a single ECM solution — failed to materialize. The complexity and inflexibility of these heterogeneous platforms never solved the original challenge of managing ungoverned and fragmented content stores — and make them increasingly unviable for today’s business needs. To find out more download this whitepaper today.
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Box
Published By: Juniper Networks     Published Date: Sep 26, 2019
"Enterprises throughout the world are rapidly digitizing their operations and adopting a multicloud environment. Unfortunately, legacy WAN architecture models often do not provide the scale, flexibility or agility required to support this transition. Enter SD-WAN. No single platform will be able to deliver every piece in the jigsaw for every type of enterprise and every application-specific set of requirements. The key is to select vendor partners whose platforms are sufficiently open, modular and comprehensive in their functionality and components that they will be able to adapt to enterprises’ increasingly varied, flexible and exacting networking and compute requirements going forward. Only by doing so will they secure the ability to stay ahead in a multicloud future."
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Juniper Networks
Published By: Oracle     Published Date: Sep 26, 2019
To the Marketer Who Goes Nonstop. You don’t try. You do. And when you get that feeling, some might call it a spark of genius, you know anything’s possible. At Oracle, we know greatness comes from great inspiration. Packed with powerful info, the Spark Series will get you up to speed on pivotal marketing trends – like advertising accountability – lightning fast. Think of it as a catalyst that will put your strategy into motion. Because if anyone’s going to stay one step ahead, it’s going to be you.
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Oracle
Published By: Oracle     Published Date: Sep 30, 2019
In the past, B2B transactions occurred in face-to-face meetings as a sales professional worked a product demo, business luncheon, or boardroom presentation to influence a customer – and close the deal. Today, however, B2B stakeholders perform much of their product and service research online. In fact, 93 percent of B2B buying starts with online searching, according to a Pinpoint Market Research study. This research occurs long before a customer engages with sales. As your prospects research and evaluate your offerings, they leave behind valuable clues to their intent. Understanding these clues – cracking the code – can help you tailor your messages to them, thereby providing them a more tailored, relevant experience. As a result, business-savvy marketing and sales departments have embraced marketing automation platforms, so their respective teams can work together on one common platform, reach B2B customers online, and drive revenue. Marketing automation platforms automate repetitive
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Oracle
Published By: TIBCO Software     Published Date: Jul 22, 2019
AA Ireland specializes in home, motor, and travel insurance and provides emergency rescue for people in their homes and on the road, attending to over 140,000 car break downs every year, 80% of which are fixed on-the-spot. “In each of the last five years, the industry lost a quarter billion in motor insurance," says Colm Carey, chief analytics officer. "So, there's a huge push for new data, models, ways to segment and pick profitable customer types—and get a lot more sophisticated. Our goal is to optimize pricing, understand the types of customers we're bringing, and the types we're trying to attract. We would like to tie that across the business. Marketing will run a campaign, trying to attract a lot of customers, but maybe they're not the right type. "We wanted to step away from industry standard software and go with something that was powerful and future-proof. In 2016, we had an opportunity to analyze all software. We chose the TIBCO® System of Insight with TIBCO BusinessWorks™ i
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TIBCO Software
Published By: Group M_IBM Q4'19     Published Date: Sep 25, 2019
Analyst whitepaper by Ovum: Hybrid IntegrationPlatforms: Digital Business Calls for Integration Modernization and Greater Agility - Exploring the factors driving hybrid integration platform adoption
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Group M_IBM Q4'19
Published By: Infinidat EMEA     Published Date: May 14, 2019
Infrastructure efficiency and effectiveness directly support profit and growth as competition increases in the cloud and managed service provider (xSP) market. Savvy service providers understand that storage choices have a profound impact on not only their profit and growth, but also on their customer experience and retention. They also know that storage challenges in all those areas increase exponentially with scale. Infinidat storage platforms allow service providers to build and scale differentiated, profitable solutions without worrying about storage. Infinidat technology enables unprecedented efficiency, performance, and resiliency, while flexible business models make it easy for service providers to operationalize those platform advantages—including unique co-branding and promotional opportunities as part of the Powered by Infinidat program. Cloud providers worldwide trust their businesses to Infinidat storage. This paper explores a path for service providers to unlock greater sc
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Infinidat EMEA
Published By: MicroStrategy     Published Date: Nov 08, 2019
A&BI platforms are transitioning from delivering simple, manual self-service to supporting more advanced, automated analytic use cases via growing, augmented, ML-driven capabilities. Data and analytics leaders should enable broader use cases to increase their investments’ business impact. Analytics and business intelligence (A&BI) platforms exhibit differences in functional capabilities, particularly in their support for advanced analytics, data source connectivity and embedded functionality. As the market matures, the capabilities required to build and deliver user-friendly analytics dashboards are the least differentiated. The trend toward assisting users with augmented data discovery functionality continues, but many products still lack enough support for this critical capability. When viewed across the whole span of capabilities, significant differences remain between competing platforms and, therefore, also between which are most appropriate for a given use case. In some cases, th
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MicroStrategy
Published By: Ricoh     Published Date: Sep 17, 2019
Fast forward to the future of office communications. Frost & Sullivan predicts that by 2025, the world will have at least 3.7 billion smartphones, 700 million tablets, and 60 million UCC platforms deployed. Learn more shifting demographic megatrends that are transforming the way we work. GET THE REPORT NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
Fast forward to the future of office communications. Frost & Sullivan predicts that by 2025, the world will have at least 3.7 billion smartphones, 700 million tablets, and 60 million UCC platforms deployed. Learn more shifting demographic megatrends that are transforming the way we work. GET THE REPORT NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
By 2025, the world will have at least 3.7 billion smartphones, 700 million tablets, and 60 million UCC platforms deployed - Frost & Sullivan Fast forward to the future of office communications. Discover the megatrends that are transforming the way we work: • Flexible remote organizational models • Technological innovations driving the future of office communication • How cyber threats might affect enterprise communication GET THE REPORT NOW GET THE REPORT NOW
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Ricoh
Published By: KPMG     Published Date: Jun 06, 2019
Advanced service management platforms help reduce costs, enhance ITSM performance and give employees access to the IT they need. Find out how we helped a global law firm implement a state-of-the-art ServiceNow platform. Read this story to understand: • what benefits advanced ITSM platforms can deliver • how to decide on your preferred platform • how to ensure a fast, efficient, low-risk implementation • five key principles to guide your transformation.
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KPMG
Published By: Veeam '18     Published Date: Oct 28, 2019
Support for Microsoft Windows Server 2008 R2 will be discontinued soon, and organizations need to prepare for the transition from the old system to new platforms, such as Microsoft Windows Server 2019. This article details how to work with Veeam ® DataLabs and provides information on using Veeam with Microsoft Azure. After reading this article, you will learn about the popular way to use Veeam DataLab. It will help to eliminate obsolete operating systems and to feel confident in the transition to new versions. The main topics of the article: Veeam DataLab working principles; principles of transition to the new version of Windows Server; testing updates.
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Veeam '18
Published By: ttec     Published Date: Jul 24, 2019
In this e-book, you’ll discover 1. How next-generation cloud technologies such as customer journey mapping platforms and advanced analytics are poised to transform the customer experience. 2. The top operational and technical challenges that next-generation cloud technologies tackle. 3. Examples of how companies can tap into next-gen cloud technologies to elevate the customer experience.
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ttec
Published By: DRIP     Published Date: Aug 23, 2019
When it comes to how you communicate with customers, you’re faced with some big decisions—one of them being whether to use an ESP or ECRM. Both platforms can deliver your email, but beyond that, these tools are pretty different. Getting the right roster of marketing tools is critical no matter where your brand is when it comes to growth. If you’re just starting to sell online, you need platforms that won’t hold you back when you hit your stride. If you’re part of a long-standing enterprise, whichever platform you adopt needs to be able to handle anything you throw at it while exposing opportunities you might not have noticed before. See what each platform was built for, which companies benefit the most from each, and which you should choose to reach your brand’s goals.
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DRIP
Published By: Achievers     Published Date: Nov 06, 2019
Understanding HR and Engagement Leaders’ Challenges and Opportunities When employees are recognized, the business performs better. Recognition is one of the most basic strategies for strengthening the employer and employee relationship, yet it is too often overlooked. Many companies are not aware of the available options and as a result, only recognize employees in an ad hoc way. The right technology can play a critical role in helping organizations make recognition more consistent, frequent, and meaningful – which ultimately boosts productivity and the bottom line Download the report now
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Achievers
Published By: ASG Software Solutions     Published Date: Feb 18, 2010
Configuration Management is at the heart of the IT Infrastructure Library (ITIL®) and forms the foundation for Business Service Management (BSM). In fact, it is safe to say that neither the ITIL IT Service Management (ITSM) processes nor the BSM functions that leverage ITSM can be efficiently carried out without accurate configuration and dependency information.
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asg, cmdb, bsm, itil, bsm, metacmdb, asg ddm, cab
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Nov 05, 2009
Effective workload automation that provides complete management level visibility into real-time events impacting the delivery of IT services is needed by the data center more than ever before. The traditional job scheduling approach, with an uncoordinated set of tools that often requires reactive manual intervention to minimize service disruptions, is failing more than ever due to todays complex world of IT with its multiple platforms, applications and virtualized resources.
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asg, cmdb, bsm, itil, bsm, metacmdb, workload automation, wla
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Mar 10, 2010
Configuration Management is at the heart of the IT Infrastructure Library (ITIL) and forms the foundation for Business Service Management (BSM). In fact, it is safe to say that neither the ITIL IT Service Management (ITSM) processes nor the BSM functions that leverage ITSM can be efficiently carried out without accurate configuration and dependency information.
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asg, cmdb, bsm, itil, ema, configuration management, itsm, bsm
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: May 12, 2010
For many organizations, managing and delivering the knowledge contained within documents is difficult or impossible due to technological disparity. Conventional approaches to knowledge management work within the constraints of disparate platforms, applications, and output devices, and fail to address technological disparity.
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asg, cypress, managing delivery, knowledge management, document management
    
ASG Software Solutions
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