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Published By: Automation Anywhere APAC     Published Date: May 08, 2020
Symantec was seeking a solution to reduce the amount of manual processes while maintaining strict security and compliance controls. They started their RPA journey with Automation Anywhere slowly by going with small & medium priority processes first, that would deliver the highest ROI. In total they automated 26 processes that helped them save 4,500 hours in less than a year with 20% increase in auto booking of renewals. Read the full case-study now.
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Automation Anywhere APAC
Published By: Vodafone APAC     Published Date: Jul 01, 2020
While our world has changed, connecting employees and customers around the world remains a critical business requirement. Together, Vodafone and Ryanair created new methodologies and systems, which allow new locations to go live in weeks, rather than months. The creation of a robust and resilient network infrastructure allowed for the airline to support thousands of employees and customers around the world. Download the case study to find out how Vodafone is able to: • Enable Ryanair to proactively manage customers’ in-bound contact with the airline • Provide real time information to the customer directly via phone and web services • Prove a flexible and scalable solution that increases better end-user experience for customers
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Vodafone APAC
Published By: Fortinet EMEA     Published Date: May 14, 2020
Most organizations are in the midst of some form of digital innovation (DI) - leveraging technology to achieve specific goals—and ultimately deliver greater value to their customers. But DI also brings disruption. Disruption in the form of an expanded attack surface and the introduction of a more sophisticated threat landscape. Disruption can also lead to increased complexity as organizations try to counter these new threats with a range of new security solutions. Finally, maintaining compliance with relevant industy and regulatory standards such as the General Data Protection Regulation (GDPR) becomes even more of a challenge. However, despite these issues, one key DI has rapidly going mainstream - software-defined wide-area network (SD-WAN). Unfortunately, SD-WAN is a prime example of the paradox of DI: a transformative technology that can potentially move the business to the next level, but the expanded attack surface it creates can expose the organization to significant risk.
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Fortinet EMEA
Published By: Limelight Network     Published Date: Jun 18, 2020
Can your business aff ord to lose $9,000 per minute? According to the Ponemon Institute $9,000 is the average cost of an unplanned outage1 . In some cases the costs are much higher2. The catalogue of cloud outages over recent years is well publicized and reads like a “who’s who” of the technology industry – Amazon3, Google4, Apple5, Microsoft6 – to name a few. No one is immune it would seem. But when it comes to delivering digital content, downtime isn’t the only concern. Today a poor user experience can be just as damaging as an outage. According to Limelight research, 78% of people will stop watching an online video after it buff ers three times7 , and the majority of people will not wait more than 5 seconds for a website to load8.
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Limelight Network
Published By: SAS     Published Date: Jun 03, 2020
Consumer packaged goods companies (CPG) account for some of the biggest industries in the world and provide items that are used regularly by consumers including food, beverages and other household products. Since many products provided by CPG companies have short shelf lives and are intended to be used quickly, companies need to routinely replenish products on store shelves in order to meet consumer needs. Effective supply chain management is critical to ensure the timely replenishment of products by properly managing the movement and storage of raw materials and finished goods from the point-of-origin to the point-of-consumption.
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SAS
Published By: Sangoma     Published Date: Jan 30, 2013
Sangoma has introduced the most cost-effective, easiest to provision and easiest to manage line of enterprise SBCs on the market. The four available options deliver maximum flexibility when selecting a solution -- Learn how they can help you.
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sangoma session border controllers, sbc series, carriers, enterprise, cost effective, easy to manage, sbc, networking, knowledge management, enterprise applications, business technology
    
Sangoma
Published By: Bringg EMEA     Published Date: Jul 07, 2020
"The news of Amazon investing nearly one billion dollars into making one-day delivery the new Prime standard, has left many people asking why? What does Amazon’s logistics network is an optimized fulfillment and delivery operation that creates a far divide for retailers trying to compete on customer experience. However, today’s retailers with both a physical footprint and an online presence are perfectly positioned to not only compete but to exceed Amazon’s new one-day delivery standard. The key to reaching this goal is placing the customer delivery experience at the heart of their fulfillment strategy. In this webinar, we share the latest fulfillment and delivery models that are creating a unique opportunity for both retail and logistics leaders. Hear the strategic and practical trends implemented by Amazon and other retail giants and how you can leverage these insights to your advantage. Learn how retailers use delivery orchestration technology and practices to: *Better utilize s
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Bringg EMEA
Published By: Anaplan     Published Date: Mar 05, 2020
A poor sales planning process can severely reduce the effectiveness of your sales team and keep high-level business goals from being implemented in the field. In this paper, SiriusDecisions describes how to take a structured approach to the yearly sales planning process and ensure that your sales goals inform your territories, quotas, account segments, and other sales planning deliverables. In this SiriusDecisions paper, you’ll learn: The three crucial stages of the annual sales planning process How to ensure that all relevant stakeholders participate in the sales planning process How sales ops can help sales leaders set realistic goals for the year
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Anaplan
Published By: TIBCO Software     Published Date: May 05, 2020
A recent focus by the US Food and Drug Administration (FDA) on process monitoring and verification has highlighted a need in the biopharmaceutical industry for better collection, categorization and analysis of manufacturing data. Manufacturers are increasingly being challenged to show their systems implement some form of continued process verification and demonstrate how their data systems can provide deeper insights into the process.. However, there are a wide variety of approaches to meet this requirement. Continued Process Verification (CPV) is a business process and set of tools for improving manufacturing and product quality. It uses manufacturing data, coupled with a number of statistical signal detection algorithms to detect variations in the process that may impact product quality or process consistency. When used correctly, it allows a manufacturer to understand whether their production process is consistently delivering product with acceptable quality attributes in a repeata
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TIBCO Software
Published By: TIBCO Software     Published Date: May 06, 2020
Open Banking is a government and regulator-led concept that mandates banks share consumer data in a machine-readable way so consumers can access and safely transfer their banking data to trusted parties. The goal is to reduce the friction of changing financial service providers and to spur innovation. Open Banking is part of the move toward an “Open API Economy,” where services are exposed as APIs to internal departments, partners, or public developers. Part of Open Banking and the larger Consumer Data Standards work, the Australian Consumer Data Right (CDR) represents massive opportunities for those able to respond, as well as massive risks for noncompliance. TIBCO has helped many global organizations comply with similar legislation, and we can also help yours respond and thrive in the new Open Banking environment. This whitepaper explains how financial organizations need to react to help ensure compliance, deliver transparency, and adopt new business models through a unified
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TIBCO Software
Published By: TIBCO Software     Published Date: May 06, 2020
The insurance industry continues to undergo significant transformation, with new technologies, business models, competitors, and more demanding customers. Insurers are challenged to innovate, rapidly enter new markets, manage risk more effectively, and deliver a world-class and personalized customer experience on demand—all while building for a digital future, running the business and transforming legacy systems and processes. TIBCO helps you to innovate and accelerate operations with the latest AI and data science technology in a single platform for all your users. It's a platform that helps users collaborate and quickly implement most changes in less than a day, for solutions, including but not limited to: Real-time dynamic quoting and pricing Customer segmentation Marketing suggestions & next best action Proactive customer service Claims and renewals triage Risk management Fraud identification Download this whitepaper to learn more.
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TIBCO Software
Published By: Blend     Published Date: May 18, 2020
New ways of working call for new ways of thinking. With lending undergoing continuous evolution, we’ve reexamined what it means to be successful. In this ebook, we lay out a path forward for the new era of digital lending — the kind of transformation that will invigorate your employees and equip you with the tools you need to deliver an experience consumers crave.
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Blend
Published By: TIBCO Software     Published Date: Jul 08, 2020
"Open Banking is a government and regulator-led concept that mandates banks share consumer data in a machine-readable way so consumers can access and safely transfer their banking data to trusted parties. The goal is to reduce the friction of changing financial service providers and to spur innovation. Open Banking is part of the move toward an “Open API Economy,” where services are exposed as APIs to internal departments, partners, or public developers. Part of Open Banking and the larger Consumer Data Standards work, the Australian Consumer Data Right (CDR) represents massive opportunities for those able to respond, as well as massive risks for noncompliance. This whitepaper explains how financial organizations need to react to help ensure compliance, deliver transparency, and adopt new business models through a unified company data management solution, one with integrated data privacy & risk analysis, data governance & master data management, data virtualization, and API managemen
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TIBCO Software
Published By: iCorps     Published Date: Jun 11, 2009
Finding the right IT service provider is not as simple as it may seem. Choosing a service provider based exclusively on low price may be good for your bottom line, but may fall short on delivering the right level of IT expertise and resource scalability for long-term advantage.
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icorps, it service provider, it outsourcing, competitive advantage, roi, oursourcing, advantage
    
iCorps
Published By: IFS     Published Date: Jan 18, 2019
To ensure loyalty and win new customers, leading brands are focusing on the quality of their customer care to stay ahead. This eBook will explain how you can: -Upgrade your support centers to deliver omni-channel customer care. -Introduce self-service and AI without sacrificing the human touch. -Deploy technology to empower support agents to go beyond transactional service and deliver personalized, proactive service. This eBook looks at the barriers which prevent companies delivering omni-channel service and then examines the process and technology changes required to overcome them.
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IFS
Published By: Cisco     Published Date: Dec 20, 2018
Intent-based networking is the difference between a network that needs continuous attention and one that simply understands what your organization needs and makes it happen. It’s the difference between doing thousands of tasks manually and having an automated system that helps you focus on business goals. Cisco® Digital Network Architecture (Cisco DNA™) is your team’s bridge to an intentbased network. It is an open, extensible, software-driven architecture that accelerates and simplifies your enterprise network operations, while lowering costs and reducing your risk. Only Cisco provides a single network fabric that is powered by deep intelligence and integrated security to deliver automation and assurance across your entire organization at scale. Cisco DNA gives IT time back from time-consuming, repetitive network configuration tasks so you can focus on the innovation your business needs. Cisco DNA automation and assurance are built on a Software-Defined Networking (SDN) controller, ri
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Cisco
Published By: Cisco EMEA     Published Date: Mar 08, 2019
When it comes to the threat landscape, it’s important to take a look in the rearview mirror once in a while. As with driving, not only do you get a good look at what’s behind you, but you can often spot what’s coming up quick, set to overtake you. That’s the spirit of this threat report. We’ve picked out five key stories from the last year or so, not just because they were big events, but because we think these threats, or similar ones, could very well appear in the near future. Take modular threats like Emotet and VPNFilter, for example. These are threats that can deliver an on-demand menu of attacks and threats, depending on which device is infected or the intended goal of the attacker. We saw plenty of such modular threats in recent history, and wouldn’t be surprised if we see more in the future. Email remains the darling delivery method of attackers, with threats from cryptomining to Emotet using it to spread. It’s also highly likely that other threats, such as unauthorized M
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Cisco EMEA
Published By: Entrust Datacard     Published Date: Oct 24, 2016
The mobile device is part and parcel of daily life. It’s fundamentally changed the way consumers behave, and this influence has spread to the enterprise sector as well. For instance, patron-owned mobile devices have largely helped pave the way for the widespread emergence of bring-your-own-device (BYOD) policies. Ten years ago, the idea of a company employee logging into the enterprise system while they’re on an airplane over the Atlantic would seem far-fetched, but today such behavior is relatively commonplace. Mobility is changing how we shop, work and live our daily lives.
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Entrust Datacard
Published By: Cisco     Published Date: Dec 11, 2018
The goal of this review is to educate customers on the capabilities that Cisco’s SD-WAN solution provides when working with Amazon Web Services (AWS). ESG describes Cisco’s solution and highlights the business value it can deliver to customers via its integration with AWS. ESG completed this summary as part of an AWS-commissioned report to review nine SD-WAN vendors. Readers should use this review as a starting point when investigating how they can leverage the combination of AWS and Cisco for business advantage. I would like to receive email communications about products & offerings from Cisco & its Affiliates. I understand I can unsubscribe at any time. For more information on how Cisco collects and uses personal information, please see the Cisco Online Privacy Statement.
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Cisco
Published By: Cisco EMEA     Published Date: Mar 05, 2018
Hyperconvergence is a hot topic right now. And for good reason. Organisations have longed for a way to reduce the amount of time and effort it takes to deploy new business-facing IT services. Hyperconverged infrastructure (HCI) delivers the speed, simplicity and agility needed in today’s digital economy. But not all HCI solutions are created equal. And HCI is not the answer for every application or workload. In the following, we explore what makes HCI different from traditional IT infrastructure and how your business can benefit from the new capabilities it brings.
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infrastructure, hyperconvergence, business, development, technology
    
Cisco EMEA
Published By: Akamai Technologies     Published Date: Dec 18, 2019
"While SD-WAN currently enables the corporate network to handle traffic efficiently and move workloads to the cloud, this network model must continue to iterate. The Internet is the corporate WAN of the near future. Using SD-WAN, combined with the appropriate Zero Trust–compliant security and access services, is the first step to transitioning to the Internet as the corporate network. Read this white paper to learn how enabling safe traffic to go straight to the Internet, blocking bad traffic, and only proxying risky traffic, delivers: • Simplified security • Lower latency and better performance • Fewer broken web pages and applications"
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Akamai Technologies
Published By: Cisco EMEA     Published Date: Mar 05, 2018
When thinking about how the workforce is evolving, you need to think about what really matters to employees and how you can integrate technology in the workplace for the digital nomads of today. Corporate real estate, IT, and HR executives need to do a lot to meet those needs and achieve their HR goals. Cisco has the expertise needed to deliver high-quality mobility and collaboration solutions. We make business-critical communications possible in real time, across multiple channels. Cisco Workforce Experience offers are complete, enterprise-class solutions designed to scale smoothly and make your vision of the digital workspace a reality.
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workforce, corporate, real estate, executives, employees
    
Cisco EMEA
Published By: Lenovo     Published Date: Mar 14, 2019
In today’s workplace, work happens where we are, not where we go. To support this you need the four pillars of dynamic IT Download this infographic to find out how Lenovo can help you deliver the dynamic IT your workforce requires.
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smarterworking, future-ready, dynamicit, remoteworking, workplaceit, smarterworkforce, dynamicworkplace, mobility, iot, artificialintelligence
    
Lenovo
Published By: Cherwell Software     Published Date: Apr 07, 2016
Recently awarded Best Sandwich Menu Variety from NRN’s Consumer Picks Survey, Jason’s Deli is known for providing healthy menu options and excellent customer service to millions of customers each year. Their goal is to delight customers and create a positive experience every time. The Jason’s Deli IT department is no different. IT sets the same high standards for service delivery as Jason’s Deli does in their restaurants. IT partners with all areas of the business and wants to be “easy to do business with.”
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: SAS     Published Date: Jan 17, 2018
The digital marketplace presents new challenges for marketers, yet provides the perfect canvas for creating personalized, relevant communications and developing deep relationships with customers based on ongoing interactions. This paper explores what customer “moments of truth” mean, and how understanding those moments of truth along the customer journey enables marketers to deliver the personalized, real-time responses that customers crave. You’ll also learn best practices on how customer experience optimization and digital marketing optimization can help marketers capitalize on moments of truth.
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SAS
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