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Published By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
Customers hate waiting for engineers to show up. The hours drift by. Clocks tick slower. They may have taken the day off work, but feel unable to start anything productive in case the doorbell rings. Fury builds. They call the contact centre – they’re told to keep waiting. It’s unacceptable. And in the 21st Century totally unnecessary. Solutions exist to provide customers with an accurate forecast of when field service agents will arrive and how long the job will take.
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scheduling accuracy, jobs completed per day, customer satisfaction, skills, habits, driving style, qualifications
    
Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 11, 2017
Customers hate waiting for engineers to show up. The hours drift by. Clocks tick slower. They may have taken the day off work, but feel unable to start anything productive in case the doorbell rings. Fury builds. They call the contact centre – they’re told to keep waiting. It’s unacceptable. And in the 21st Century totally unnecessary. Solutions exist to provide customers with an accurate forecast of when field service agents will arrive and how long the job will take.
Tags : 
scheduling accuracy, jobs completed per day, customer satisfaction, skills, habits, driving style, qualifications
    
Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017
Published By: Epson     Published Date: May 14, 2018
Competition is growing fierce for restaurants — and not all of it comes from other local dining establishments. With grocery stores and meal kit services offering additional convenient and affordable dining options for customers to choose from, and with many restaurants turning to faster and smarter automation methods to power their operations, now is the time for your restaurant to step up its game. Ultimately, what your restaurant needs to do is offer a complete experience for your guests. The only way to effectively do this is to understand the whole diner journey and how the decisions you make along the way affect it.
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Epson
Published By: Dassault Systèmes     Published Date: Jun 19, 2018
This white paper outlines a framework that emphasizes digitization and business transformation and the new opportunities pull processes bring. The mechanism of “Pull” processes—those triggered by an actual event instead of a forecast—is nothing new. It is at the heart of many successful manufacturing strategies. Recent technological advances in digitization, including the harnessing of Big Data analytics, the use of the cloud, Business Process Management (BPM), social media, IIoT, and mobility, have extended the power of Pull beyond Lean manufacturing. In the wake of the current technological innovation wave, it is not uncommon for manufacturers to not know what next step to take. In light of these new developments, this white paper will focus on the mechanism of business transformation enabled by these technologies, which can be attributed to two major forces: the power of Pull and digitization. Nine practical applications are detailed, showing how innovative manufacturers can better
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Dassault Systèmes
Published By: Pure Storage     Published Date: Apr 18, 2018
Apache Spark has become a critical tool for all types of businesses across all industries. It is enabling organizations to leverage the power of analytics to drive innovation and create new business models. The availability of public cloud services, particularly Amazon Web Services, has been an important factor in fueling the growth of Spark. However, IT organizations and Spark users are beginning to run up against limitations in relying on the public cloud—namely control, cost and performance.
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Pure Storage
Published By: CA Technologies EMEA     Published Date: Oct 19, 2017
Nous avons tous vécu cette expérience. Nous nous habituons tellement à la manière dont les choses se font que nous ne remettons pas souvent en cause les raisons pour lesquelles nous les faisons
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api, application programming interface, psd2, open banking, json, github, api gateway, apim, api management, full api lifecycle, restful web services, api portal, gestion des api, portail api, oauth, openid connect, rest json, soap xml, api analytics, orchestration transformation
    
CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Oct 19, 2017
OAuth est un protocole Web relativement nouveau qui régit l’octroi d’un accès limité aux applications et données. il a été conçu pour permettre aux utilisateurs d’octroyer un accès restreint aux ressources dont ils sont propriétaires (images résidant sur un site tel que Flickr ou smugMug, par exemple) à un client tiers tel qu’un site d’impression de photos par exemple. ce livre blanc de cA Technologies décrit ce qu’est OAuth et vous montre comment faciliter son implémentation au sein de votre organisation.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Oct 19, 2017
CA Technologies propose la plate-forme éprouvée qui saura offrir aux entreprises la solution de microservices évolutive et sécurisée qu’elles recherchent.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Oct 19, 2017
Aujourd’hui, le numérique est omniprésent : Cloud, appareils mobiles, réseaux sociaux et Internet des objets modifient notre manière de travailler et de nous divertir.
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api, application programming interface, psd2, open banking, json, github, api gateway, apim, api management, full api lifecycle, restful web services, api portal, gestion des api, portail api, oauth, openid connect, rest json, soap xml, api analytics, orchestration transformation
    
CA Technologies EMEA
Published By: Skytap     Published Date: Aug 23, 2017
Cloud migration has exploded in popularity since General Electric’s (GE’s) flashy keynote at Amazon Web Service’s (AWS’s) re:Invent in September 2015. GE claims to be migrating all workloads not containing secret information. Enterprises are revisiting public cloud and exploring whether existing or systems-of-record applications have a place in that world. Infrastructure and operations (I&O) professionals on this path should avoid a one-size-fits-all approach to outsourcing and migration plans, opting instead for an app-by-app assessment.
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Skytap
Published By: Adobe     Published Date: Sep 21, 2017
"Download our Email Comes of Age guide so you can make every conversation engaging — including awkward ones. You’ll learn how to transition from pushing products to pushing the customer’s needs first — so that you’ll always give them the content they crave. Read our guide to learn how you can: --Know your customers better by integrating more data --Ensure every email reaches the inbox --Delight customers with personalized experiences"
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Adobe
Published By: Cylance     Published Date: Jul 02, 2018
Forrester Consulting was commissioned to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying Cylance's advanced threat protection solution, CylancePROTECT®, and its deployment and configuration services, ThreatZero™. The study aims to provide readers with a framework to evaluate the potential financial impact of CylancePROTECT and ThreatZero on their organizations, which will improve customer success with advanced cybersecurity and antivirus protection solutions. To better understand the benefits, costs, and risks associated with an investment in Cylance, Forrester interviewed the Chief Information Security Officer for a Large State County Government, who has used the solutions for over a year. Cylance provides a new-generation, predictive, cybersecurity, and malware prevention solution that leverages artificial intelligence to prevent malware from executing on endpoints in real time. This is usually implemented with ThreatZero, which is a continuous professional service program rendered by Cylance for users of CylancePROTECT. ThreatZero guides through the planning, implementation, integration, and ongoing optimization of the solution. This often includes end user education, training, and support to totally eliminate endpoint threats and incidents. With CylancePROTECT and ThreatZero, the organization was able to reduce security breaches to almost zero, catching malware before it ever gained access to public records. Relative to their previous endpoint protection, this significantly reduced costs from remediation/reimaging and incidence response. Additionally, IT and security employees’ productivity were boosted. Read more in the full TEI report.
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economic, cylance, roi, enterprises
    
Cylance
Published By: Insight Software     Published Date: Mar 14, 2018
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kpi, business, data, analytics, metrics, hubble
    
Insight Software
Published By: Oracle Marketing Cloud     Published Date: Oct 05, 2017
Successful email marketing, demand generation, and lead management processes hinge on a modern strategy aligned to buyer needs across all phases of the buying process — marketing automation. Using a wide spectrum of digital channels, today’s buyers employ an extensive network of tools and resources to make the most informed purchase decisions. The Modern Marketing era is driven by the self-educated buyer who marketers must engage to achieve a relevant, targeted, and value-based customer experience. Find marketing automation fundamentals here.
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Oracle Marketing Cloud
Published By: Envoy Global     Published Date: Jan 11, 2018
xxx
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Envoy Global
Published By: Moxie     Published Date: Oct 18, 2018
Achieve your campaign performance goals by successfully mapping campaigns to the right engagement opportunities. With ever changing customer expectations and behaviors in the new Guided Economy, engage your customers throughout their online journey. By mapping campaigns to customer engagements, digital channels are used to help guide customers to conversion through a campaign centered approach.
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customer engagement, engagement, planner, digital, templates, campaigns, marketing, digital, digital marketing, conversion, ecommerce
    
Moxie
Published By: Moxie     Published Date: Oct 19, 2018
By mapping campaigns to customer engagements, digital channels are used to help guide customers to conversion through a campaign centered approach.
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customer engagement, engagement, planner, digital, templates, campaigns, marketing, digital, digital marketing, conversion, ecommerce
    
Moxie
Published By: Sage People     Published Date: Apr 26, 2018
Your sales forecast is an essential part of your business plan. This guide will show you step by step how to set up a sales forecast that works. Setting up a sales forecast allows you to anticipate your future sales volume and make more informed decisions about your cashflow. Imagine you are selling ski apparel. Obviously, you are going to sell more in the winter and less in the summer. That’s a simple example of making a forecast - it helps you to predict future demand in order to guide profitability and make the most informed decisions. Continuing with this example, in the summer you could have discounts and special offers in order to maintain sales. With this ebook you will learn to: • Design your sales forecast • Know who should participate in the design • Anticipate the problems you’ll come across along the way • Analyse the data correctly
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Sage People
Published By: Oracle OMC     Published Date: Nov 30, 2017
The face of retail – both online and instore – is rapidly evolving. In addition to margin pressures, resource constraints, and competitive challenges retailers face on an ongoing basis, many are struggling to keep up with the evolving demands of vocal consumers. As new channels and buying habits emerge and evolve, many retail marketers have struggled to keep up. Although many have adopted new technologies to address new channels and challenges, the rapid pace of technological change has created new challenges including: Data silos E-mail marketing overload Channel coordination and conflict These challenges, coupled with the rising cost of acquiring and managing customer data, are compounded by increasing scrutiny on marketing budgets and an expectation of being able to prove the value of every campaign in terms of increased revenues.
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Oracle OMC
Published By: Infosys     Published Date: Feb 07, 2019
Examining trends identified by 5,000 shoppers that provide guideposts for setting a strategic course for growth.
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Infosys
Published By: IBM     Published Date: Jun 08, 2018
A simple diagramming tool may not be powerful enough to solve your business needs. See how Blueworks Live compares and how you may benefit.
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IBM
Published By: Tricentis     Published Date: Jan 08, 2018
Data. It seems to be everywhere today and yet we can never get enough of it. But as it turns out, a lack of data isn’t our problem -- our problem is the difficulty piecing together, understanding and finding the story in all the data that’s in front of us. In software testing in particular, the need for consolidated, meaningful test metrics has never been higher. As both the pace of development and the cost of delivering poor quality software increase, we need these metrics to help us test smarter, better and faster. Fortunately, business intelligence now exists to make this goal a reality. The analytics these tools provide can help drive efficient and effective testing by providing teams with insight on everything from testing quality and coverage to velocity and more. And this knowledge can position the QA team as trusted experts to advise the entire software development team on steps that can ensure a better quality end result.
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Tricentis
Published By: Tricentis     Published Date: Jan 08, 2018
QASymphony wrote this guide to share many of the best practices we have seen through hundreds of customer evaluations over the past few years. The following content will provide the key areas of focus for your evaluation process and help guide your selection of a new software testing tool.
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Tricentis
Published By: Tricentis     Published Date: Jan 08, 2018
In this guide, we’ll provide you with the playbook you need to sell modern software testing tools to your executive team. We’ll cover all the benefits to your company and the potential return on investment you can expect.
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Tricentis
Published By: Tricentis     Published Date: Jan 08, 2018
If you’re in the software development business, there’s no doubt you’ve heard of, dipped your toe into or even experienced the joys and pains of agile methodology. The Agile Method promotes adaptive planning, early delivery and continuous improvement, and encourages rapid and flexible response to change. It’s quickly becoming the gold standard for software development. And, as the agile world has heated up, so has the pressure on testers to produce timely releases without sacrificing quality. With the fast pace of Agile, there is rarely time to test everything, so requirements must be prioritized and testing automation is deployed where possible. With this guide you’ll learn the importance of agile testing and the different types of testing, agile methodology, and our predictions on where the agile movement is headed.
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Tricentis
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