hotel technology

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Published By: Epson     Published Date: Feb 03, 2020
If you ask travelers what annoys them about their hotel stays, they’ll mention long waits, slow service and outdated technology. That’s where a mobile point of sale (mPOS) system can help. Mobile point of sale systems are transforming the way hotels engage with their guests by providing flexible, fast and personalized guest services. If you’re thinking about adding an mPOS solution to your business, there are 6 important features to consider. Download this whitepaper to find out more.
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Epson
Published By: NEC     Published Date: Jan 28, 2010
Case Study: NEC provided intuitive and user friendly technology to enrich the whole guest experience with improved service times, personalized assistance and quality communications.
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nec, peninsula shanghai, hotel, network solutions, real-time communication, productivity, ip telephony server, wireless technology, unified communications
    
NEC
Published By: Comcast Business     Published Date: Feb 07, 2020
It wasn’t quite a mystery that guests at restaurants and hotels want free WiFi, but a new report shows just how much WiFi influences consumer choices. According to the "2019 Annual Customer Engagement Technology Study" the majority of hotel guests (84%) and restaurant diners (56%) say that access to free WiFi drives their booking and dining decisions. The annual report, produced by Hospitality Technology magazine and sponsored by Comcast Business, explores what consumers want when it comes to technology at hotels and restaurants, as well as how hospitality organizations are directing their investments to meet consumer expectations.
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Comcast Business
Published By: Comcast Business     Published Date: Feb 07, 2020
Technology adoption in the hospitality sector has shown a marked increase in the last few years, with more hotels and other hospitality organizations embracing services and technologies to provide high-quality guest experiences. And as competition continues to grow, hotels are becoming more innovative in the way they use technology to improve the customer experience end to end, from reservation to check-out. Mobility, connectivity and data all are driving digital disruption in the hospitality sector, as guests increasingly crave a high-quality, personalized experience.
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Comcast Business
Published By: Comcast Business     Published Date: Feb 07, 2020
Discover what a completely connected hotel looks like—from the front desk, to the guest room, to back-end operations in this education infographic of technology in action in a well-connected property.
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Comcast Business
Published By: Oracle     Published Date: Mar 28, 2017
Hotels and resorts with function space may well have an opportunity to boost their overall property revenue, given the escalating demand for function space and the fact that many of them have already maximized the value of their guest rooms through sophisticated revenue management capabilities. Success generally starts with a next-generation technology solution that can empower sales and catering personnel. Success also requires having in place the right organizational resources, business processes and performance metrics.
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hotels, resorts, function, space, oracle, metrics
    
Oracle
Published By: Cox Communications     Published Date: Nov 10, 2014
The waiting room experience at your business can make or break customer service. Customers not only feel special when they wait in style, it’s good for business too. You can give your hotel, retail store, auto repair shop, or other service-oriented business a big boost by customizing your waiting room to feature free Wi-Fi, TV or technology workspace.
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wi-fi, business advantages, workspace utilization, targeting content, cox
    
Cox Communications
Published By: Oracle     Published Date: Apr 30, 2018
Predicting the future is impossible and attempting it might seem like folly. But as in most cases, it is the process – not the outcome – that matters more. For hotel leaders, anticipating consumer trends and seeking innovations that enhance guest experiences are vital exercises that need to be practiced diligently. Now, more than ever – with the coming wave of disruptive technologies – taking these steps helps ensure success tomorrow.
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hotel, technology, business, guest, experience
    
Oracle
Published By: Zebra Technologies     Published Date: Jun 07, 2017
Zebra Technologies analyzed the state of the hospitality industry and conducted two research studies. The first study focused on the hotel/resort industry and measured senior executives, IT leaders, guest services and marketing respondents’ views on guest needs, their strategic technology and service plans, and vision for the future. The second consumer study measured travelers’ preferences, technology requirements and opinions on the factors influencing their overall satisfaction at hotels and resorts. The results of these studies are shared in this 2016 Hospitality Vision Study.
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zebra technologies, hospitality, technology convenience, location technologies
    
Zebra Technologies
Published By: Epson Robotics Media     Published Date: Feb 03, 2020
If you ask travelers what annoys them about their hotel stays, they’ll mention long waits, slow service and outdated technology. That’s where a mobile point of sale (mPOS) system can help. Mobile point of sale systems are transforming the way hotels engage with their guests by providing flexible, fast and personalized guest services. If you’re thinking about adding an mPOS solution to your business, there are 6 important features to consider. Download this whitepaper to find out more.
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Epson Robotics Media
Published By: Comcast Business     Published Date: Mar 24, 2015
Hotels and the travelers who frequent them bear little resemblance to their counterparts from just a few years ago. The explosion of new technologies has allowed hotels to change the way they operate and has made the average traveler more techsavvy and connected than ever. Mobile devices are driving this innovation. Not only have mobile devices changed how people interact with each other, they also have changed how people expect businesses to engage with them. According to SmartBrief, 40 percent of hotel guests carry three or more mobile devices. And with global mobile data traffic growing 30 percent every year according to Cisco, there will be an estimated 4.9 billion mobile users by 2018. When these mobile users travel, will they choose your hotel? Only if you have the mobile amenities they demand. In this white paper, we will review three mobile trends that every hotelier should address, and we’ll offer recommendations on how to best address them.
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travel, hotel technology, mobile devices, mobile trends, hospitality, networking, it management, wireless
    
Comcast Business
Published By: Oracle_Hospitality Hotels     Published Date: Dec 14, 2015
Hear from Nathan Crisp of Trump Hotels as he shares how Oracle Hospitality Solutions is providing efficient, best-in-class property management, point-of-sale, and distribution technology for Trump Hotels’ properties worldwide.
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oracle hospitality, trump hotels, hospitality solutions, it management, knowledge management, platforms, data management, business technology
    
Oracle_Hospitality Hotels
Published By: Comcast Business     Published Date: Feb 06, 2019
Hospitality is a customer-focused industry, with a hotel brand’s reputation and ultimate success dependent on the quality of the experience of its guests. It is no surprise then, that digital transformation efforts within the hospitality sector are focused on technologies that improve the guest experience, from check-in to check-out and everything in between. Today’s travelers are digitally savvy, using their smartphones and mobile devices for a multitude of tasks. They expect a high-quality connection throughout the property and the ability to perform certain tasks from the hotel’s app, such as checking in and choosing their own room. They expect in-room entertainment beyond basic cable and in-room digital devices they can use to order food, book a massage or control the lighting, for example.
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hospitality, hospitality providers, hotel technology, motel technology, guest experience, pos, digital entertainment, wifi, hospitality technology, network, technology, digital transformation, tech future, enterprise technology, networking, sd_wan, internet, ethernet, unified communication, digital initiative
    
Comcast Business
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