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Published By: Dell EMC EMEA     Published Date: Feb 18, 2020
Organizations realize the time is now to move to a new deployment model. Digital transformation and proliferation of devices have put IT departments in the spotlight: They must move away from being linear, traditional controllers and evolve into modern transformers that are agile, flexible, and employee centric. PC-as-a-service (PCaaS) has emerged as the go-to model for IT because of the level of automation, efficiency, and employee empowerment it offers. None of this can be accomplished without a competent business partner that underpins the new customized, deployment model. In February 2019, Dell commissioned Forrester Consulting to evaluate employee experience and enterprise computing. Forrester conducted an online survey with 1,186 IT leaders across the globe to understand current PC lifecycle management deployment models.
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Dell EMC EMEA
Published By: Dell EMC EMEA     Published Date: Feb 18, 2020
Les organisations se rendent compte qu’il est temps de passer à un nouveau modèle de déploiement. La transformation numérique et la prolifération des appareils ont mis les départements informatiques à l’honneur : Ils doivent s’éloigner de leur rôle de contrôleurs linéaires et traditionnels pour devenir des transformateurs modernes, à la fois agiles, flexibles et axés sur les collaborateurs. Le concept de PC as-a-service (PCaaS) est devenu le modèle informatique de prédilection de par son niveau d’automatisation, son efficacité et les moyens qu’il offre aux employés. Rien de tout cela ne peut être accompli sans un partenaire commercial compétent soutenant le nouveau modèle de déploiement personnalisé.
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Dell EMC EMEA
Published By: Dell EMC EMEA     Published Date: Feb 18, 2020
Le organizzazioni capiscono che è arrivato il momento di passare a un nuovo modello di deployment. La Digital Transformation e la proliferazione dei dispositivi hanno messo in evidenza i dipartimenti IT: questi devono abbandonare il ruolo di controllori tradizionali e lineari ed evolvere in moderni trasformatori agili, flessibili e incentrati sui dipendenti. Il PC-as-a-Service (PCaaS) è emerso come modello a cui l'IT dovrebbe passare per il livello di automazione, l'efficienza e le possibilità per i dipendenti che offre. Niente di tutto questo può essere realizzato senza un partner aziendale competente alla base del nuovo modello di deployment personalizzato.
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Dell EMC EMEA
Published By: Dell EMC EMEA     Published Date: Feb 18, 2020
Unternehmen sind sich darüber im Klaren, dass die Zeit für den Umstieg auf ein neues Bereitstellungsmodell reif ist. Der digitale Wandel und die Verbreitung von Geräten hat die IT-Abteilungen ins Rampenlicht gerückt: Ein Wandel weg von der linearen, herkömmlichen Kontrollfunktion und hin zu einer modernen, agilen, flexiblen und mitarbeiterorientierten Abteilung ist unabdingbar. PC-as-a-Service (PCaaS) hat sich aufgrund des Automatisierungsgrads, der Effizienz und der Mitarbeiterstärkung als bevorzugtes Modell im IT-Bereich durchgesetzt. Das alles bleibt jedoch ohne einen kompetenten Businesspartner als Unterstützer für das neue kundenspezifische Bereitstellungsmodell unerreichbar.
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Dell EMC EMEA
Published By: Dell EMC EMEA     Published Date: Feb 18, 2020
Gone are the days when IT operated in a dark, back-office environment, where they had little to no impact on the business or the employees they serve. IT leaders now see themselves as fundamental pillars of the business, moving from simple IT operation to the more complex IT orchestration, where they are actively serving business needs. Whether that need is to improve employee productivity or enhance customer experience, IT is at the forefront. When it comes to enabling employees with new devices, IT leaders are embracing new, innovative strategies for device deployment to increase automation, improve self-service, and enhance their capacity for innovation.
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Dell EMC EMEA
Published By: Unit4     Published Date: Feb 18, 2019
Looking to buy a Professional Services Automation (PSA) solution? Learn how you can drive greater revenue and employee billable utilization across the whole business with this Buyer’s Guide. Providing an overview of the key trends, business processes, selection criteria, as well as the major business impact of PSA, it includes expert guidance to help project- and services-based businesses evaluate and choose PSA applications.
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psa, productivity, professional services automation, professional services, services automation
    
Unit4
Published By: Automation Anywhere     Published Date: Feb 21, 2019
Automation Anywhere’s flagship product is Automation Anywhere Enterprise – a RPA platform offering a variety of tools to help organisations develop, operate and manage RPA bots that automate data entry, data gathering and other repetitive, routine tasks usually carried out as part of high-volume, repetitive work (for example, service fulfilment work in call centres, shared-service centres, and back-office processing environments). Automation Anywhere Enterprise bots can add value both in unattended (server-based, lights-out operation) and attended (desktop-based, interactive) deployment configurations. In this report, MWD Advisors digs deeper into the features and capabilities of Automation Anywhere’s product portfolio, analysing its fast-growth trajectory and highlighting large-scale implementations.
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Automation Anywhere
Published By: 3D Systems     Published Date: Jan 03, 2020
As metal AM continues to prove itself in the production of high value, critical parts, players in regulated industries like healthcare, aerospace, and energy are looking for ways to access AM’s unique benefits while mitigating the risks inherent to change. Matters of workforce readiness, quality assurance, validation, and process control are hot topics, all leading to the same question of how to accelerate the implementation of metal AM to jumpstart innovation. In this Executive Brief you will learn how 3D Systems helps customers obtain high quality, repeatable, certifiable metal printed parts, and qualify and control their metal AM processes at all stages to eliminate months from implementation, achieve their goals faster, and adopt best practices sooner. This is made possible through the teams of experts at our global Customer Innovation Centers (CICs), which are facilities where we both manufacture parts and offer customer training and engineering services.
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3D Systems
Published By: Oracle     Published Date: May 08, 2019
What if your database could install, manage, secure, and upgrade itself—with little or no manual administration required? Now it’s possible, thanks to machine learning, artificial intelligence and the power of the cloud. Discover how the Oracle Autonomous Database is: • Self-driving: Tell it the service level you want to achieve, and it does the rest. • Self-securing: It installs patches automatically and uses AI to counter threats. • Self-repairing: It patches, scales, and tunes itself while your operations are running, to deliver 99.995% uptime. Discover the power of autonomous data management. Download now.
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Oracle
Published By: Virgin Media Business     Published Date: Aug 05, 2019
Local authorities continue to search for ways to improve society – to increase economic growth and social mobility, and to address environmental goals through the regeneration of town centres and regions. Technology, as ever, undoubtedly plays a role in this transformation, but creating the ‘smart city’ of the future is more than simply adopting digital; at its core, a smart city uses technology to solve problems and improve citizen experiences. Global ‘smart city’ revenue is expected to grow to $88.7bn and, with its ability to deliver better public services, efficiently and sustainably, it’s no wonder. The economic impact of smart cities cannot be understated and, as the UK continues to tackle the uncertainty of its departure from the European Union (EU), it is critical that the needs of business are met. “Businesses need smart cities, or the innovation they represent, to thrive in a world where traditional industries are getting disrupted every day.”To facilitate this, it is vita
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Virgin Media Business
Published By: Limelight Network     Published Date: May 11, 2020
Limelight Networks, Inc. has been named a leader in the IDC MarketScape: Worldwide Commercial CDN 2019 Vendor Assessment (#US44842119). The report provides a comprehensive view of top global commercial content delivery network (CDN) providers comparing their capabilities to offer CDN services, innovate and strategies for growth. In the MarketScape analysis, IDC cited Limelight’s high-quality/price ratio as a key strength, and the continuous capacity expansion of Limelight's dense and private network for content delivery and edge services. Limelight was recognized for its investment in low latency video streaming delivery formats including WebRTC, HLS and CMAF, integrated DRM packaging and integrated video platform. The report also highlighted Limelight’s exclusive partnership with Ericsson's Edge Gravity and extensive access to more than 1,000+ ISP networks.
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Limelight Network
Published By: Limelight Network     Published Date: May 11, 2020
In this report, Frost & Sullivan details why Limelight Networks was recently awarded Frost & Sullivan’s Frost Radar 2019 Award for Innovation Excellence in the global media content delivery networks market and how it achieved the highest innovation score compared to all other players in the market. The Innovation Excellence award recognizes companies that have a visionary understanding of the future and consistently develop new growth strategies to effectively address new opportunities. Frost & Sullivan cited Limelight’s key innovations for global video delivery, including: launching the industry’s first sub-second video streaming solution, reducing video delivery latency for HLS and MPEG-DASH, and developing enhanced video services such as Multi-DRM on the Fly, which helps customers simplify encryption and reduce costs. The Frost & Sullivan report also highlights Limelight’s ongoing commitment to improve its global infrastructure through continuous capacity expansion of its priva
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Limelight Network
Published By: Limelight Network     Published Date: May 11, 2020
You may be just beginning to distribute your video content to a broader audience, or have been providing OTT services globally to consumers for a while. Still, one fact is undeniable – the relentless appetite for streaming content has created an extremely competitive market. How do you make your streaming services stand out? Growing and retaining an engaged and loyal audience requires understanding and addressing today’s top viewer challenges so you can deliver the highest quality viewing experience they expect. There are a variety of strategies and approaches to addressing some of the top challenges discussed in this paper, Winning the Battle for the Best OTT Experiences. Based on recent research, we explore new market trends, how to deliver your online content flawlessly to any device, anywhere, and, most importantly, how to keep your subscribers coming back for more. Download this white paper, and you will learn: Why global OTT competition is so fierce How to minimize latency
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Limelight Network
Published By: Limelight Network     Published Date: May 11, 2020
Während Unternehmen ihre globale Online-Reichweite immer stärker ausbauen, entwickelt sich das Konsumentenerlebnis zu einem der wichtigsten Faktoren für die Erhöhung der Nutzerzufriedenheit und der Ertragssteigerung. Doch ob Videos, Webinhalte, Musik, Software, Spiele oder Programmierschnittstellen: Die verlässliche Bereitstellung von attraktiven Online-Erlebnissen ist bei einer weltweit immer größeren Gerätevielfalt eine enorme Herausforderung. Unternehmen stehen zahlreiche Methoden zur Verfügung, um das Online-Nutzererlebnis zu verbessern. Eine davon ist der Einsatz von Content Delivery Networks (CDN). Doch nicht alle CDNs liefern dieselbe Servicequalität. Der vorliegende Leitfaden gibt Ihnen einige Tipps, wie Sie die Prioritäten Ihres Unternehmens herausfinden und ein auf Ihre Bedürfnisse zugeschnittenes CDN auswählen können.
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Limelight Network
Published By: Limelight Network     Published Date: May 11, 2020
Les entreprises ne cessent d’étendre leur présence en ligne à l’international. L’expérience des utilisateurs est ainsi devenue l’un des plus importants facteurs de satisfaction du public et de génération de revenus. Qu’il s’agisse de diffuser des vidéos, du contenu web, de la musique, des logiciels, des jeux ou encore des API, parvenir à captiver un public en ligne via un panel d’appareils de plus en plus varié à l’échelle du globe représente un véritable défi. Les entreprises disposent d’un certain nombre de méthodes pour améliorer l’expérience utilisateur. L’une d’entre elles consiste à s’appuyer sur un réseau de distribution de contenu (CDN). Mais tous les CDN n’offrent pas le même niveau de service. Grâce aux conseils de notre guide, découvrez comment déterminer ce qui compte le plus pour votre entreprise et choisir un CDN qui répond à vos attentes.
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Limelight Network
Published By: Dell - NVIDIA     Published Date: Nov 04, 2019
Artificial intelligence (AI), machine learning (ML), and deep learning (DL) technologies are expected to permeate day-to-day business as well as customer activity. Industries such as healthcare (advanced diagnosis and treatment), transportation (advanced driver assistance systems and autonomous vehicles), and life sciences (rare disease treatment research) are some of the early adopters of AI. The goal for any organization adopting AI/ML/DL is to deliver meaningful insights and predictions that can significantly improve products, processes, or services across industries and use cases. Today, as AI becomes mainstream, many organizations find themselves in the initial proof-of-concept (POC) stage; only a few are in full production. IDC's 2019 Artificial Intelligence Global Adoption Trends and Strategies Survey found that 18% of organizations had AI models in production, 16% were in the POC stage, and 15% were experimenting with AI.
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Dell - NVIDIA
Published By: Verint Systems UK     Published Date: Dec 03, 2019
Technologie nimmt einen immer größeren Stellenwert in unserem Leben ein. Dementsprechend steigen unsere Erwartungen – nicht nur an die Interaktion mit Organisationen, sondern auch an die Art zu arbeiten. Der klassische Bürojob von neun bis fünf gehört der Vergangenheit an. Unternehmen, die nur innerhalb dieses Acht-Stunden-Fensters arbeiten und Service bieten, sind heute fast in der Unterzahl. Dank Social Media, Chatbots, Künstlicher Intelligenz (KI) und Contact Centern in verschiedenen Zeitzonen läuft die Interaktion mit Kunden fast ununterbrochen. Sie wünschen sich bei Fragen oder Problemen schnell eine Lösung. Wenn sie enttäuscht werden, steigt die Wahrscheinlichkeit, dass sie sich für eine andere Marke oder einen anderen Service entscheiden.
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Verint Systems UK
Published By: Verint Systems UK     Published Date: Dec 03, 2019
As our lives become more connected and reliant upon technology, our expectations evolve – not just for how we interact with organisations, but also for how we work. The nine to five workdays are in the past. Now, organisations that restrict operating and service hours to this eight-hour window are almost the anomaly. Powered by social media, chatbots, artificial intelligence (AI) and contact centres across time zones, customer engagement is always-on. If customers have a question, or a problem, they want it fixed now. If they cannot get what they want, then the likelihood of them going to another brand or service increases dramatically.
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Verint Systems UK
Published By: Verint Systems UK     Published Date: Dec 03, 2019
Au fur et à mesure que notre vie devient plus connectée et dépendante de la technologie, nos attentes évoluent, non seulement en ce qui concerne notre façon d’interagir avec les entreprises, mais également en ce qui concerne notre façon de travailler. Les journées de travail de 9 à 17 h appartiennent au passé. Aujourd’hui, les entreprises qui limitent les heures d’ouverture et de service à cette tranche de huit heures sont presque une anomalie. Alimentée par les médias sociaux, les chatbots, l’intelligence artificielle (IA) et les centres d’appel à travers les fuseaux horaires, l’implication client est toujours connectée. Si les clients ont une question ou rencontrent un problème, ils veulent une solution immédiate. S’ils ne peuvent pas obtenir ce qu’ils veulent, la probabilité qu’ils se dirigent vers une autre marque ou un autre service augmente significativement.
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Verint Systems UK
Published By: Tractivity     Published Date: Jan 14, 2020
Traditional methods of stakeholder management relied on a mass media approach. The information intended to inform was not targeted to the individual but rather to the general interest of the group as a whole. Channels like phone calls, printed newsletters, mass mailings, and print advertising/ flyers formed the bulk of the methods used to reach stakeholders. Written surveys and personal interviews were used to gather data on reactions and preferences. These nondigital methods were expensive and often ill-timed. Also, as they were indirect forms of communications, they didn’t do enough to allow the development of personal and meaningful relationships. The early days of email and internet services, such as search engines and websites, contributed more to the timeliness of information. But, as they still targeted the masses, they weren’t able to engage the stakeholders at an adequately personal level. Invariably, some of the stakeholders would either be dissatisfied with the informatio
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Tractivity
Published By: IBM APAC     Published Date: Nov 22, 2017
A user initiates the call and selects the source language, such as Spanish. (In this example, assume that the target language is set to English.) As the user is talking to the support representative, the audio is converted to text using the Speech to Text service. Then using Language Translator, the text is translated to English. English language text is then sent to the Text to Speech service as input. The output audio message is what the support representative hears. All of this happens in near real time. The text from Speech to Text and the Language Translator service also can be stored in a database for analytics. The same process is repeated in reverse for the audio message sent by support personnel.
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source, language, english, spanish, speech to text, database, analytics, audio message
    
IBM APAC
Published By: Digital Realty     Published Date: Feb 24, 2015
GoGrid needed a state-of-the-art data center in the heart of the financial district to be up and running within days. As a fast-growing technology company headquartered in the San Francisco Bay Area, they needed a scalable data center with a robust infrastructure and an experienced operations team to support the cloudbased services they provide to their customers. Find out why they turned to Digital Realty.
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data center, infrastructure management, access control, physical security, it management, business technology
    
Digital Realty
Published By: Digital Realty     Published Date: Feb 25, 2015
Codero required a top-notch Tier III data center facility. Furthermore, it needed a data center that could not only deliver disaster recovery services and support the ongoing growth of customer businesses, but do so with competitive rates for power and labor, and low exposure to natural disasters. Find out why they selected Digital Realty.
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data center, cloud hosting, data center maintenance, it management, business technology
    
Digital Realty
Published By: MobileIron     Published Date: Feb 17, 2015
The personal cloud is the most persistent data loss threat to the enterprise today because many employees use their own cloud services to store work documents. Traditionally, content security solutions functionally link security and storage which requires the migration of work documents to a new content storage repository in order to enforce security policies. This increases complexity by creating more repositories for the enterprise to manage. Most importantly, this approach does not solve the personal cloud problem because individual users continue to store their work documents, for convenience, in cloud services that IT cannot secure.
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cloud, mobileiron, mobile, security
    
MobileIron
Published By: Akamai Technologies     Published Date: Dec 11, 2018
IT complexity has rapidly grown with more applications, users, and infrastructure needed to service the enterprise. Traditional remote access models weren’t built for business models of today and are unable to keep up with the pace of change. Read this paper to understand how remote access can be redefined to remove the complexity, meet end-user expectation and mitigate network security risks.
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Akamai Technologies
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