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Published By: Hewlett Packard Enterprise     Published Date: Mar 18, 2020
Moor Insights & Strategy Strongly Recommends Aruba CX for Digitally Transforming Your Business Description: Digitally transforming your business comes with serious benefits. With the right solution, operators can enjoy easier deployments, reduced bottlenecks, and a more programmable infrastructure, leading to a better overall experience for everyone. But transformation comes with serious challenges. Replacing overtaxed legacy infrastructure is not only painful, but often logistically impossible. The solution that comes next needs to be cloud-ready to scale, support ease of use and deployment, and provide enterprise-wide visibility to limit downtime. We believe that solution is Aruba CX. And not only do we believe it, so does leading analyst firm, Moor Insights & Strategy. In this report, they take a detailed look at how our switching solution is uniquely primed to handle today’s highly taxed, IoT-enabled, and mobile-first network environments.
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Hewlett Packard Enterprise
Published By: AppDirect     Published Date: Mar 23, 2020
As more companies experiment with platform strategies, many are learning an important lesson: A platform will only be as successful as the digital ecosystem that supports it. Despite this, many organizations are not actively pursuing them. Why? Typically, a company starts to build an ecosystem, but then runs into an avalanche of complexity when it tries to manage the day-to-day realities of administering a platform. This white paper delves into these challenges and explores critical issues surrounding the platform / ecosystem model, including: Why platforms are so powerful Why ecosystems are the engines of platform innovation How to create an ecosystem strategy What to focus on when choosing a technology platform Why working with knowledgeable partners can help improve the odds of success Fill out the form to download the white paper.
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AppDirect
Published By: HP Inc. APAC     Published Date: Feb 13, 2020
At the time of its launch in 2012, one critic called it “a spike through London” while another described it as “a dystopian presence". Years later, The Shard continues to inspire ambitious skyscraper designs across the globe. Discover the full story of how an initial idea came to life through architectural and engineering innovation in this eBook from HP. In this eBook, you will learn about the following: • Why The Shard matters. • The process of designing The Shard. • Renzo Piano, the architect behind The Shard. • How The Shard continues to shape skyscraper design. • How printing solutions can support architectural design.
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HP Inc. APAC
Published By: NICE inContact     Published Date: Mar 03, 2020
Turns out the agent experience matters. A lot. ICMI recently surveyed leading contact center managers from a range of industries to better understand today’s top contact center staffing issues, including agent engagement, attrition, the correlation between the agent experience and customer satisfaction, and more. Dive into the data and learn why keeping agents engaged at work is the first—and perhaps most important—step in delivering more meaningful customer experiences. Download the ICMI Research, “The State of Agent Experience and Engagement in Today’s Contact Centers" and learn: What impact Agent Experience has on CSAT Key factors that are driving Agent experience, satisfaction and motivation Best practices in hiring, training and compensation Ways to navigate challenges and opportunities in supporting multiple channels
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NICE inContact
Published By: Samasource     Published Date: Feb 26, 2020
Vulcan, the Seattle-based organization built by Microsoft co-founder Paul Allen, has a long history of supporting research and initiatives that make a global impact. Now the Vulcan Impact team is continuing its commitment to better protect wild plant and animal species and their habitat by using AI for wildlife conservation.
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Samasource
Published By: Virtela Communications, Inc.     Published Date: Oct 12, 2011
Find out how companies have deployed remote access SSL VPNs to increase remote user satisfaction, improve accessibility to corporate resources, support business continuity planning, and reduce overall implementation and ongoing management costs. The white paper also covers how cloud-based SSL VPN services address high availability requirements, support unforeseen spikes in activity and optimize network performance. Lastly, learn how a single SSL VPN platform can support all your mobile access, telecommuting and partner extranet requirements to improve your ROI.
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virtela, healthcare, remote user satisfaction, roi
    
Virtela Communications, Inc.
Published By: Adobe     Published Date: Jan 27, 2020
MAIN MESSAGE Embracing human complexity, by using it to enrich content & delivery instead of viewing it as an obstacle, is the key to successful cross channel campaigns. WHY SHOULD THE TARGET AUDIENCE CARE? Customer expectations are dramatically changing for every kind of organization—and at an incredible speed. Examples: Manufacturing customers working on terminals a couple years back now expect simple, Amazon-like mobile purchase experiences for complex orders. Travelers now balk if any part of the process isn’t as simple as getting an Uber, and assume they’ll get personalized, location-specific content served up for their entertainment long before they even leave home. SUPPORTING CONCEPTS Understanding human complexity to personalize messaging and content achieves measurable short-term gains (more clicks, higher conversion, better engagement) as well as long term gains (loyalty, share of wallet, differentiation). Understanding human complexity also helps automate an
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Adobe
Published By: ASG Software Solutions     Published Date: Aug 10, 2008
Over the past ten years, IT personnel costs have risen faster than hardware and software investments. IT services have not improved process-wise and still require as much manpower, if not more, to operate now as they did in the past. As firms spend 76% of their IT budget on maintenance and support, they will naturally invest in BSM solutions that will reduce costs, enable ITIL, and provide an optimal ROI.
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asg, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Apr 30, 2008
In order to provide high quality, cost effective business services in complex, distributed environments, improved IT management strategies are required. Business Service Management (BSM) is a strategic approach to managing IT services in support of improved business performance.
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asg, sla, cmdb, bsm, metadata, itsm, metacmdb, lob
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Jul 20, 2009
Managing service delivery in todayís complex and dynamic business environments demands new and different approaches from IT. The explosive growth and the rate of change of information has brought particularly daunting challenges for IT that have contributed to incredibly complex underlying infrastructures. To get a true picture of all of the components necessary to support an IT or Business Service, you must access and bring together data that resides in disparate data silos throughout the enterprise.
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asg, sla, cmdb, bsm, metadata, itsm, metacmdb, lob
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Jun 24, 2008
As IT evolves towards a more business-aligned position, it must seek out new ways of working that support more effective operations, service creation, and service delivery. These include technologies, processes, and a culture that supports higher levels of accountability, as well as more dynamic responsiveness to business needs.
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asg, cmdb, bsm, itil, bsm, metacmdb, configuration management, metadata
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Apr 20, 2010
Application modernization is a powerful method for extending the life and improving the business value of a company's critical application assets. It provides an attractive and cost effective alternative to application development, enabling companies to defer investment in replacement initiatives without compromising business support.
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application modernization, forrester consulting, apo, asg, application portfolio optimization
    
ASG Software Solutions
Published By: Comcast Business     Published Date: Feb 07, 2020
Software-defined networking (SDN) offers the ability to end the “tyranny of the boxes,” allowing those critical networking functions to be performed virtually. SDN enables financial services organizations to move to modern networking environments built for today’s digital, internet-dependent economy, delivering simplicity, ease-of-use and lower total cost of ownership. It frees IT staff and resources from labor-intensive hardware support and allows them to be redirected to functions that more directly support the organizations’ core business.
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Comcast Business
Published By: Dell APAC     Published Date: Nov 20, 2019
Users are on the go, working from almost anywhere and on multiple devices, reshaping the traditional work-place. We know for you as an IT leader this means more: ? devices to provision and deploy ? end points to secure ? applications to support ? systems to manage Which results in more headaches for you and less time to focus on more important, strategic initiatives. And your role has transformed too; you’re now a critical partner of the company’s leadership. You’re thinking about bringing the best experience to your users, accelerating collaboration and maximizing productivity. You’re being tasked to help the company remain innovative. With all of these added responsibilities, thinking about the more repetitive tasks like resetting user passwords and giving access to VPN should be a thing of the past. At Dell Technologies, we understand your top priority is transforming your organization for ultimate value and efficiency.
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Dell APAC
Published By: Cisco EMEA     Published Date: Oct 01, 2019
Small businesses are the backbone of every country’s workforce and arguably the hardest working. They create the most jobs and deliver growth – usually without the tools, resources, and support that larger enterprises take for granted – particularly in their use of technology
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Cisco EMEA
Published By: Spectrum Enterprise     Published Date: Oct 10, 2018
Migrate your organization’s voice service to our cloud with Hosted Voice, a fully managed, comprehensive and customized solution with unified communication and collaboration features. Our solutions include full technical support and best-in-class IP based phones.
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Spectrum Enterprise
Published By: Red Hat     Published Date: Sep 09, 2018
This assessment shows that enterprises adopt Red Hat Fuse because they believe in a community-based open source approach to integration for modernizing their integration infrastructure that delivers strong ROI. For these organizations, Fuse was part of a larger digital transformation initiative and was also used to modernize integration. IDC interviewed organizations using Fuse to integrate important business applications across their heterogeneous IT environments. These Red Hat customers reported that Fuse has enabled them to complete substantially more integrations at a higher quality level, thereby supporting their efforts to deliver timely and functional applications and digital services. Efficiencies in application integration with Fuse have generated significant value for study participants, which IDC quantifies at an average value of $75,453 per application integrated per year ($985,600 per organization). They have attained this value by: » Enabling more efficient and effectiv
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Red Hat
Published By: Lenovo UK     Published Date: May 13, 2019
It’s time to think bigger than incremental processing power and storage capacity upgrades. In 2019 IT modernisation offers much more, providing opportunities to closely align infrastructure with your most ambitious goals and build a future-facing foundation for success. Whatever your goals, this playbook gives you six versatile strategies that can help you plan a successful IT modernisation project, supported by examples from our industry-leading data centre portfolio.
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Lenovo UK
Published By: Zaloni     Published Date: Apr 24, 2019
Why your data catalog won’t deliver significant ROI According to Gartner, organizations that provide access to a curated catalog of internal and external data assets will derive twice as much business value from their analytics investments by 2020 than those that do not. That’s a ringing endorsement of data catalogs, and a growing number of enterprises seem to agree. In fact, the global data catalog market is expected to grow from US$210.0 million in 2017 to US$620.0 million by 2022, at a Compound Annual Growth Rate (CAGR) of 24.2%. Why such large and intensifying demand for data catalogs? The primary driver is that many organizations are working to modernize their data platforms with data lakes, cloud-based data warehouses, advanced analytics and various SaaS applications in order to grow profitable digital initiatives. To support these digital initiatives and other business imperatives, organizations need more reliable, faster access to their data. However, modernizing data plat
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Zaloni
Published By: Cisco     Published Date: Dec 11, 2018
You need to be ready to host any application anywhere. Our solution adapts to support all of your applications with the simplicity of hyperconvergence. If your IT organization is like most, you are stretched thin to support your developers as they create multicloud-native applications that they deploy across public and private clouds. And you still need to support line-of-business managers with traditional applications as they use both monolithic and cloud deployment models. I would like to receive email communications about products & offerings from Cisco & its Affiliates. I understand I can unsubscribe at any time. For more information on how Cisco collects and uses personal information, please see the Cisco Online Privacy Statement.
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Cisco
Published By: Lenovo     Published Date: Nov 28, 2019
Vor nur 100 Jahren hatten weniger als 35 % der Haushalte in den USA elektrischen Strom und eine Schiffsreise von London nach New York dauerte mindestens dreieinhalb Tage. Die Dinge haben sich deutlich geändert. Nicht nur definiert sich das 21. Jahrhundert durch eine weltweite Stromversorgung, sondern wir befinden uns derzeit auch mitten in einer Debatte darüber, wie die nächste Generation intelligenter Stromnetze aussieht. Ein sechsstündiger Flug über den Atlantik ist uns fast schon zu lang, da wir wissen, dass wir durchaus dazu in der Lage sind, uns sehr viel schneller fortzubewegen. Und mit diesem unerschütterlichen Glauben daran, dass rasche Innovation unumgänglich ist, wird Anpassung auch weiterhin zu unserem Alltag gehören. Ironischerweise haben sich die Büros innerhalb desselben Jahrhunderts nur wenig verändert. Menschen saßen acht bis zehn Stunden täglich in Räumen mit Schreibtischen zusammen und erstellten Dokumente, um nachverfolgen zu können, wo das Unternehmen stand und wie
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lenovo, thinkbook, transforming workplace, intel vpro, microsoft windows10, mobility, productivity, security
    
Lenovo
Published By: Lenovo     Published Date: Nov 28, 2019
Il y a 100 ans seulement, moins de 35 % des foyers américains disposaient de l'électricité et les bateaux les plus rapides reliant Londres et New York traversaient l'océan en trois jours et demi. Le monde a nettement évolué : non seulement le XXIème siècle a été profondément marqué par l’électricité rendue accessible à tous, mais nous nous demandons à quoi ressembleront les réseaux électriques du futur. Nous supportons difficilement un vol transatlantique de six heures en sachant pertinemment que nous ne sommes pas physiquement capables de nous déplacer beaucoup plus vite. C’est inévitable, la rapidité des innovations nous oblige à faire de notre capacité d’adaptation un mode de vie à part. En revanche, paradoxalement, les espaces de travail ont très peu changé au cours de ce même siècle. Des personnes se rassemblaient dans des pièces, assises à leur bureau pendant huit à dix heures par jour, produisant des documents qui permettaient de suivre l'état de l'entreprise et de déterminer l
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lenovo, thinkbook, transforming workplace, intel vpro, microsoft windows10, mobility, productivity, security
    
Lenovo
Published By: HERE Technologies     Published Date: Jan 14, 2020
Automobile manufacturers find meeting the requirements of a just-in-time supply chain one of their biggest challenges, but with advances in location technology manufacturers can meet even the strictest shipping deadlines. With better visibility across the supply chain auto manufacturers can drive down costs, improve efficiency and support proactive decision making. By reading this eBook, you’ll discover how to prepare your supply chain for the future with the application of location intelligence to: • Gain location-based insights to help optimize processes and inform decision making • Set accurate ETAs with reliable real-time information • Use real-time visibility to proactively solve problems (like bottlenecks)as they occur • Gain comprehensive coverage of assets and trace them across factories, warehouses, showrooms and in transit
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HERE Technologies
Published By: goTransverse     Published Date: Nov 25, 2015
In Forrester’s 40-criteria evaluation of subscription billing platform solutions, we identified the eight most significant vendors in the category — Apttus, Aria Systems, Digital River, goTransverse, Recurly, SAP hybris, Vindicia, and Zuora — and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help eBusiness professionals select the right partner as they seek to develop and support alternative business models for both existing and new products and services.
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goTransverse
Published By: Akamai Technologies     Published Date: Dec 18, 2019
"The average cost of a breach is $3.86 million. With so much at stake, why do so many enterprises grant access based on an outdated model of assumed trust? And why do businesses rely on antiquated access technologies such as traditional VPNs and remote proxies to provide this application access? The most successful companies continuously evaluate and refine their technology stack to best enable their organization's imperatives and retain their market share. Read this white paper to explore the five reasons enterprises urgently need a new application access model — one that supports a Zero Trust security framework. The most successful companies continuously evaluate and refine their technology stack to best enable their organization's imperatives and retain their market share. Read this white paper to learn the 5 reasons enterprises need a new application access model that supports a Zero Trust framework."
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Akamai Technologies
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