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Published By: PC Mall     Published Date: Mar 03, 2012
For Patterns Inc., a knitwear designer that distributes products to boutiques across the nation and whose supply chain reaches around the globe, being mobile means the ability to scan documents - no matter where - with speed and precision.
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portable, mobile, remote, patterns, scanning, environment, green, portable
    
PC Mall
Published By: Revinetix, Inc.     Published Date: Nov 03, 2010
Ensuring immediate access to business critical data following a disaster event is a top priority for IT management. More organizations are replicating their backups to remote locations for disaster recovery.
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revinetix, disaster recovery, business continuity, remote backup replication, business critical data, disk backup, remote replication
    
Revinetix, Inc.
Published By: Acronis     Published Date: Apr 28, 2011
Based on Acronis' patented disk imaging and bare metal restore technologies, Acronis® Backup & RecoveryT 10 Advanced Server Virtual Edition is the next generation of the Acronis True Image family of products, engineered specifically for virtualized environments. Acronis Backup & Recovery 10 Advanced Server Virtual Edition enables organizations of all sizes to extend the cost-saving benefits of virtualization by protecting virtual machines running on a single physical host for a low, fixed price.
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acronis, backup and recovery, 10 advanced server virtual edition, patented disk imaging, bare metal restore, true image, disaster recovery, remote server
    
Acronis
Published By: Citrix Systems     Published Date: Apr 14, 2014
Organizations like yours have many reasons for considering VDI, from providing remote access to Windows apps, to enabling BYOD, to taking a more strategic approach to desktop refresh. Download to learn more!
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vdi, xendesktop, windows, apps, boyd, desktop refresh, vmware, it management
    
Citrix Systems
Published By: Citrix Systems     Published Date: Apr 15, 2015
This white paper examines how Citrix XenApp and Citrix XenDesktop dramatically reduce the effort required to protect mission-critical information, while giving users fast, simple remote access that enhances business productivity.
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citrix, desktop virtualization, efficiency, virtualization, mobile computing, security
    
Citrix Systems
Published By: Citrix Systems     Published Date: Apr 15, 2015
App and desktop virtualization is much more than a technology solution. It is transforming the way organizations of all sizes are enabling their workforces while simplifying the desktop management process for IT administrators. With app and desktop virtualization, IT organizations can provide every user with a workspace environment completely unrestricted by physical location. This paper addresses many common business challenges facing IT organizations, such as enabling mobile workstyles without compromising security, streamlining desktop management efforts as the number of employees in remote offices and offshore locations increases and making the user experience personal through self-service access to applications and desktops.
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citrix, desktop virtualization, efficiency, virtualization, mobile computing
    
Citrix Systems
Published By: Citrix Systems     Published Date: Apr 15, 2015
IT professionals are rethinking remote access strategies to enable a mobile workforce. Whether they are in the office or on the road, people need secure remote access that’s simple to use, so they can be productive from anywhere. Empower your mobile workers with the right level of access to Windows® apps and data, using a solution that IT can trust. Used by more than 100 million people worldwide in organizations of all sizes, Citrix XenApp is the proven solution for secure remote access.
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citrix, desktop virtualization, efficiency, virtualization, mobile computing, security, compliance, application security
    
Citrix Systems
Published By: Citrix Systems     Published Date: Feb 10, 2016
Learn how Citrix NetScaler with Unified Gateway delivers a single, consolidated remote access infrastructure featuring comprehensive access, threat and data protection.
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Citrix Systems
Published By: Citrix Systems     Published Date: Apr 15, 2016
Simple, secure ways to deliver a great experience for remote users. As mobile workstyles transform the way people and businesses work, remote access is becoming more important than ever. In enabling people to work anywhere, on any device, you need to meet IT’s requirements for security and manageability—but it’s just as important to consider user experience. Citrix, a leader in mobile workstyles, has long recognized that remote access has to address the needs of users as well as IT. With an entire team dedicated to user experience, Citrix has developed secure-by-design remote access solutions that make it simple for people to work the way they choose, anywhere and on any device, to deliver optimal productivity and business impact for their organizations
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network management, network secuirty, network optimization, information technology, best practices
    
Citrix Systems
Published By: Citrix Systems     Published Date: Apr 15, 2016
This white paper examines how Citrix XenApp and Citrix XenDesktop dramatically reduce the effort required to protect mission-critical information, while giving users fast, simple remote access that enhances business productivity.
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best practices, business optimization, business management, security
    
Citrix Systems
Published By: Blue Coat Systems     Published Date: Aug 07, 2012
For anywhere, anytime, any-device mobile engagement, implementing a stateless architecture calls for building protection in the application layer, moving from device management to risk-based device inspection, performing real-time threat detection and mitigation, and leveraging cloud technologies.
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mobility, it security, security & risk, s&r, infrastructure operations, i&o, devices, augmented reality
    
Blue Coat Systems
Published By: SHL     Published Date: Dec 13, 2011
SHL's Global Assessment Trends Report provides human resources professionals and those interested in learning about global assessment practices a comprehensive look at how organizations around the world measure talent.
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gatr, trends, trends report, global assessment trends, global assessment trends report, global assessments, talent measurement practices, talent measurement trends
    
SHL
Published By: LogMeIn     Published Date: Jul 18, 2014
A Nucleus Research guidebook to LogMeIn Rescue
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logmein rescue, rescue guidebook, saas, management tools, remote control, business technology
    
LogMeIn
Published By: LogMeIn     Published Date: Jan 12, 2015
This IDC Technology Spotlight discusses the trends of the 3rd Platform and the role that LogMeIn Rescue plays in addressing the challenges they pose.
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remote support software, logmein rescue, trends of the 3rd platform
    
LogMeIn
Published By: LogMeIn     Published Date: Jan 12, 2015
This report focuses on the remote support trends of 2014 and the available solutions for your business.
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remote support trends, remote support platforms, logmein rescue, telecom, research
    
LogMeIn
Published By: LogMeIn     Published Date: Jun 23, 2015
This infographic illustrates how SaaS deployment model saves you money.
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roi, return of investment, saas, saas deployment model, costs
    
LogMeIn
Published By: LogMeIn     Published Date: Oct 08, 2015
Read this report to find out how remote support tools are used across service disciplines in a variety of use cases.
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remote support trends, remote support, web collaboration, support solutions, remote support tools
    
LogMeIn
Published By: Skillsoft     Published Date: Mar 06, 2014
Establishing an integrated GRC framework gives a company visibility and insight, plus the ability to reduce cost and exposure to violations, and increased control over remote operations and employees.
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skillsoft, governance, risk management, compliance, grc framework, remote operations
    
Skillsoft
Published By: CDW     Published Date: Jul 11, 2013
In the context of these current vulnerability announcements, there is definite cause for concern: vulnerable systems are widespread, they can be exploited remotely, and the exploitation itself seems relatively simple. This means that we likely have only a short window of time before attacks become widespread.
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cdw, cdw blog, ipmi, business intelligence, it management
    
CDW
Published By: Symantec Corporation     Published Date: Aug 28, 2013
SSL certificates have moved beyond the ‘Buy’ page. They are embedded in your business. For example, they protect remote communications via webmail, chat and IM. Browser-to-server communications for cloud-based services require SSL certificates to protect confidential information. In addition, SSL certificates are used to secure server-to-server communications for applications and data exchange. In fact, SSL Certificates are a business-critical part of your IT infrastructure. However, managing individual certificates in a large organization is complicated by multiple locations, many servers, different business units, and rapidly growing Web-based services.
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ssl certificates, communication, webmail, technical support, technology, data, security, knowledge management
    
Symantec Corporation
Published By: LogMeIn Rescue     Published Date: Oct 21, 2013
The role of customer service is one that is valued and well understood by many organizations. However, making the leap from correlating customer service activities with overall performance results to investing in strategies that deliver top-notch results is increasingly becoming a key differentiator. Top performing businesses have long understood the financial ramifications of a satisfied and engaged customer and continue to act on developing a profitable model to engage, interact, and win with their key customers. This document will highlight the financial link between better customer service and increased company profitability. It will also highlight several best practices that help organizations convert their service businesses from a cost center into a profit center.
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logmein, aberdeen group, customer service, customer support, roi, customer satisfaction, crm, customer retention
    
LogMeIn Rescue
Published By: LogMeIn Rescue     Published Date: Oct 21, 2013
This paper conveys how the pressure to increase customer satisfaction metrics with less funding will increase as companies look for new ways to differentiate their services and reduce customer churn. To get ahead, customer support organizations must maintain a focus on using the right measures of success. They need to empower agents to support more customers better, providing them with multiple, integrated communications channels, and they need to be dedicated to delivering the best customer experience regardless of the support request.
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logmein, customer experience, customer support, support, support desk, remote support, remote support technologies, remote support solutions
    
LogMeIn Rescue
Published By: LogMeIn Rescue     Published Date: Oct 21, 2013
For companies that sell products or services that require technical support, the support customers receive might be the only personal experience they can use to gauge their satisfaction with an organization. Since, for many of these organizations, customer satisfaction directly affects revenue, measuring customers’ satisfaction with the service experience and the services provided is extremely important as it enables these organizations to manage and improve the customer experience. This HDI Research Corner report reveals the findings from 264 support organizations that provide technical support for the services or products used by customers.
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logmein, hdi research corner, customer satisfaction, customer support, support services, remote support, technical support, remote desktop connection
    
LogMeIn Rescue
Published By: LogMeIn Rescue     Published Date: Oct 21, 2013
Customer service has evolved from a reactive activity viewed largely as a cost center-based tactical necessity, to a proactive management task that can in many ways set a company apart from the competition. At the same time, the channels by which customers receive support are growing and fragmenting very rapidly. The telephone is still the primary mode of support, but is steadily declining as text, social media, chat, knowledge bases, email and online communities provide new avenues for customers to get the help they need. Some organizations are embracing this evolution by implementing technologies that enable them to interact with customers regardless of the channel or the device they’re using. This approach not only improves customer service, but also boosts the brand image and helps companies achieve broader business goals.
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logmein, infoworld, customer service, customer support, support, support strategy, social media, mobile support
    
LogMeIn Rescue
Published By: LogMeIn Rescue     Published Date: Oct 21, 2013
This guide details the factors that impact the purchasing decision of a remote support tool and provides a checklist for use as you work through your remote support solution selection process.
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logmein, remote support, remote support tool, support desk, remote support solutions, support agents, core functionality, usability
    
LogMeIn Rescue
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