rsa

Results 201 - 225 of 663Sort Results By: Published Date | Title | Company Name
Published By: Brainshark     Published Date: Apr 24, 2015
This exclusive report takes an in-depth look at the sales productivity problem, with a focus on the role content plays in enabling more effective and efficient sales conversations.
Tags : 
sales marketing alignment, sales content, sales enablement, content marketing, product marketing, sales productivity, sales effectiveness, sales management
    
Brainshark
Published By: Box     Published Date: Nov 12, 2014
Box for Salesforce lets sales teams easily access, manage, and share contracts, presentations, and more, all from within Salesforce. Learn how Boc helps sales people accelerate the sales cycle, streamline the sales process, and drive compelling customer conversations.
Tags : 
sales teams, management, sales cycles, streamline sales, customer conversations
    
Box
Published By: Salesforce     Published Date: Oct 17, 2019
Mobile apps, progressive web apps, conversational apps and immersive apps are among the many types of application that people use to interact with and within digital businesses. By 2023, more than 25% of the mobile apps, progressive web apps and conversational apps at large enterprises will be built and/or run through a multiexperience development platform.This Magic Quadrant will help application leaders assess vendors of MXDPs, which enable development of these types of app.
Tags : 
    
Salesforce
Published By: Salesforce     Published Date: Jan 14, 2020
Technology — especially easy-to-use cloud software built for business people — is no longer just a concern for the technologist in the IT group. Cloud technology is on the minds of the entire C-suite in today’s growing businesses: CEOs, COOs, CFOs, and VPs of Sales and Service are all thinking about how to strategize for booming growth that scales and disrupts. Leaders are increasingly looking to transform the customer experience to differentiate their business. With instant, personalized service at every step, companies can engage with their customers in a whole new way along the customer journey. This is a critical time in customer service as service leaders transition from a cost center to a strategic growth engine. Today, the service department is responsible for delivering service that not only solves a problem, but also delivers a 1-to-1 conversational experience that builds customer loyalty. With service connected to a complete CRM, businesses access complete customer insights
Tags : 
    
Salesforce
Published By: BitSight Technologies     Published Date: Jan 27, 2016
During this webinar, BitSight CTO and Co-Founder Stephen Boyer shows you how to use Security Ratings to quickly and accurately assess the security risk an acquisition target (or other third party) brings to your information ecosystem.
Tags : 
cybersecurity, security risk, acquisition target, security ratings, risk-based conversations, security, it management, enterprise applications
    
BitSight Technologies
Published By: IBM     Published Date: Aug 16, 2016
In this executive report, based on cumulative research over the past five years by the IBM Institute for Business Value we will explore how the emergence of digital technology, and the increasing willingness of consumers to use it, has disrupted the retail industry at virtually every level – from shoppers, to megastores, to digital to social media, and more. Further, we will provide recommendations that can enable retailers to position themselves to slice through this disruption and provide seamless, omnichannel customer experiences and conversations that can help build customer loyalty, create value and positively impact the bottom line.
Tags : 
ibm, commerce, retail, customer analytics, ibm institute for business value, digital technology, enterprise applications, business technology
    
IBM
Published By: IBM     Published Date: Oct 28, 2016
In this webinar, you will learn: - How to create a safe environment for honest feedback so it’s an invitation, not an imposition - Best practices for collecting feedback, from unstructured conversations to regular pulse surveys - What to do with the data you’ve collected, and how to use insights to create action plans that result in happier employees and better business performance
Tags : 
ibm, engagement social, employee engagement, kenexa, knowledge management, enterprise applications, human resource technology, business technology
    
IBM
Published By: Genesys     Published Date: Feb 21, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
Tags : 
artificial intelligence, customer experience, automation, genesys
    
Genesys
Published By: Genesys     Published Date: Feb 22, 2018
Bots and automation collide with the power of human touch. Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
Tags : 
artificial intelligence, customer experience, automation, genesys
    
Genesys
Published By: Monotype     Published Date: Feb 15, 2018
Technology is blurring geographic boundaries, bringing cultures together and connecting brands with consumers across the globe. But for brands trying to serve a global customer base, that can pose a real challenge. Fortunately, something as (seemingly) simple as fonts can help. This eBook highlights a few ways type can transform your global brand, as well as a few guidelines to help you get the conversation started.
Tags : 
branding, marketing best practices, branding best practices, customer experience, global brand, monotype, marketing, design
    
Monotype
Published By: Sprinklr     Published Date: Feb 28, 2018
"Retail depends on social. Social depends on you. Learn best practices for building a better retail experience through social. To help kick-start your planning, we've gathered our most popular retail content in ""Social Strategies for Retail."""
Tags : 
social strategies, retail, social media, consumers, digital, social media, social, physical locations
    
Sprinklr
Published By: IBM     Published Date: May 23, 2017
IBM DB2 with BLU Acceleration helps tackle the challenges presented by big data. It delivers analytics at the speed of thought, always-available transactions, future-proof versatility, disaster recovery and streamlined ease-of-use to unlock the value of data.
Tags : 
cloud strategy, database projects, disaster recover, geographic reach, large database, ibm, analytics, management optimization
    
IBM
Published By: IBM     Published Date: Nov 08, 2017
IBM DB2 with BLU Acceleration helps tackle the challenges presented by big data. It delivers analytics at the speed of thought, always-available transactions, future-proof versatility, disaster recovery and streamlined ease-of-use to unlock the value of data.
Tags : 
ibm, cloud, cloud computing, database, ibm db2
    
IBM
Published By: CrowdStrike     Published Date: Aug 01, 2017
Download this white paper to learn:?The detailed anatomy of a fileless intrusion, including the initial compromise, gaining command and control, escalating privileges and establishing persistence?How fileless attacks exploit trusted systems —the types of processes compromised, the specific exploit tactics used to gain a foothold, and more?Why traditional technologies fail to protect against fileless attacks and what you can do to better defend your organization against them
Tags : 
    
CrowdStrike
Published By: CrowdStrike     Published Date: Feb 05, 2018
Learn how cyber threat intelligence (CTI) helps you bolster defenses, hunt down adversaries,investigate incidents and make better security decisions. While once considered a “nice to have”, Cyber Threat Intelligence (CTI) is now widely considered an essential weapon against breaches. A recent study by Enterprise Strategy Group (ESG) found that 72 percent of organizations plan to increase CTI spending — further validation of its important role in your security strategy. Yet, because threat intelligence comes in many shapes and forms, it is often misunderstood. This white paper, “Threat Intelligence, Cybersecurity’s Best Kept Secret,” offers in-depth coverage of CTI, including the different categories of threat intelligence and use cases that demonstrate CTI’s effectiveness in thwarting today’s most dangerous and sophisticated attackers. You’ll also learn how the right CTI can empower better security and executive decisions, while dramatically improving your organization's security pos
Tags : 
    
CrowdStrike
Published By: CyberX     Published Date: Aug 21, 2017
Today, a range of diverse cyber-adversaries — including nation-states, cybercriminals, competitors, hacktivists, and insiders/contractors — pose financial, reputational and regulatory risk to industrial and critical infrastructure organizations. The business impact can include costly production downtime, safety failures, and environmental release of hazardous materials, as well as theft of corporate secrets such as sensitive information about formulas and proprietary manufacturing processes. The challenge is compounded as organizations adopt digitization initiatives and IT/OT convergence to support the business — removing any “air-gaps” that may have existed in the past. To help security and operations teams stay ahead of the latest ICS/SCADA threats, CyberX — the industrial cybersecurity company founded by military cyber experts with nation-state experience securing critical infrastructure — has partnered with SANS to create educational content about emerging ICS threat vectors and
Tags : 
ics, scada, cyberx, cyber security, hacking, randomware
    
CyberX
Published By: Datastax     Published Date: Nov 07, 2017
Regular customer experience solutions just segment and stereotype their customers and perform in a sort of action-reaction, request-response manner, rather than being instantly responsive. Being responsive means adjusting to each additional interaction and observed behavior, and making every action, every click, every scroll, every email, every second spent on your app part of a larger conversation. You need to have the systems in place that can effectively engage a customer in that conversation and not just analyze it with historical data or after the fact.
Tags : 
    
Datastax
Published By: Riversand     Published Date: Oct 30, 2017
MDM can add value to the business in many different ways. It most often does so indirectly, as an enabler for other business and IT initiatives. Some of these areas of potential benefit support shorter-term or tactical efforts at helping the business operate more efficiently — that is, they help to reduce the cost bases to "run the business." Some benefit areas of MDM are related more to helping users "grow the business." That is, they help to increase the revenue and market share within a given business model or framework. Yet other areas of opportunity fall into the "transform the business" arena — for example, allowing customer support representatives to perform inside sales activities enabled by trusted customer and product master data.
Tags : 
    
Riversand
Published By: Cisco and NVIDIA Corporation     Published Date: Oct 28, 2019
Le prestazioni e la distribuzione delle applicazioni sono cambiate. Anche la vostra rete dovrebbe cambiare? Il cloud sta modificando radicalmente le modalità con le quali i reparti IT distribuiscono le applicazioni e gestiscono le loro prestazioni. Oggi più che mai le applicazioni vengono distribuite ad utenti anche distanti, attraversando reti che sono al di fuori del controllo diretto dell’IT. Anziché nei datacenter aziendali, molte applicazioni ora risiedono in ambienti cloud pubblici e ibridi. Esistono persino nuove tipologie di applicazioni costruite su microservizi e container.
Tags : 
    
Cisco and NVIDIA Corporation
Published By: Sage     Published Date: Dec 11, 2019
The new mandate for SaaS controllers—and CFOs As the office of the SaaS company controller becomes ever more strategic—creating higher levels of financial visibility to help drive growth and profitability—the financial organization’s relationship to the controller role must evolve as well. Specifically: Today’s CFO needs to work closely with the controller to ensure that, one, the organization gets the full benefit of the controller’s talents and knowledge and, two, the controller’s office is operating at the highest levels of efficiency and accuracy. Ask your controller the following five questions to initiate a conversation around best practices.
Tags : 
    
Sage
Published By: Group M_IBM Q1'18     Published Date: Jan 23, 2018
IBM DB2 with BLU Acceleration helps tackle the challenges presented by big data. It delivers analytics at the speed of thought, always-available transactions, future-proof versatility, disaster recovery and streamlined ease-of-use to unlock the value of data.
Tags : 
db2. blu accelaration, big data, data analytics, disaster recovery
    
Group M_IBM Q1'18
Published By: IBM     Published Date: Apr 19, 2018
IBM DB2 with BLU Acceleration helps tackle the challenges presented by big data. It delivers analytics at the speed of thought, always-available transactions, future-proof versatility, disaster recovery and streamlined ease-of-use to unlock the value of data.
Tags : 
db2, data migration, ibm, oracle
    
IBM
Published By: IBM     Published Date: May 09, 2018
Does the future of digital trust lie in artificial intelligence (AI)? Join the conversation between Valerie Bradford, product marketing manager at IBM Security, and Andras Cser, vice president and principal analyst serving security and risk professionals at Forrester, to discover how AI is changing the landscape of digital identity. Key takeaways: Understand how AI is helping organizations respond to current changes in the threat landscape. Examine how companies are using AI to establish trust in digital identities. Hear how AI is changing the end-to-end customer journey by improving the digital experience.
Tags : 
digital trust, security, digital identity
    
IBM
Published By: LogMeIn     Published Date: Feb 27, 2018
When Facebook released their bot feature, M, the virtual assistant living inside their Messenger platform, it was billed as the next generation of how people connect and interact with the internet. Since then, over 18,000 companies have created their own branded chatbots with the help of Facebook’s platform. Never ones to miss out on a trend, Microsoft, Google and Apple have all been hard at work developing their own integrated chatbot features. Brands of all shapes and sizes, from American Express to 1800-Flowers to Domino’s Pizza, all have their own chatbots, proving the versatility of the concept. As Microsoft CEO Satya Nadella said at the 2016 Build conference, “As an industry, we are on the cusp of a new frontier that pairs the power of natural human language with advanced machine intelligence.”
Tags : 
    
LogMeIn
Published By: LogMeIn     Published Date: Feb 27, 2018
Customer service organizations are struggling to react to the pace of innovation and the explosion of channels and devices. To get ahead of these challenges, AD&D pros must deeply invest in automation — automated answers, automated conversations, automated agent guidance, and automated end-to-end processes. They must also invest in intelligence to ensure automated technologies evolve and learn from prior interactions over time. Automation and intelligence quell the headcount increases. They will free agents from working on low-value or repetitive tasks, as they will only have to address highly complex customer scenarios or exceptions to standard operations. This also enables them to focus on building connections with customers to garner their satisfaction and loyalty.
Tags : 
customer, service, operations, optimization
    
LogMeIn
Start   Previous    2 3 4 5 6 7 8 9 10 11 12 13 14 15 16    Next    End
Search      

Add Research

Get your company's research in the hands of targeted business professionals.