rsa

Results 326 - 350 of 685Sort Results By: Published Date | Title | Company Name
Published By: Marketo     Published Date: Mar 23, 2015
Not all email is created equal. Customers and prospects have learned to filter out noise, so your email needs to be more trusted, more relevant, and more conversational. Download our new Definitive Guide to Engaging Email, a jam packed 150+ guide, to move beyond basic batch and blast email to a whole new level of engagement.
Tags : 
marketo, email marketing, customer engagement, email marketing metrics
    
Marketo
Published By: Adobe     Published Date: Jun 22, 2017
Download our new guide, Your Most Crucial Conversation, to learn how you can use personalized, real-time offers to give your customers what they need, right when they need it—so you can earn their trust and keep them coming back for more. Read the guide to discover how to: • Break down internal silos and speak consistently to customers • Deliver contextually relevant experiences for upsell, cross-sell, loyalty and retention • Make the transition to real-time personalization
Tags : 
personalization, retention, conversation, cross-sell, customer loyalty
    
Adobe
Published By: Spredfast, Inc.     Published Date: Jun 30, 2014
Sponsorships can be more than a logo placement. In fact, they should be. Don’t just put a sponsor’s logo in your ads (and vice versa). Instead, give interested brands a way to really grab the audience’s attention. Still need proof social is the way to go? We’ll give you 1,700 reasons. That’s the number of banner ads consumers get served every month. On top of that, people are (over) exposed to more than 16,000 commercials annually – and struggle to recall any. It’s not an exaggeration to say consumer attention is fragmented. So how can you ensure the packages you sell create affinity between brands and the consumers they desperately covet? By giving everyone a chance to connect with each other. After all, your audience is probably already talking about your event on Facebook, Twitter and Instagram. Download here to learn more!
Tags : 
spredfast, social media, sponsorship, banner ads, earned media
    
Spredfast, Inc.
Published By: Spredfast, Inc.     Published Date: Jun 30, 2014
We are living in the most revolutionary era in human communication since the invention of the printing press. For the past few years, marketers have ‘woken up’ to consumers who have the power to express their views anytime and anywhere. ‘Social’ is hot, and if nothing else, a response to this awakening. Now, the lines between paid, owned and earned media have been blurred, if not erased. Social media crosses the barrier between the three. It’s fast-paced and chaotic. We partnered with the research firm Sentient Services and surveyed more than 200 consumers about their attitudes, opinions and beliefs about brands and social media integration. The respondents come from all over the country, with all different incomes, lifestyles, and social media habits. Universally, the data supports what we’ve already seen in action: consumers want to engage with brands that integrate social media, and they prefer to do business with social brands. Let's get started!
Tags : 
spredfast, social, social integration, paid media, owned media, earned media, social media
    
Spredfast, Inc.
Published By: Genesys     Published Date: Jun 08, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with Microapps
Tags : 
ai solutions, customer experience
    
Genesys
Published By: 8x8 Inc.     Published Date: Aug 09, 2017
Do you know what happens when a customer connects with your contact center? Not just the way in which he or she is routed to an agent, or the information accessed during the interaction— but what really happens in the conversation that makes the encounter an exceptional one? Do you have any insight into how your agent responded to that individual user, or a way to proactively ensure that other prospects and customers on any channel can have a consistent and positive experience? Are you leveraging all employees in your organization who have a stake in the customer experience, either directly or because their job influences the process? Do you feel confident that you have every metric at your disposal to make the best business decisions? Download now to learn more!
Tags : 
modern customer, contact center, customer engagement, branding
    
8x8 Inc.
Published By: Forcepoint     Published Date: May 14, 2019
Modernizing the Distributed Enterprise Network Your company is only as agile, connected and secure as its networks are. But making changes to your networks can feel risky, since improving security often means harming connectivity and vice versa. Even still, if your networking approach is inconsistent or labor intensive, it’s probably time for a change. Modernizing the Distributed Enterprise Network investigates how Forcepoint NGFW is changing the status quo and enabling digital transformation efforts: Enterprise-grade SD-WAN connectivity. Deploy and operate connections between more than 1,000 sites from a single console Security. Top-rated security that doesn’t impede performance and reliability Ease of Deployment and Operation. Built specifically for true, centralized manageability, even at enterprise scale Future-Proof Agility and Flexibility. Adapts to different environments seamlessly Read Modernizing the Distributed Enterprise Network and take the first step toward true network
Tags : 
    
Forcepoint
Published By: Forcepoint     Published Date: May 14, 2019
Modernizing the Distributed Enterprise Network Your company is only as agile, connected and secure as its networks are. But making changes to your networks can feel risky, since improving security often means harming connectivity and vice versa. Even still, if your networking approach is inconsistent or labor intensive, it’s probably time for a change. Modernizing the Distributed Enterprise Network investigates how Forcepoint NGFW is changing the status quo and enabling digital transformation efforts: Enterprise-grade SD-WAN connectivity. Deploy and operate connections between more than 1,000 sites from a single console Security. Top-rated security that doesn’t impede performance and reliability Ease of Deployment and Operation. Built specifically for true, centralized manageability, even at enterprise scale Future-Proof Agility and Flexibility. Adapts to different environments seamlessly Read Modernizing the Distributed Enterprise Network and take the first step toward true network
Tags : 
    
Forcepoint
Published By: Forcepoint     Published Date: May 14, 2019
Modernizing the Distributed Enterprise Network Your company is only as agile, connected and secure as its networks are. But making changes to your networks can feel risky, since improving security often means harming connectivity and vice versa. Even still, if your networking approach is inconsistent or labor intensive, it’s probably time for a change. Modernizing the Distributed Enterprise Network investigates how Forcepoint NGFW is changing the status quo and enabling digital transformation efforts: Enterprise-grade SD-WAN connectivity. Deploy and operate connections between more than 1,000 sites from a single console Security. Top-rated security that doesn’t impede performance and reliability Ease of Deployment and Operation. Built specifically for true, centralized manageability, even at enterprise scale Future-Proof Agility and Flexibility. Adapts to different environments seamlessly Read Modernizing the Distributed Enterprise Network and take the first step toward true network
Tags : 
    
Forcepoint
Published By: Forcepoint     Published Date: Jun 06, 2019
Your company is only as agile, connected and secure as its networks are. But making changes to your networks can feel risky, since improving security often means harming connectivity and vice versa. Even still, if your networking approach is inconsistent or labor intensive, it’s probably time for a change. Modernizing the Distributed Enterprise Network investigates how Forcepoint NGFW is changing the status quo and enabling digital transformation efforts: Enterprise-grade SD-WAN connectivity. Deploy and operate connections between more than 1,000 sites from a single console Security. Top-rated security that doesn’t impede performance and reliability Ease of Deployment and Operation. Built specifically for true, centralized manageability, even at enterprise scale Future-Proof Agility and Flexibility. Adapts to different environments seamlessly Read Modernizing the Distributed Enterprise Network and take the first step toward true network efficiency.
Tags : 
    
Forcepoint
Published By: Veeam '18     Published Date: May 07, 2019
Wie wir inzwischen alle wissen, müssen unsere Abwehrmechanismen nur bei einer einzigen Phishing-E-Mail versagen, und schon ist unser Tag ruiniert. Nur ein Klick und der Angreifer ist in Ihrem Netzwerk, kann auf Endgeräte zugreifen und diese mit Malware infizieren, kann kritische Server unter seine Kontrolle bringen, Daten stehlen, unsere Bankkonten leerräumen oder dem Unternehmen anderweitig schaden.
Tags : 
    
Veeam '18
Published By: Motorola Solutions     Published Date: Aug 14, 2019
We live in a data-driven world where businesses increasingly expect data to flood through their networks at optimum speeds to do their jobs better, smarter, and faster. Today, 75% of the workplace is said to be the millennial generation(1), and many believe that millennial workers are addicted to the “instant gratification” phenomenon. This is a generation that grew up with texting, instant messaging, social media, and more, all at their service to deliver conversations and information in an instant. As the speed of our data-driven world continues to increase, so are the expectations of workers whose jobs rely on instant data-driven communications.
Tags : 
    
Motorola Solutions
Published By: Uberall     Published Date: Oct 08, 2018
Research shows that today’s in-store purchases tend to begin and end online. Even ready-tobuy consumers research online for nearby stores, go in-store to buy, and often leave a review about their experience. In turn, those reviews influence the purchasing decisions of your future customers. This makes it crucial for businesses to have a voice in those conversations, monitoring and responding to reviews and comments.
Tags : 
customer, store, consumer, business, read-to-buy, local marketing, reputation management
    
Uberall
Published By: Gameffective     Published Date: Feb 26, 2019
We all know that employee engagement is important. Employees that are aligned with their goals, aware of their performance gaps, and motivated to improve, perform better. It’s stating the obvious. The big question is how to get there, and whether technology can help us do this at scale. This is where most digital motivation initiatives hit a wall. A new breed of next generation performance and feedback systems are attempting to do just that: creating and maintaining a continuous personalized conversation between employees and managers with regards to performance, development and goals. In online marketing, personalizing messages and promotional activities has been possible for some time. It is called “Marketing Automation”. Hubspot, one of the pioneers in this field, defines it thus: “software that exists with the goal of automating marketing actions. Many marketing departments have to automate repetitive tasks such as emails, social media, and other website actions. The technology of
Tags : 
    
Gameffective
Published By: Salesforce     Published Date: Mar 13, 2020
Technology — especially easy-to-use cloud software built for business people — is no longer just a concern for the technologist in the IT group. Cloud technology is on the minds of the entire C-suite increasingly looking to transform the customer experience. With instant, personalized service at every step, companies can engage with their customers in a whole new way along the customer journey. This is a critical time in customer service during transition from a cost center to a strategic growth engine. Today, the Service department is responsible for not only solving a problem, but also delivering a 1:1 conversational experience that builds customer loyalty. With service connected to a complete CRM, businesses access complete customer insights across all departments. In this playbook, we’ll evaluate the tradeoffs and advantages of different approaches to investing in software that helps you sell and service customers for a superior customer journey that scales.
Tags : 
    
Salesforce
Published By: ttec     Published Date: Jul 24, 2019
Omnichannel is one of those words everyone uses, but few use correctly. It’s not another word for multichannel. It’s a different state of existence. In our experience, multichannel is the ability to interact with customers across many different channels, but not necessarily in a cohesive fashion. As new channels become available, they are “bolted on” to existing customer experience infrastructure such as CRM or customer support systems. Too frequently, the management of these channels becomes siloed (web versus in-store sales, for example). The effect of this from the customer experience standpoint can be disjointed and jarring. For example, the resolution of an issue following a customer conversation with an associate in the contact center may not be reflected when the customer goes online or into a store. Yet the ability to offer multichannel service experience is table stakes for today’s business. If you’re not available in the channels where customers want you to be, you cease to b
Tags : 
    
ttec
Published By: ttec     Published Date: Jul 24, 2019
One of the most significant areas of opportunity for contact center leaders to cut costs is to leverage customer service bots to deflect calls. But today’s consumers have little patience for conversational bots that can’t understand what they’re saying or don’t know how to provide an accurate answer.
Tags : 
    
ttec
Published By: ttec     Published Date: Oct 16, 2019
Omnichannel, in its most complete definition, means taking into account individual customer needs and perspectives to create seamless customer experience within and across multiple channels. The customer is in control, which creates amazing customer experiences and reduces friction for users and the business. With a true omnichannel experience, each conversation is a continuation from the last and customers don’t have to reiterate their problems multiple times to multiple people. It provides better insights into a customer’s next action, and it enables more personalized product recommendations and proactive outreach. Through technology and analytics, brands can improve their operational efficiency, optimize their channel mix, and take advantage of lower-cost channels, all while enabling a better experience for their customers.
Tags : 
    
ttec
Published By: Epson Robotics Media     Published Date: Feb 09, 2018
Per realizzare il lavoro, Digital Elektronik ha acquistato quattro robot Epson, che hanno completato l'attività in pochi mesi. Da allora Digital Elektronik ha impiegato i robot in nuove applicazioni, alcune simili e altre molto diverse, dimostrando così alcuni dei maggiori vantaggi offerti dai robot Epson: la versatilità e la possibilità di essere riutilizzati. Volker Spanier, responsabile Factory Automation di Epson Germany, spiega: "Credo sia un ottimo esempio di come i robot Epson possono migliorare l'efficienza della linea di produzione e completare attività impossibili a mano. È bellissimo vedere i nostri robot che partecipano alla costruzione di un edificio così straordinario, che resisterà alla prova del tempo".
Tags : 
robot, epson, realizzano, orologi, ogni, misura
    
Epson Robotics Media
Published By: Aprimo     Published Date: Apr 09, 2012
The key best practices for next best action in CRM are to align it with key business imperatives; deliver it through priority customer-interaction channels; inform targeted offers with trustworthy customer data; drive it from advanced analytics and rules; and use it to shape multichannel conversations with customers.
Tags : 
aprimo, marketing, customer relations, crm, customer satisfaction, customer data, marketing strategy
    
Aprimo
Published By: Aprimo     Published Date: May 01, 2012
The key best practices for next best action in CRM are to align it with key business imperatives; deliver it through priority customer-interaction channels; inform targeted offers with trustworthy customer data; drive it from advanced analytics and rules; and use it to shape multichannel conversations with customers.
Tags : 
aprimo, marketing, customer relations, crm, customer satisfaction, customer data, marketing strategy
    
Aprimo
Published By: Adaptive Growth     Published Date: Mar 12, 2008
It is a truism that in any complex activity, the critical, defining decisions should be made as early in the process as possible.  In ERP implementation projects this principle is routinely undermined by the nearly universal practice of separating acquisition and implementation activities into separate projects, performed by separate teams operating under separate control.
Tags : 
erp, adaptive growth, project management, enterprise applications, enterprise resource planning, adaptivegrowth
    
Adaptive Growth
Published By: Entrust Datacard     Published Date: Jul 30, 2008
Experts agree that username/password authentication does not provide enough protection against unauthorized access. CIOs are challenged to increase authentication security while preserving operational and budget efficiency.
Tags : 
layered security, versatile authentication, mutual authentication, enterprise authentication, entrust identityguard, entrust, identity management, iam
    
Entrust Datacard
Published By: Entrust Datacard     Published Date: May 15, 2014
To bolster consumer trust in the foundation of ecommerce before it was irreparably damaged, several CAs and browser vendors came together to establish a higher security approach based on common standards: Extended Validation SSL certificates. EV SSL is universally supported by all desktop browsers and provides an EV trust indication. All mobile browsers support EV SSL and some provide an EV indication. Extended Validation SSL certificates have the highest impact on consumers, reassuring them that the site they are visiting is legitimate through visual cues in un-modifiable parts of the browser interface “chrome.” For example, the latest versions of Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Opera and Apple Safari display the corporate name with a green background for sites protected by an Extended Validation SSL certificate.
Tags : 
entrust, ssl, ecommerce, extended validation, chrome, mobile browsers, networking, it management
    
Entrust Datacard
Published By: Entrust Datacard     Published Date: Jan 16, 2015
If your company relies on passwords to prevent unauthorized computer access, or low-tech memory cards (e.g., swipe cards) for facility access, you have security on par with the average 1980s car. Smart credentials — embedded in plastic smartcards, USB tokens or mobile devices — offer companies advanced and versatile user authentication features. This white paper discusses the advantages of using smart credentials for multifunction access; describes the hardware and software components used in a smart credential environment; and provides questions to ask when searching for a smart credential solution provider.
Tags : 
entrust, security, certificate, b2b, application, browser, applications, saas
    
Entrust Datacard
Start   Previous    7 8 9 10 11 12 13 14 15 16 17 18 19 20 21    Next    End
Search      

Add Research

Get your company's research in the hands of targeted business professionals.