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Published By: City Pantry     Published Date: Jun 18, 2020
Here at City Pantry, we have long been advocates of the phrase 'teams that eat together, work better'. The simple tradition of sitting and eating with friends and colleagues satisfies our hunger for camaraderie, makes us healthier and happier, and at work, creates more satisfied employees, resulting in more productive, loyal and creative teams. Download our study into Social Eating Benefits, and how they can Improve Employee Satisfaction, Productivity & Profits.
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City Pantry
Published By: Lenovo - APAC     Published Date: May 22, 2020
Successful digital transformation means modernizing your IT infrastructure to enable greater insights into business operations, customer behavior, and market trends. Smarter digital transformation means doing it in a way that prepares you for whatever comes next. Your storage is the foundation for future-proofing your organization — one that your customer experience, employee satisfaction, success, and reputation all depend on. It determines the speed at which your business can operate, respond, and innovate today, as well as how you can change and grow tomorrow. So, how can you build a foundation that enables you to get ahead, and stay ahead, in a highly competitive market? You need to prepare for the future — and that begins by looking at the trends shaping it.
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Lenovo - APAC
Published By: Automation Anywhere APAC     Published Date: May 08, 2020
The rapidly increasing demand for processing data from business documents and emails is driving organizations to implement AI-driven, Intelligent Document Processing (IDP) solutions to deliver cost savings, increased workforce productivity and improved customer experiences. In Everest Group’s new global market report Intelligent Document Processing (IDP) -Technology Vendor Landscape with Products PEAK Matrix? Assessment 2020, you’ll find: • IDP competitive landscape and PEAK Matrix? Assessment • Why Automation Anywhere is the only vendor recognized as both IDP technology Leader and Star Performer • IDP technology trends and near-term predictions, and what they mean for enterprises Explore the IDP technology and vendor landscape and discover why Automation Anywhere achieved the highest overall customer satisfaction score in Everest Group’s 2020 PEAK Matrix? report for Intelligent Document Processing technology.
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Automation Anywhere APAC
Published By: Verint     Published Date: Jun 15, 2020
Las grabaciones de las conversaciones son una mina de oro de información sobre la satisfacción y la pérdida de clientes, la información sobre la competencia, los problemas de servicio, el rendimiento de los agentes y la eficacia de las campañas. Speech Analytics de Verint Systems puede aflorar información información esencial del cliente. Descubra más en su eBook,
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Verint
Published By: Pure Storage     Published Date: Jun 23, 2020
Businesses are turning to data and the power of advanced analytics to redefine their industries and unlock countless new opportunities. Organizations are looking to leverage as much data as possible, regardless of size, type, or the rate at which it changes to become data-centric through self-service empowerment. Read this research paper by ESG, to understand how data driven analytics investments have helped organizations truly transform and present viable means to grow the business and enhance bottom line. This paper will highlight five different areas where increased analytics investment and maturity positively impacted the business including: - operational efficiency - product delivery/time to market - business revenue growth - customer satisfaction, and customer retention
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Pure Storage
Published By: Elkay     Published Date: Apr 14, 2020
xxx
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Elkay
Published By: Virtela Communications, Inc.     Published Date: Oct 12, 2011
Find out how companies have deployed remote access SSL VPNs to increase remote user satisfaction, improve accessibility to corporate resources, support business continuity planning, and reduce overall implementation and ongoing management costs. The white paper also covers how cloud-based SSL VPN services address high availability requirements, support unforeseen spikes in activity and optimize network performance. Lastly, learn how a single SSL VPN platform can support all your mobile access, telecommuting and partner extranet requirements to improve your ROI.
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virtela, healthcare, remote user satisfaction, roi
    
Virtela Communications, Inc.
Published By: Velaro     Published Date: May 06, 2014
Did you know that those who respond to a proactive online chat invitation are 6 times more likely to buy than the average website visitor? Download this paper for practical advice on using proactive chat to increase sales online sales and customer satisfaction.
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live chat, live chat software, proactive live chat, online sales conversions, ecommerce, online customer experience, customer support productivity, online sales
    
Velaro
Published By: Quantum Metric     Published Date: Jun 30, 2020
During any given day, the team found that 10-20% of those customers were attempting to use a coupon code and then abandoning their carts as the codes turned out to be invalid or expired. Additionally, Quantum Metric enabled visibility into an aggregated view of the products that were in the carts of this segment of customer
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Quantum Metric
Published By: ASG Software Solutions     Published Date: Apr 02, 2008
Business Service Management (BSM) is of growing importance in the IT world. By managing IT systems according to the business services they support - like order entry, online sales, shipping, or customer service - IT is able to deliver on real business goals like providing competitive advantage, improving customer satisfaction, driving revenue growth, and increasing shareholder value.
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asg, cmdb, bsm, itil, bsm, bsp, metacmdb, configuration management
    
ASG Software Solutions
Published By: Mcorp Consulting     Published Date: May 12, 2009
Learn how a deep understanding of touchpoints - and the ways they drive customers closer to you (or farther away) - can improve acquisition, retention and loyalty, create better customer experiences, strengthen relationships and boost your bottom line. (Plus 5 steps for leveraging touchpoints to profit from better customer relationships.)
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mcorp, customer experience, relationship lifecycle, loyalty, retention, bottom line, touchpoint marketing, touchpoint mapping
    
Mcorp Consulting
Published By: Mcorp Consulting     Published Date: Feb 17, 2010
See how the landscape of customer experience is being altered forever, as touchpoints continue to drive shifts in distribution, feedback and marketing channel control. In this whitepaper, you'll learn how making your touchpoints stronger, faster and smarter today will mean increased profits and stronger market positions tomorrow. (Plus 7 specific steps any company can take to improve customer experience today.)
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mcorp, customer experience, relationship lifecycle, loyalty, retention, bottom line, touchpoint marketing, touchpoint mapping
    
Mcorp Consulting
Published By: SuccessFactors     Published Date: Jun 21, 2012
Discover how you can leverage talent management processes to drive business execution.
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human resources, talent management, business execution
    
SuccessFactors
Published By: SuccessFactors     Published Date: Jun 25, 2012
It is the Leaders challenge to create the circumstances that stimulate improved performance and execution from the people within their organization. The key question for business leaders is not "why" high performance but rather "how"?
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performance, productivity, human capital
    
SuccessFactors
Published By: SuccessFactors     Published Date: Jun 25, 2012
In this paper, we analyze the implications and costs of purchasing and implementing cloud-based software (SaaS) vs. traditional on-premise software. Get your copy now, compliments of SuccessFactors.
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successfactors, saas, on-premise software, business technology
    
SuccessFactors
Published By: SuccessFactors     Published Date: Jun 25, 2012
The importance of nurturing a talented workforce cannot be understated. It enables your organization to perform effectively today, while also preparing you for future growth. But in reality, how many are companies actually nurturing their employees?
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competency, training, recruiting, performance
    
SuccessFactors
Published By: SuccessFactors     Published Date: Jun 25, 2012
Managing in this uncertain economy can be incredibly challenging. If your business is experiencing decreasing revenues, shrinking budgets and increasing uncertainty. you cannot afford to focus on talent. Right? Actually, wrong.
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successfactors, talent management, performance, talent
    
SuccessFactors
Published By: SuccessFactors     Published Date: Jun 25, 2012
With aging workforces and a shortage of critical talent being among the biggest challenges facing today's businesses, strategic workforce planning has become one of of HR's most important responsibilities.
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successfactors, workforce, talent management
    
SuccessFactors
Published By: SuccessFactors     Published Date: Aug 29, 2012
Compensation managers know that, although budgets are tight, top performers still insist on being rewarded. This complimentary SuccessFactors white paper shows how you can create a strong compensation program. Download it today.
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successfactors, sap, best practices, compensation managers, top performers, talent management strategy, reward management program, rewards program
    
SuccessFactors
Published By: SuccessFactors     Published Date: Aug 29, 2012
With the many ways that exist to reach job applicants, why is finding great candidates so difficult? This complimentary SuccessFactors white paper discusses six ways to connect with high-quality candidates. Download the white paper today.
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successfactors, sap, best practices, recruiting manager, talent powerhouse, candidate search, applicant search, high-quality candidates
    
SuccessFactors
Published By: SuccessFactors     Published Date: Aug 29, 2012
How important is compensation management in motivating your workforce? It is one of the top five job-satisfaction factors. Learn how to reward employees and yet hold steady on payroll costs in this complimentary SuccessFactors white paper.
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successfactors, sap, reward employees, pay, performance, productivity, compensation, compensation strategy
    
SuccessFactors
Published By: Comcast Business     Published Date: Feb 07, 2020
Traditionally, organizations have focused primarily on the tangible aspects of products and services—building products, designing services, advertising and marketing them, and then waiting for the sales to roll in. That perspective of the customer journey from the era of industrialization is fading into antiquity as customers turn from buying a product or a service, to purchasing experiences. Customers want an experience that matches their needs and expectations. The result is that organizations that can shift from selling a product to providing an experience are reaping important rewards such as improved customer satisfaction, longer customer relationships, increased revenue, and more.
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Comcast Business
Published By: Spectrum Enterprise     Published Date: Feb 27, 2018
H&S Ventures provides management services for the Anaheim Ducks hockey team and its home-ice venue—the Honda Center. This popular indoor arena hosts scores of events and concerts, and H&S oversees everything from ticket sales to marketing and finance. H&S’s performance is measured by attendance, big-name bookings and how much fans spend on merchandise and concessions. Digital innovation plays a crucial role in creating a thrilling live experience that raises fans’ satisfaction and their average “spend.”
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enterprise, digital, connection, revenues, marketing, tactics, technology
    
Spectrum Enterprise
Published By: Dell APAC     Published Date: May 29, 2019
Digital transformation (DX) is reaching a macroeconomic scale. DX business objectives are balanced between tactical and strategic objectives and range from improvement in operational efficiencies and customer satisfaction to increasing existing product revenue to improving profit margins to launching new digital revenue streams. Successful DX relies on utilizing data for services as well as converting data into actionable insights. This reliance on data is contributing to a new digital era. 3rd Platform (cloud, social, mobile, and Big Data) computing is the underpinning of DX worldwide. It enables collection of a vast breadth of data sets and delivers the agility and efficiency needed to accelerate DX
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Dell APAC
Published By: Dell APAC     Published Date: May 30, 2019
Digital transformation (DX) is reaching a macroeconomic scale. DX business objectives are balanced between tactical and strategic objectives and range from improvement in operational efficiencies and customer satisfaction to increasing existing product revenue to improving profit margins to launching new digital revenue streams. Successful DX relies on utilizing data for services as well as converting data into actionable insights. This reliance on data is contributing to a new digital era. 3rd Platform (cloud, social, mobile, and Big Data) computing is the underpinning of DX worldwide. It enables collection of a vast breadth of data sets and delivers the agility and efficiency needed to accelerate DX
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Dell APAC
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