the digital experience

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Published By: Dell APAC - EMC     Published Date: May 19, 2020
In the digital era, a skilled and effective workforce is essential and the technology to support them is equally vital. It’s the task of technology decision makers to provide every worker with an ecosystem of hardware, software and additional equipment that maximizes each worker’s ability to contribute to the organization. In the search to uncover the facts about worker experience across a broad range of global regions and industries, a survey commissioned by Dell points the way to greater worker effectiveness and organizational competitiveness. The survey found that motivation and engagement are keys to optimizing the performance of every workforce member. And motivation and engagement, in turn, are fueled by technology that meets user needs for power, durability and convenience.
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Dell APAC - EMC
Published By: DELL IS Cloud     Published Date: May 26, 2020
Organizations realize the time is now to move to a new deployment model. Digital transformation and proliferation of devices have put IT departments in the spotlight: They must move away from being linear, traditional controllers and evolve into modern transformers that are agile, flexible, and employee centric. PC-as-a-service (PCaaS) has emerged as the go-to model for IT because of the level of automation, efficiency, and employee empowerment it offers. None of this can be accomplished without a competent business partner that underpins the new customized, deployment model. In February 2019, Dell commissioned Forrester Consulting to evaluate employee experience and enterprise computing. Forrester conducted an online survey with 1,186 IT leaders across the globe to understand current PC lifecycle management deployment models.
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DELL IS Cloud
Published By: DELL IS Cloud     Published Date: May 27, 2020
Enterprises are actively modernizing their IT infrastructure to support digital transformation initiativesand drive greater operational efficiencies. ESG research demonstrates that organizations are taking advantage of public cloud services(IaaS & SaaS)andupgrading their on-premisesinfrastructureto create robust hybrid clouds.1Based on experiences with public cloud vendors, many of these organizations are now looking to have an option to shift to a consumption-based or as-a-service-based delivery modelfortheir own data centers, as well as their edgeand endpoint environments(see Figure 1). This transitionwill enableorganizations to drive innovative new technologies into the company despiteconstrained IT budgets by leveraging vendors’expertise and services whilealigningcosts tobusiness growth.
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DELL IS Cloud
Published By: Dell EMC     Published Date: Jun 08, 2020
65% of European CEOs are under significant pressure to deliver on their digital transformation (DX) strategies. Creating a digital platform with an intelligent core is key to success. The digital platform is defined as an integrated, enterprisewide technology architecture that enables the seamless flow of data across every single business application, system and application. It is intelligent, agile, trusted and orchestrated, and enables great customer and employee experience.
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Dell EMC
Published By: Genesys APAC     Published Date: Jun 14, 2020
The BPO industry has seen two decades of impressive growth and the Asia-Pacific region has been a big benefactor of this trend. Covid-19 has accelerated the digital challenge for this industry. Service providers need to transform with a sense of urgency as they seek to address the changes in business model and rapidly evolving customer needs. BPOs are aiming to drive tighter integration with end to end organisation business processes as they work towards delivering on outcome-based business models. There is also growing realisation of the importance of enhancing the employee experience to deliver great customer experiences. In this report, we take a closer look at: Growth drivers for the coming decade Technologies that are powering the business transformation The growing importance of employee engagement 4 step roadmap to a successful transformation agenda Best practices in building winning strategies
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Genesys APAC
Published By: Limelight Network     Published Date: Jun 18, 2020
Can your business aff ord to lose $9,000 per minute? According to the Ponemon Institute $9,000 is the average cost of an unplanned outage1 . In some cases the costs are much higher2. The catalogue of cloud outages over recent years is well publicized and reads like a “who’s who” of the technology industry – Amazon3, Google4, Apple5, Microsoft6 – to name a few. No one is immune it would seem. But when it comes to delivering digital content, downtime isn’t the only concern. Today a poor user experience can be just as damaging as an outage. According to Limelight research, 78% of people will stop watching an online video after it buff ers three times7 , and the majority of people will not wait more than 5 seconds for a website to load8.
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Limelight Network
Published By: Healthgrades     Published Date: May 12, 2020
When reviewing (and revising) your organization’s overarching strategic plan, it's essential to track consumers' interactions across touchpoints. Download this eBook to evaluate whether these seven imperatives sound familiar. First up: can you compete for consumer attention and market share by delivering personalized digital experiences?
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Healthgrades
Published By: Blend     Published Date: May 18, 2020
New ways of working call for new ways of thinking. With lending undergoing continuous evolution, we’ve reexamined what it means to be successful. In this ebook, we lay out a path forward for the new era of digital lending — the kind of transformation that will invigorate your employees and equip you with the tools you need to deliver an experience consumers crave.
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Blend
Published By: Adobe     Published Date: Jun 16, 2020
Business-to-business buyers’ journeys can be complex, demanding digital strategies similar to business-to-consumer approaches in order to help sales organizations execute in the digital era. Customers will no longer accept a friction-filled customer journey fraught with tedious and inefficient manual processes. Every day customers and salespeople embark on redundant data entry, spanning everything from quotes and proposals to contracts and terms and conditions. The pressure to deliver differentiated customer experiences is essential as many organizations face significant disruption, such as the shift to subscription models and the ensuing focus on longer-term customer relationships. Download this ebook to learn more.
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Adobe
Published By: Adobe     Published Date: Jun 16, 2020
Adobe and Microsoft provide organizations with enhanced productivity by enabling the robust functionality of Adobe Document Cloud from within Microsoft 365 applications. Document Cloud enhances an organization’s digitization journey by helping to transform paper assets and manual processes into end-to-end digital experiences. Forrester Consulting conducted two Total Economic ImpactTM (TEI) studies on Document Cloud solutions, Adobe Sign and Adobe Acrobat DC, to provide a framework for the potential financial impact of a Document Cloud investment. Forrester interviewed several current Adobe clients, including many using Adobe solutions with Microsoft 365, to better understand the outcomes of their use of Adobe Document Cloud solutions. Quantified benefits. The following risk-adjusted quantified benefits are representative of those experienced by the companies interviewed.
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Adobe
Published By: Comcast Business     Published Date: Feb 07, 2020
Financial services companies face multiple challenges that are driving the need for digital transformation (DX). For instance, online banks now represent a potentially powerful new competitor for traditional financial services companies. Also, the proliferation of mobile applications, spurred by the demands of new consumers with radically different views of how banking should be done, have added substantial complexity to how financial services are provided. This white paper explores the evolution of financial services offerings, the evolving demands of customers who expect frictionless experiences and the new requirements shaping how network infrastructure must evolve to meet these new demands.
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Comcast Business
Published By: Comcast Business     Published Date: Feb 07, 2020
Customer experience (CX) has overtaken process efficiencies and automation as the top digital priority, according to IDG’s second annual digital business survey. And customer experience technology is a high priority across industries from retail to agriculture to manufacturing. As CX becomes central to DX strategies, the onus is on IT to become more strategically engaged in areas that traditionally have been the purview of front-office functions, such as customer service, marketing, operations, and product devel­opment. Although business and functional leaders may agree with IT on the goal, there may be misalignment on priorities, resources, and the best way forward.
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Comcast Business
Published By: Comcast Business     Published Date: Feb 07, 2020
Technology adoption in the hospitality sector has shown a marked increase in the last few years, with more hotels and other hospitality organizations embracing services and technologies to provide high-quality guest experiences. And as competition continues to grow, hotels are becoming more innovative in the way they use technology to improve the customer experience end to end, from reservation to check-out. Mobility, connectivity and data all are driving digital disruption in the hospitality sector, as guests increasingly crave a high-quality, personalized experience.
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Comcast Business
Published By: Comcast Business     Published Date: Feb 07, 2020
Discover what a completely connected hotel looks like—from the front desk, to the guest room, to back-end operations in this education infographic of technology in action in a well-connected property.
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Comcast Business
Published By: Dell APAC     Published Date: Nov 20, 2019
Organizations realize the time is now to move to a new deployment model. Digital transformation and proliferation of devices have put IT departments in the spotlight: They must move away from being linear, traditional controllers and evolve into modern transformers that are agile, flexible, and employee centric. PC-as-a-service (PCaaS) has emerged as the go-to model for IT because of the level of automation, efficiency, and employee empowerment it offers. None of this can be accomplished without a competent business partner that underpins the new customized, deployment model. In February 2019, Dell commissioned Forrester Consulting to evaluate employee experience and enterprise computing. Forrester conducted an online survey with 1,186 IT leaders across the globe to understand current PC lifecycle management deployment models.
Tags : 
    
Dell APAC
Published By: Spectrum Enterprise     Published Date: Feb 27, 2018
H&S Ventures provides management services for the Anaheim Ducks hockey team and its home-ice venue—the Honda Center. This popular indoor arena hosts scores of events and concerts, and H&S oversees everything from ticket sales to marketing and finance. H&S’s performance is measured by attendance, big-name bookings and how much fans spend on merchandise and concessions. Digital innovation plays a crucial role in creating a thrilling live experience that raises fans’ satisfaction and their average “spend.”
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enterprise, digital, connection, revenues, marketing, tactics, technology
    
Spectrum Enterprise
Published By: Dell APAC     Published Date: May 16, 2019
To compete in the digital era, organizations require a skilled and highly productive workforce, empowered by the right technology. Technology decision makers must match highly functional technology to the needs of every worker, enabling each person to have an experience that is productive and fulfilling, while taking organizational competitiveness to the next level. It’s a straightforward mandate, but is not always easy for technology decision makers to achieve.
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Dell APAC
Published By: Dell APAC     Published Date: May 25, 2019
To compete in the digital era, organizations require a skilled and highly productive workforce, empowered by the right technology. Technology decision makers must match highly functional technology to the needs of every worker, enabling each person to have an experience that is productive and fulfilling, while taking organizational competitiveness to the next level. It’s a straightforward mandate, but is not always easy for technology decision makers to achieve.
Tags : 
    
Dell APAC
Published By: Dell APAC     Published Date: May 25, 2019
To compete in the digital era, organizations require a skilled and highly productive workforce, empowered by the right technology. Technology decision makers must match highly functional technology to the needs of every worker, enabling each person to have an experience that is productive and fulfilling, while taking organizational competitiveness to the next level. It’s a straightforward mandate, but is not always easy for technology decision makers to achieve.
Tags : 
    
Dell APAC
Published By: Dell APAC     Published Date: May 25, 2019
To compete in the digital era, organizations require a skilled and highly productive workforce, empowered by the right technology. Technology decision makers must match highly functional technology to the needs of every worker, enabling each person to have an experience that is productive and fulfilling, while taking organizational competitiveness to the next level. It’s a straightforward mandate, but is not always easy for technology decision makers to achieve.
Tags : 
    
Dell APAC
Published By: Dell APAC     Published Date: May 25, 2019
To compete in the digital era, organizations require a skilled and highly productive workforce, empowered by the right technology. Technology decision makers must match highly functional technology to the needs of every worker, enabling each person to have an experience that is productive and fulfilling, while taking organizational competitiveness to the next level. It’s a straightforward mandate, but is not always easy for technology decision makers to achieve.
Tags : 
    
Dell APAC
Published By: Dell APAC     Published Date: May 25, 2019
To compete in the digital era, organizations require a skilled and highly productive workforce, empowered by the right technology. Technology decision makers must match highly functional technology to the needs of every worker, enabling each person to have an experience that is productive and fulfilling, while taking organizational competitiveness to the next level. It’s a straightforward mandate, but is not always easy for technology decision makers to achieve.
Tags : 
    
Dell APAC
Published By: Cisco     Published Date: May 24, 2019
Your network is the foundation to build digital capabilities. Deliver wired, wireless and SD-WAN connectivity with full network intelligence that leads to immersive user experience, simplified operations, and fastest breach detection. Cisco’s next-generation Secure Network solutions are designed for business of all sizes.
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Cisco
Published By: Cisco     Published Date: Dec 11, 2018
The Cisco SD-WAN solution is a cloud-delivered overlay WAN architecture that enables digital and cloud transformation at enterprises. It significantly reduces WAN costs and time to deploy new services, and, builds a robust security architecture crucial for hybrid networks. Enterprises today face major user experience problems for SaaS applications on account of networking problems. The centralized Internet exit architecture is inefficient and results in poor SaaS performance. And branch sites are running out of capacity to handle Internet traffic which is a concern because more than 50% of branch traffic is destined to the cloud. More importantly there are many dynamic changes in Internet gateways and the SaaS hosting servers that lead to unpredictability in performance. The Cisco SD-WAN solution solves these problems by creating multiple Internet exit points, adding high bandwidth at branch locations, and dynamically steering around problems in real-time, resulting is an optimal SaaS
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Cisco
Published By: Spectrum Enterprise     Published Date: Mar 01, 2019
H&S Ventures provides management services for the Anaheim Ducks hockey team and its home-ice venue—the Honda Center. This popular indoor arena hosts scores of events and concerts, and H&S oversees everything from ticket sales to marketing and finance. H&S’s performance is measured by attendance, big-name bookings and how much fans spend on merchandise and concessions. Digital innovation plays a crucial role in creating a thrilling live experience that raises fans’ satisfaction and their average “spend.”
Tags : 
    
Spectrum Enterprise
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