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Published By: Vendor Guru     Published Date: Dec 21, 2007
In a 2006 survey conducted by CRMGuru, 50% of the respondents indicate that they base their satisfaction with a company on the sum of "interactions with a brand's products, services, and people." How does your company measure up? You have an excellent product, your customer service department is highly responsive, and your personnel have received extensive training.
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customer satisfaction, customer retention, crm, crm solution, customer relationship, customer service, vendorguru, vendor guru, quinstreet, retention, smb, small business, soho, small business crm, vendor guru custom question campaign
    
Vendor Guru
Published By: Entrust Datacard     Published Date: Jan 16, 2015
Upon issuance, all SSL digital certificates have a finite lifespan and are no longer recognized as valid upon expiration. Certificates may have varying periods of validity and are often set to expire anywhere between one and five years based on company policy and/or cost considerations. This guide — intended for IT and security professionals — outlines the key elements of a certificate lifecycle management process and how to provide adequate tools and training to implement this process.
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entrust, ssl, certificates, security, professionals, management, lifecycle, certificate, issues, holes, verification, applications, domains, audit, scan, systems, policies, monitor, inventory, business technology
    
Entrust Datacard
Published By: VMware     Published Date: Feb 26, 2009
The primary goal of this guide is not simply to provide a checklist of tasks, but to help you develop an understanding of the disaster recovery (DR) planning process and the principles that underlie it. Before getting into the details, let’s consider first just what this guide will do for you and equally importantly, what it will not do. What this guide will do is to lay out a framework for DR planning that keeps things conceptually simple and helps you know what steps must be carried out and why, without a lot of jargon or unnecessary formality.
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ca xosoft, vmware, disaster recovery, business impact analysis, bia, outside-in analysis, inside-out analysis, contingency planning guide, planning, plan maintenance, system information form, sif, cost to recover, disaster planning, crm application, mission critical data, preventative measures, scale of disaster, scope of disaster, recovery team
    
VMware
Published By: Cornerstone OnDemand     Published Date: Dec 10, 2014
Everyone loves a good spreadsheet. But if you have more than a few hundred employees, tracking performance, training, and succession with them is the stuff of nightmares. Spreadsheets and paper-based processes can’t give you deep, real-time insight into how your employees are performing or how to make them—and your company—more successful. But a talent management system can.
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cornerstone ondemand, employee engagement, leadership, development strategy, employees, high performing, operational leadership, business success
    
Cornerstone OnDemand
Published By: Aternity     Published Date: Sep 29, 2011
Published by Aternity, the paper includes 8 real-world cases detailing how Aternity empowers SAP customers with a user-centric approach to proactive IT management.
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aternity, sap, application performance, it management, training, real-time
    
Aternity
Published By: LogMeIn     Published Date: Oct 10, 2014
This white paper provides its research results which aims to find out how well companies are doing in terms of creating sales leaders.
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sales training, virtual sales training, virtual collaboration, logmein, sales management
    
LogMeIn
Published By: Skillsoft     Published Date: Mar 06, 2014
Compliance training is a necessity to reduce the liability and legal risks businesses face on a daily basis.
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risk management, compliance, code of conduct, governance, risk assessment, safety, training, risk prevention, skillsoft, human resources, corporate counsel
    
Skillsoft
Published By: Skillsoft     Published Date: Oct 03, 2014
To compete in today’s global marketplace, employees at every level of your organization need to understand the risks associated with a broad spectrum of compliance issues and feel empowered to make the right decisions — even when no one is watching. Sixty-two percent of organizations cite risk management and assessment as a top-three concern when asked about elements of success. Many companies struggle to meet this challenge, but an effective compliance training program can foster a culture of workplace best-practices from the boardroom all the way to the shop floor. Here are 10 questions that you may find useful to consider when planning or reviewing your code of conduct program.
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skillsoft, compliance, conduct program, compliance training program, workplace culture, risk
    
Skillsoft
Published By: Skillsoft     Published Date: Oct 03, 2014
With the recent increase in enforcement of the Foreign Corrupt Practices Act (FCPA) and the tightening of anti-corruption legislation in Europe and other regions, knowledge of bribery rules and regulations has never been more critical. In the US alone, the total fines for FCPA violations levied by the Department of Justice (DOJ) and Securities and Exchange Commission (SEC) in 2013 exceeded $720 million1. Fortunately, effective training and internal communication have been identified as strategies to mitigate your compliance risk. Here are five things you need to know about anti-bribery enforcement trends.
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skillsoft, foreign corrupt practices act, fcpa, department of justice, doj, securities and exchange, anti-bribery, enforcement trends, anti-corruption
    
Skillsoft
Published By: Skillsoft     Published Date: Jan 12, 2015
Keeping your employees safe and preventing accidents is essential for your company’s business and operating plans. Having a comprehensive workplace safety program can help your organization stay on-track. Skillsoft Global Compliance Solutions has compiled this resource guide that outlines essential areas you may be overlooking in constructing your program, as well as details on how considering these can assist in yielding the highest impact possible.
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workplace safety, training, osha, safety, health, environmental health and safety, compliance, hazards, safety intervention, accident prevention
    
Skillsoft
Published By: Mindflash     Published Date: Apr 08, 2013
Your company can save thousands of dollars and improve training quality by moving courses online. Learn how with this expert guide.
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online training, employee training, reduce costs
    
Mindflash
Published By: Mindflash     Published Date: Apr 08, 2013
Keep costs down by training online while also maintaining an in-person training program.
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blended learning, employee training, online training
    
Mindflash
Published By: Mindflash     Published Date: Apr 08, 2013
Use our free calculator to measure in dollars the impact of training employees online.
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online training, roi, roi calculator, reduce training costs
    
Mindflash
Published By: Mindflash     Published Date: Apr 08, 2013
Download this guide for a detailed case study showing how one company reduced training costs by 80% after implementing online training!
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case study, reduce costs, elearning, online learning, lms, employee training
    
Mindflash
Published By: Paycor     Published Date: Jun 05, 2014
Many healthcare organizations struggle with staffing, tracking certifications, managing turnover and other HR issues. How can you manage it all? This two-page article outlines three top challenges and possible solutions. Reading it will provide you valuable insight into addressing training and certification challenges, approaching staffing shortages and high turnover rates, managing payroll and time-tracking issues, and help your organization focus on providing the best patient care.
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healthcare, management, human resources, payroll, retention, turnover
    
Paycor
Published By: Rosetta Stone     Published Date: Apr 03, 2018
For many companies, language barriers increase as business globalization becomes the norm rather than the exception. Perhaps a call center agent cannot handle customer contact in an unfamiliar language. Or a manager travels to a face-toface meeting only to sit across a conference table from clients wanting to speak in their own native language. Even within your organization, teams across global geographies must collaborate to achieve collective goals, but language barriers often stand in their way. Meanwhile, HR leaders are tasked with recruiting and retaining top talent and L&D managers must align programs with business goals. Each of these scenarios and areas of responsibility have something in common: A clear need for company-sponsored training to develop employees’ language proficiency so they can engage successfully with colleagues and customers anywhere. Thousands of learners were surveyed about the impact of language training with Rosetta Stone® business solutions.1 Results show
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Rosetta Stone
Published By: Rosetta Stone     Published Date: Apr 03, 2018
Manufacturing is a prominent pillar of American growth and prosperity. According to the National Association of Manufacturers, every $1 invested in the manufacturing sector returned $1.81 to the economy in 2015.
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Rosetta Stone
Published By: Rosetta Stone     Published Date: Oct 22, 2018
Jack Marmorstein Principal, Learning Solutions Rosetta Stone Dan Conroy Account Executive Rosetta Stone Business
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Rosetta Stone
Published By: Rosetta Stone     Published Date: Apr 03, 2018
With global opportunities on the rise, having a multilingual workforce has become a critical market success factor. To meet that challenge, businesses need an effective language training plan.
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Rosetta Stone
Published By: LogRhythm     Published Date: Jun 19, 2018
As in years past, 2017 was packed with stories of cyber security failure. Between sophisticated attackers, lack of proper security monitoring and controls implementation, and devastating data breaches that may have arisen from these scenarios, it’s easy to see that we still face serious challenges in the security arena, with potentially serious consequences. Why are we continually seeing these issues? Many security professionals readily admit that we don’t have the staff, training and breadth of coverage in our security controls to adequately combat the attackers today. How is this happening when we’re spending so much money and time on cyber security?
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logrhythm, sans, cloudai, ueba
    
LogRhythm
Published By: Brainshark     Published Date: Aug 23, 2016
So what does exceptional sales coaching look like? It helps reps continuously practice, improve, and ultimately master their skills.
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brainshark, b2b, marketing, sales coaching, sales, sales effectiveness, training, business technology
    
Brainshark
Published By: Brainshark     Published Date: Aug 23, 2016
Just as B2B sales strategies must adapt to increasingly savvy buyers, sales training must change too.
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brainshark, b2b, sales, training, sales training, business technology
    
Brainshark
Published By: HotSchedules     Published Date: Apr 25, 2018
Food safety should always be top-of-mind. Even one foodborne illness could put your restaurant out of business. The safety and well-being of your customers are at stake when your team isn’t following proper food safety protocol. This is where employee training becomes essential: your business needs a culture that values food safety. Typically though, food safety training hardly comes off as an exciting topic. But with today’s technology training can be engaging, entertaining, and memorable. This ebook will show you how to breathe new life into your food safety training with seven lessons on making training more impactful.
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HotSchedules
Published By: HotSchedules     Published Date: Apr 25, 2018
Founded in 2011 by entrepreneurs Allen Reagan and Walt Powell, Flix Brewhouse is the world’s only first-run movie theatre and fully functioning microbrewery. The operation faced some challenges as the business grew including a lack of a structured training program and disengaged training sessions. With the help of Clarifi Talent Development, Flix Brewhouse was able to achieve: - A fully functioning training program - 71 custom training courses with increased sales and improved service times - 660 active users in their online training academy - Maintain high-quality service for their customers Learn how they do it!
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HotSchedules
Published By: Cloudian     Published Date: Apr 26, 2018
Data is the life-blood of artificial intelligence and machine learning (AI and ML). Vast quantities of training data enhance accuracy in the search for potentially predictive relationships.
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Cloudian
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