training

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Published By: GlobalEnglish     Published Date: May 01, 2013
English is the language of business in today's global economy, which both simplifies and complicates your business: For example, most (up to 70%) Forbes Global 2000 employees aren't native English speakers, and as few as 7% say they have the Business English skills required to do their jobs effectively. Read the Buyer's Guide to see how you can provide the training your employees need to develop ready-to-use Business English skills and how GlobalEnglish can help.
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buyer's guide, english solutions, global english, ready-to-use business english, knowledge management, enterprise applications
    
GlobalEnglish
Published By: Inkling     Published Date: Nov 13, 2014
With your workforce relying on mobile devices, make sure you know these four emerging trends for better mLearning programs
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learning management system, training content, interactive training, interactive content, employee training, sales training, employee onboarding, content creation
    
Inkling
Published By: Mimecast     Published Date: Jun 03, 2019
Knowing where to look and what to watch out for is half the battle. Download this report to understand the most pervasive types of email threats, how security professionals perceive them and what they’re doing to combat them. Most importantly, you’ll walk away with actionable steps to improve your organization’s email security and cyber resilience. Gain valuable insight from 1,025 global IT decision makers on email-based attacks, cyber resilience, business continuity, awareness training and threat intelligence.
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Mimecast
Published By: Forcepoint     Published Date: Jun 06, 2019
As organizations become more distributed, directors of network security teams must provide connectivity to new locations, applications and systems at a moment’s notice. What’s more, protecting users and data from rising threats is changing the demands for network performance, manageability and security. In this session, we discuss how distributed organizations are enabling new locations, both physical and virtual, to be brought up quickly and managed consistently. We then examine how to take advantage of commodity broadband instead of traditional leased lines, implement business security processes seamlessly across all locations, and how to interactively monitor remote environments. Presenter: Michael Knapp, Director of Network Security Architects, Forcepoint This session is part of the Forcepoint-sponsored Network Security eSummit in partnership with the MIS Training Institute (MISTI). Watch the other event sessions: Digital Transformation and the Intersection of Networks, Securi
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Forcepoint
Published By: Tricentis     Published Date: Nov 15, 2018
Countless QA teams continue using subpar testing tools because they can’t stand the thought of migrating thousands of test artifacts or training testers on an entirely new platform. Many would prefer the status quo of using their current toolset because they believe that a migration will be painful, or that it will slow them down. But there’s a problem with that logic: The longer they wait, the more obsolete their current toolset becomes, and the further removed QA becomes from the rest of the software development lifecycle — which often means that testing lags behind, remaining a roadblock on the agile transformation journey. This white paper will cover: o The true cost of using inadequate legacy tools, and why migrating now is better than waiting o Six steps to make migration as painless as possible for your QA and development teams o How the entire SDLC benefits from a flexible toolset that integrates quality into agile processes
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Tricentis
Published By: Absorb     Published Date: May 09, 2018
eLearning has become the prevailing approach to employee onboarding, compliance training, and professional development. The efficiencies that eLearning affords stem from automation, customization and self-service. These attributes allow end users (employees and others) to access just the right training at just the right time. They also provide Learning and Development administrators the peace of mind that training will be delivered as needed, in a consistent manner and that tracking the progress of individuals will also be made simpler by automation.
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lms, employee, training, efficiencies, elearning, automation
    
Absorb
Published By: Absorb     Published Date: May 10, 2018
In a business environment where being able to build and maintain a solid brand reputation and lasting relationships with your customers is essential for ongoing success, effective compliance training for team members is critical. Assembling quality course content, either through purchasing off-the-shelf compliance courseware or developing training material in-house or in partnership with an external developer, and delivering that material in a consistent manner, can help protect your organization and minimize the damage from compliance transgressions.
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elearning, training, business, brand, reputation, relationship, building
    
Absorb
Published By: Pure Storage     Published Date: Dec 05, 2018
Advances in deep neural networks have ignited a new wave of algorithms and tools for data scientists to tap into their data with artificial intelligence (AI). With improved algorithms, larger data sets, and frameworks such as TensorFlow, data scientists are tackling new use cases like autonomous driving vehicles and natural language processing. Read this technical white paper to learn reasons for and benefits of an end-to-end training system. It also shows performance benchmarks based on a system that combines the NVIDIA® DGX-1™, a multi-GPU server purpose-built for deep learning applications and FlashBlade, a scale-out, high performance, dynamic data hub for the entire AI data pipeline.
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Pure Storage
Published By: Gameffective     Published Date: Feb 26, 2019
Comdata Group is one of the world's largest business process outsourcing (BPO) providers. It operates hundreds of call-centers around the globe, with tens of thousands of employees offering, a variety of services, including sales and customer service. In a competitive BPO market, Comdata was looking for ways to increase the productivity and efficiency of its agents. It looked for a unified solution that would successfully engage employees, drive higher accountability and better focus them on their performance. Using Gameffective's platform, Comdata deployed gamified, real-time performance management. This process provides employees with the ability and motivation to self-track their performance against goals and benchmarks, and offers just-in-time coaching based on their needs. The results were impressive: 12% increase in sales per hour, and significant reductions in both new-hire learning curves and in ongoing training time. Read the case study to learn how Comdata: Increased emp
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Gameffective
Published By: Gameffective     Published Date: Feb 26, 2019
How to drive employee motivation and learning with gamification and feedback Digital engagement provides an exciting new way of breaking away from old paradigms to generate motivation, proficiency and engagement. In this white paper we will: * Provide ways to rethink call center agent motivation by using techniques like feedback, competition, adaptive learning and goals. * Take a look at what digital motivation looks like in the contact center from the point of view of a call center agent and his manager Using gamification can do much more than drive quality and performance. It also provides agents with much needed engagement, transparency, feedback and optimal use of best practices training.
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Gameffective
Published By: ttec     Published Date: Oct 16, 2019
In an age of tech-savvy customers and self-service channels, do companies still need to invest in contact centre and staff to provide support? The answer is, yes. Consumers have been trained to find the information they need on their own online or with their mobile device. But when they do pick up to the phone and reach out to customer service, they expect representatives to solve what are often complex questions. They expect human interactions. This enormous shift in which customer service representatives are perceived as a last resort puts increased pressure on contact centre associates who already have the odds stacked against them. The staff must be trained to quickly handle issues that frequently require access to a wide variety of information, but a lack of investment means many associates are often unprepared and lack the right resources to help customers. To change the outcome, customer service representatives need the right training and tools to not only understand the issue,
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ttec
Published By: Intel     Published Date: Mar 19, 2019
Digital kiosks are fast becoming ubiquitous in quick-service restaurants, cinemas and retail stores as retailers grapple to embrace automated, digital solutions to keep up with rising labour costs, customer expectations and stiff competition. To maximise the value of self-ordering kiosks, retailers should not perceive digital kiosks as a means to an end but a critical touchpoint within the customer journey. Download the whitepaper to discover how the new generation of self-order kiosks— • Can resolve the challenges of acquiring, training and maintaining a workforce • Can enhance customer experiences throughout the entire shopping and purchasing process • Can facilitate better business decision making through access to valuable customer data
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Intel
Published By: BlueJeans Network     Published Date: Jun 10, 2016
This white paper, written by David Maldow, will explain why webcasts aren’t fully interactive, why you should care, and the potential benefits of full interactivity for large-scale business video events.
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webinars, webcasts, virtual events, video conferencing, web conferencing, video events, townhalls, town halls
    
BlueJeans Network
Published By: HP     Published Date: Jul 29, 2008
This white paper by IDC shows how an investment in training improves the likelihood of an IT project chances for success through enhancement of team skills. The white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact which training and skill level had on the success of 377 IT projects.
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project success, project management, training, education, workforce, employee, mission critical, it management
    
HP
Published By: Vendor Guru     Published Date: Dec 21, 2007
In a 2006 survey conducted by CRMGuru, 50% of the respondents indicate that they base their satisfaction with a company on the sum of "interactions with a brand's products, services, and people." How does your company measure up? You have an excellent product, your customer service department is highly responsive, and your personnel have received extensive training.
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customer satisfaction, customer retention, crm, crm solution, customer relationship, customer service, vendorguru, vendor guru
    
Vendor Guru
Published By: Entrust Datacard     Published Date: Jan 16, 2015
Upon issuance, all SSL digital certificates have a finite lifespan and are no longer recognized as valid upon expiration. Certificates may have varying periods of validity and are often set to expire anywhere between one and five years based on company policy and/or cost considerations. This guide — intended for IT and security professionals — outlines the key elements of a certificate lifecycle management process and how to provide adequate tools and training to implement this process.
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entrust, ssl, certificates, security, professionals, management, lifecycle, certificate
    
Entrust Datacard
Published By: VMware     Published Date: Feb 26, 2009
The primary goal of this guide is not simply to provide a checklist of tasks, but to help you develop an understanding of the disaster recovery (DR) planning process and the principles that underlie it. Before getting into the details, let’s consider first just what this guide will do for you and equally importantly, what it will not do. What this guide will do is to lay out a framework for DR planning that keeps things conceptually simple and helps you know what steps must be carried out and why, without a lot of jargon or unnecessary formality.
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ca xosoft, vmware, disaster recovery, business impact analysis, bia, outside-in analysis, inside-out analysis, contingency planning guide
    
VMware
Published By: Cornerstone OnDemand     Published Date: Dec 10, 2014
Everyone loves a good spreadsheet. But if you have more than a few hundred employees, tracking performance, training, and succession with them is the stuff of nightmares. Spreadsheets and paper-based processes can’t give you deep, real-time insight into how your employees are performing or how to make them—and your company—more successful. But a talent management system can.
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cornerstone ondemand, employee engagement, leadership, development strategy, employees, high performing, operational leadership, business success
    
Cornerstone OnDemand
Published By: Aternity     Published Date: Sep 29, 2011
Published by Aternity, the paper includes 8 real-world cases detailing how Aternity empowers SAP customers with a user-centric approach to proactive IT management.
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aternity, sap, application performance, it management, training, real-time
    
Aternity
Published By: LogMeIn     Published Date: Oct 10, 2014
This white paper provides its research results which aims to find out how well companies are doing in terms of creating sales leaders.
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sales training, virtual sales training, virtual collaboration, logmein, sales management
    
LogMeIn
Published By: Skillsoft     Published Date: Mar 06, 2014
Compliance training is a necessity to reduce the liability and legal risks businesses face on a daily basis.
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risk management, compliance, code of conduct, governance, risk assessment, safety, training, risk prevention
    
Skillsoft
Published By: Skillsoft     Published Date: Oct 03, 2014
To compete in today’s global marketplace, employees at every level of your organization need to understand the risks associated with a broad spectrum of compliance issues and feel empowered to make the right decisions — even when no one is watching. Sixty-two percent of organizations cite risk management and assessment as a top-three concern when asked about elements of success. Many companies struggle to meet this challenge, but an effective compliance training program can foster a culture of workplace best-practices from the boardroom all the way to the shop floor. Here are 10 questions that you may find useful to consider when planning or reviewing your code of conduct program.
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skillsoft, compliance, conduct program, compliance training program, workplace culture, risk
    
Skillsoft
Published By: Skillsoft     Published Date: Oct 03, 2014
With the recent increase in enforcement of the Foreign Corrupt Practices Act (FCPA) and the tightening of anti-corruption legislation in Europe and other regions, knowledge of bribery rules and regulations has never been more critical. In the US alone, the total fines for FCPA violations levied by the Department of Justice (DOJ) and Securities and Exchange Commission (SEC) in 2013 exceeded $720 million1. Fortunately, effective training and internal communication have been identified as strategies to mitigate your compliance risk. Here are five things you need to know about anti-bribery enforcement trends.
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skillsoft, foreign corrupt practices act, fcpa, department of justice, doj, securities and exchange, anti-bribery, enforcement trends
    
Skillsoft
Published By: Skillsoft     Published Date: Jan 12, 2015
Keeping your employees safe and preventing accidents is essential for your company’s business and operating plans. Having a comprehensive workplace safety program can help your organization stay on-track. Skillsoft Global Compliance Solutions has compiled this resource guide that outlines essential areas you may be overlooking in constructing your program, as well as details on how considering these can assist in yielding the highest impact possible.
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workplace safety, training, osha, safety, health, environmental health and safety, compliance, hazards
    
Skillsoft
Published By: Mindflash     Published Date: Apr 08, 2013
Your company can save thousands of dollars and improve training quality by moving courses online. Learn how with this expert guide.
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online training, employee training, reduce costs
    
Mindflash
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