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Published By: BillingPlatform     Published Date: Apr 18, 2019
Every Billing Platform Looks the Same… Unless You Know What To Ask. Read this exclusive whitepaper to explore the billing capabilities that can mean the difference between business success or customer fatigue. This executive brief describes: • The most important capabilities in any billing solution. • How the major billing solution vendors differ in each area. • The exact questions to ask vendors...including your current vendor. This whitepaper outlines the areas to consider when evaluating billing solutions. For each, we provide a description of the area, an explanation of the range of differentiation between billing vendors, and when to consider one approach over another. We also give you the exact questions to ask.
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BillingPlatform
Published By: Extreme Networks     Published Date: Feb 20, 2015
Download this whitepaper to learn key concepts for designing a standards-based data center fabric to meet the requirements of today and tomorrow.
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data center networking, standards-based data center, vendor-specific training, it solutions, it management, knowledge management, enterprise applications
    
Extreme Networks
Published By: ArborNetworks     Published Date: Sep 16, 2015
Don't ignore DDoS; instead, take preventive action. With that in mind, IDC believes that hybrid defense scenarios (on-premises equipment married with cloud services) will continue to grow as organizations seek to parry advanced application and large-scale volumetric attacks and as solution providers and product vendors work to deliver joint solutions.
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networking, security, it management, business technology
    
ArborNetworks
Published By: Genesys     Published Date: Feb 21, 2018
The 2017 Magic Quadrant provides Gartner’s annual analysis of the contact center infrastructure vendors. The report examines the innovations driving the market and compares vendors based on completeness of vision and ability to execute. Get the complimentary report now to: • Compare contact center vendors and see which quadrant they are aligned to • Review the latest market outlook including on premise and cloud deployment choices • Learn what critical capabilities to consider when evaluating solutions and legacy system replacement For the ninth year, we are honored to be positioned as a leader in the 2017 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide. Gartner placed Genesys highest amongst all vendors in ability to execute and completeness of vision. We believe this unique position validates our mission to power the world’s best customer engagement solutions for organizations of all sizes, both in the cloud and on premise.
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gartner, contact center, infrastructure, magic quadrant
    
Genesys
Published By: Genesys     Published Date: Feb 22, 2018
Get Gartner’s Complete Analysis of The 2017 Magic Quadrant provides Gartner’s annual analysis of the contact center infrastructure vendors. The report examines the innovations driving the market and compares vendors based on completeness of vision and ability to execute. Get the complimentary report now to: • Compare contact center vendors and see which quadrant they are aligned to • Review the latest market outlook including on premise and cloud deployment choices • Learn what critical capabilities to consider when evaluating solutions and legacy system replacement For the ninth year, we are honored to be positioned as a leader in the 2017 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide. Gartner placed Genesys highest amongst all vendors in ability to execute and completeness of vision. We believe this unique position validates our mission to power the world’s best customer engagement solutions for organizations of all sizes, both in the cloud and on premise.
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gartner, contact center, infrastructure, magic quadrant
    
Genesys
Published By: Genesys     Published Date: Feb 27, 2018
With all the options in the rapidly changing marketplace for cloud-based contact centers, it’s a challenge to find the right solution for your business. Easily compare the leading contact center solution vendors in the Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Center Solution, 2017-18, based on their ability to offer full voice call routing and multichannel customer service in the cloud. Learn why Genesys has been positioned as a leader who has solutions for businesses of all sizes and in all industries around the world. Read the Ovum Decision Matrix to: • Compare cloud contact center solutions based on the strength of their technology platforms • Contrast vendors on their ability to handle multichannel customer interactions and connect with customer and company data through analytics • Understand each vendor’s market impact and why Genesys was chosen as a leader
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ovum, multichannel cloud contact center, contact center, decision matrix
    
Genesys
Published By: Datastax     Published Date: May 14, 2018
"What’s In The Report? The Forrester Graph Database Vendor Landscape discusses the expanding graph uses cases, new and emerging graph solutions, the two approaches to graph, how graph databases are able to provide penetrating insights using deep data relationships, and the top 10 graph vendors in the market today Download The Report If You: -Want to know how graph databases work to provide quick, deep, actionable insights that help with everything from fraud to personalization to go-to-market acceleration, without having to write code or spend operating budget on data scientists. -Learn the new graph uses cases, including 360-degree views, fraud detection, recommendation engines, and social networking. -Learn about the top 10 graph databases and why DSE Graph continues to gain momentum with customers who like its ability to scale out in multi-data-center, multi-cloud, and hybrid environments, as well as visual operations, search, and advanced security."
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Datastax
Published By: Host Analytics     Published Date: Aug 01, 2017
Cloud financial corporate performance management solutions help the office of finance manage the financial close and apply appropriate controls throughout the accounting cycle. Application leaders should use this Magic Quadrant to identify vendors that are a good match for their business needs. The 2017 Gartner Magic Quadrant for Strategic CPM solutions provides valuable insights into the latest market trends, the current Leaders, and key vendor evaluation criteria. Download the Gartner report to learn: Why cloud has become the preferred deployment model Who the key vendors are and how they compare Why mega vendors no longer dominate the market Best practices in evaluating and selecting a vendor
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Host Analytics
Published By: Comdata     Published Date: Jul 05, 2017
If you are involved in purchasing or financial decision-making for your company, you have likely heard the excitement surrounding virtual credit cards (also known as electronic or epayables) over the last few years. The payment industry is moving increasingly towards paperless vendor payments, and it is important to understand how they can benefit your business and what to look for in a virtual payment provider as you research solutions for your business.
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Comdata
Published By: TIBCO Software     Published Date: Jul 22, 2019
The Insurance industry continues to undergo significant transformation, with new technologies, business models, and competitors entering the market at an increasing rate. To be successful in attracting and retaining the most valuable customers, insurance companies must innovate and increase the speed at which they respond to customer demands. Traditionally, the insurance software market was dominated by a handful of specialist vendors with products that were initially expensive, difficult to deploy, costly to maintain, and did not provide the speed needed for today’s market. Now there has been a shift away from these “black box” applications to platforms that allow insurers to make their algorithmic IP available to business users, allowing much faster response to business demands. The algorithmic platform approach also comes at a fraction of the cost of black box solutions, while delivering advanced analytical techniques like Machine Learning and Artificial Intelligence (AI).
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TIBCO Software
Published By: Iterable     Published Date: Sep 07, 2018
Since the term “omni-channel” was first coined by the Harvard Business Review in 2011, some marketing technology vendors claimed that they could provide businesses with this holy grail of brand ubiquity. Unfortunately, most of these early claims were false starts where vendors over-promised and under-delivered. The good news is that a select number of solutions have caught up with all the promises and can now turn them into action. In this guide, we explain why the conversation around omni-channel marketing has changed and how you can transform your marketing strategy to leverage this new, powerful technology. We’ll give you a heads up on the roadblocks you’ll encounter on your journey to achieving omni-channel relevance and the benefits you’ll gain once you reach your destination. No highfalutin jargon, no talking in circles and no nonsense. Just practical advice on how to create a superb customer experience.
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Iterable
Published By: VMware Citrix     Published Date: Jan 23, 2018
This IDC MarketScape includes vendors that create and sell software in the client virtualization space, with a focus on centralized virtual desktops, distributed virtual desktops, and virtual user session (VUS) software. Vendors that only offer user state virtualization and/or software products that support virtual client computing deployments but not one of the aforementioned products will not be included in the IDC MarketScape graphic or profiles. This is because these types of solutions address a specific or niche need in the market but do not, by themselves, provide a complete software solution that an end customer can purchase on a standalone basis or in addition to a Microsoft Server version.
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idc, marketscape, vendors, software, desktops, vus, virtual user session, vmware
    
VMware Citrix
Published By: Akamai Technologies     Published Date: Jul 02, 2018
Which bot management solution is right for you? Bots are responsible for 30% to 70% of website traffic. They range from good to middling to bad, and from simple to sophisticated. Many bot management vendors say they can solve your bot problem. But can they really? This e-book provides guidance on how to evaluate bot management solutions and understand what the differences mean for you and your customers. We cover the top 10 things to consider when selecting a bot management solution, from accuracy and API protection to flexibility and resilience over time.
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Akamai Technologies
Published By: NAVEX Global     Published Date: Mar 18, 2015
In this whitepaper, industry expert Michael Volkov, CEO of The Volkov Law Group, LLC, shares key questions no business can afford to overlook when evaluating and selecting vendor risk management solutions.
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NAVEX Global
Published By: Schneider Electric     Published Date: Feb 17, 2017
This paper describes key security aspects of developing and operating digital, cloud-based remote monitoring platforms that keep data private and infrastructure systems secure from attackers. This knowledge of how these platforms should be developed and deployed is helpful when evaluating the merits of remote monitoring vendors and their solutions.
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cyber security, energy efficiency, power and cooling systems, mean time to recovery, mttr, data privacy, cloud-based platforms, digital remote monitoring
    
Schneider Electric
Published By: Dynatrace     Published Date: Apr 16, 2018
Application performance management (APM) is an IT discipline that continues to evolve as new technologies appear. The new wave of microservices architecture and containerization has led to what is referred to as cloud-native development, and this approach has one of the fastest adoption rates of any new technology we have witnessed. With cloud-native environments there is the need to monitor and manage these new types of applications, but the challenge is that they are quite different from traditional monolithic systems. This report delves into what the differences are, how these affect how they are monitored, and how a new generation of vendors have stepped up and introduced novel solutions to meet these challenges. We also examine the incumbent leaders in the APM market that have transformed their solutions to expand and cover cloud-native environments.
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Dynatrace
Published By: NetIQ     Published Date: Nov 01, 2012
Download this whitepaper and learn about the risks of cloud computing, how you can control those risks and a few things to keep in mind when selecting a vendor for your cloud solutions.
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cloud computing, access control, saas, software-as-a-service, security, compliance, user access management, security risks
    
NetIQ
Published By: OpTier     Published Date: Sep 28, 2012
Ovum takes a representative group, across new to established leading vendors and provides a SWOT analysis of their solutions, and conducted a comprehensive features assessment with the results summarized in the Ovum APM Rainbow Map.
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application performance management, apm, ovum, end-user experience monitoring, euem, apm solutions
    
OpTier
Published By: NetIQ     Published Date: Nov 05, 2012
The broad adoption of SIEM technology is driven by security and compliance needs. Targeted attack discovery requires effective user activity, data access and application activity monitoring. Vendors are testing demand for broader-scope solutions.
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siem technology, threat management, security management, enterprise security, compliance, security, business technology, research
    
NetIQ
Published By: Epicor     Published Date: Jun 06, 2018
Selecting a new manufacturing execution system (MES) can be difficult. With so many options in the marketplace, it can be overwhelming to sort out which one is the right fit for your business. In this report, we believe Gartner provides some clarity by naming a selection of vendors that specialize in creating MES solutions that support the unique capabilities of discrete industrial manufacturers and fit inside Gartner’s Magic Quadrant Perspective for MES. According to Gartner, recommended assessment criteria for technology and service selection are: • Relevant industry experience • Industry-specific functionality • Supplier collaboration • Financial viability • Evidence of innovation Download the report to learn more about why Epicor is named a notable vendor and why we believe you should consider Mattec MES for your manufacturing business.
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Epicor
Published By: Lenovo     Published Date: Sep 16, 2014
Renewed interest in Virtualized Desktop Infrastructure (VDI) comes largely from the need to solve mobility and BYOD demands. Though traditional VDI vendors bring their own solutions to market, isn’t it time to consider smarter alternatives? By focusing on where VDI excels, where it falls short, and where web and cloud services can be most compatible, agencies can take a smarter approach to these difficult decisions. See the tradeoffs in plain English, and learn why more agencies are taking notice to emerging cloud technologies through this exclusive executive summary.
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vdi, cloud alternatives, byod demands, emerging web technologies
    
Lenovo
Published By: AWS     Published Date: Mar 22, 2018
Healthcare and Life Sciences organizations are adopting cloud-based workloads at a significant pace. A 2017 HIMSS study found that 65% of Healthcare organizations were using cloud-based services, and nearly 88% of those organizations were utilizing Software-as-a-Service (SaaS) solutions, which have become the preferred deployment method for many clinical application vendors. This eBook highlights advantages of using AWS to create and maintain cloudbased Next-Gen BI Solutions for Healthcare and Life Sciences organizations. This includes use cases from diverse organizations that have utilized AWS and APN Partners to manage and analyze data, and to discover insights otherwise obscured by the sheer volume of available information. Solutions from APN Partners can help your organization take the next step in building robust processes for making data-driven decisions that improve patient care, organizational processes, and innovative product development efforts.
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AWS
Published By: Genesys     Published Date: Jun 13, 2018
Compare leading contact center infrastructure vendors. In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” 1 — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” 1 — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process
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leadership, customer engagement, decision making
    
Genesys
Published By: Intel     Published Date: Aug 17, 2017
Communications service providers are looking for alternative deployment models that will help them support fast-growing network demand. Moving to a virtualized EPC (vEPC) solution can help service providers achieve more cost-e?ective scaling by using standard high-volume servers in place of purpose-built systems. System integrators, software vendors, and platform providers rely on Intel® technologies to deliver the performance and scalability required for vEPC solutions. Intel is also participating in the development of open standards, contributing to the open source community, developing reference architectures, engaging with industry participants, and collaborating on trials that can help facilitate the evolution to vEPC solutions and accelerate network transformation by use of network functions virtualization.
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Intel
Published By: Optymyze     Published Date: Feb 05, 2018
Optymyze jumps to a new high in the 2018 Gartner Magic Quadrant for Sales Performance Management. Named a Leader for the third consecutive year, Optymyze distinguished itself through agile operations, a strong business model, and excellent market execution. Gartner Research, the world’s leading research and advisory firm, also recognized our efforts to deliver innovative solutions and respond to client and market needs. This objective vendor comparison from Gartner is a must-read for any company considering an SPM solution. Access the full 2018 report! • Practical guidance on evaluating SPM solutions • An in-depth review of Optymyze and 10 other vendors • Analysis of SPM vendor capabilities and industry trends. Get instant access to the full 2018 Gartner research report!
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2018 gartner magic quadrant for spm, gartner magic quadrant for spm, sales performance management, spm, sales team performance, sales operations, sales representative performance, spm vendors
    
Optymyze
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