motivation

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Published By: 8x8 Inc.     Published Date: Aug 15, 2017
Agent attrition in contact centers is on the rise. One reason for this is the lack of adequate coaching. Coaching drives higher agent engagement and motivation to outperform, however requires that supervisors develop a comprehensive quality management program. This paper offers best practices on how to develop a world-class quality management program.
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8x8, quality management, contact center, customer experience, employee productivity
    
8x8 Inc.
Published By: Act-On     Published Date: Apr 20, 2015
You want to create content that people engage with in a meaningful way. Learn 10 tips for creating engaging social content.
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act-on, engaging social content, social content, interactive content, social engagement, engaged interaction, target audience, audience motivation
    
Act-On
Published By: Amazon Web Services     Published Date: Dec 01, 2017
Les informations suivantes doivent servir de ressources aux directeurs financiers qui dirigent ou assistent leur organisation tout au long de sa migration vers le cloud. Elles ont pour objet de présenter les motivations, les coûts, les risques et les avantages de l'adoption du cloud, et de soulever des questions importantes en matière d'effectifs et de technologie, qui s'avèrent essentielles à la réussite de cette adoption. Elles visent également à permettre de mener des analyses de rentabilité, en mettant en valeur des mesures et des indicateurs spécifiques aux environnements cloud, capables d'influencer les résultats. Les conseils fondamentaux qui sont fournis sont tirés de conversations et d'entretiens directs entre Amazon Web Services (AWS) et les directeurs financiers d'entreprises clientes, qui représentent un large éventail de secteurs d'activité.
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planification, amazon, web, services, destine, aux, directeurs, financiers, guide
    
Amazon Web Services
Published By: Anaplan     Published Date: Apr 06, 2016
Optimizing incentive compensation: aligning what you say with how you pay CSO Insights’ ICPM study* found that 69 percent of organizations use three or more metrics to build their sales compensation plans, but modeling and planning this sales strategy can quickly become too complex as a spreadsheet-driven exercise. It is crucial to get these incentive compensation structures right, because sales reps receive up to 60 percent of their income from incentive comp. In this white paper, we discuss the disconnect between sales behavior and incentive compensation structure and provide recommended steps towards optimizing your compensation plan.
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sales performance management, compensation management, incentive compensation, sales planning, incentive comp, commission structure, sales performance, xactly, callidus, cso, cso insights, incentive based compensation, excel, spreadsheet planning, spreadsheet, spm, commission, compensation, global compensation, sales engagement
    
Anaplan
Published By: Arbor     Published Date: Sep 20, 2013
Financial services companies have been the target of a serious, sustained, and well-funded DDoS campaign for more than a year. What these attacks have continued to demonstrate is that DDoS will continue to be a popular and increasingly complex attack vector. DDoS is no longer simply a network issue, but is increasingly a feature or additional aspect of other advanced targeted attacks. The motivation of modern attackers can be singular, but the threat landscape continues to become more complex and mixes various threats to increase the likelihood of success. There have certainly been cases where the MSSP was successful at mitigating against an attack but the target Website still went down due to corruption of the underlying application and data. In order to defend networks today, enterprises need to deploy DDoS security in multiple layers, from the perimeter of their network to the provider cloud, and ensure that on-premise equipment can work in harmony with provider networks for effective and robust attack mitigation
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distributed denial of service, ddos attack, financial services, financial services company, ddos defense, ddos protection, security, finance, ddos mitigation
    
Arbor
Published By: Avaya     Published Date: Jan 23, 2015
This paper provides information about solving the engagement challenge. When workers have flexibility in terms of tools, apps and devices, they can stay nimble, innovative and creative. In turn, they keep your company nimble, innovative and creative. To make it work you need to give workers the Unified Communications tools, apps and devices that allows them to better serve both internal and external customers. But that’s not as simple as it sounds. Organizations face enormous challenges in deciding whether and how to support consumer devices.
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solving the engagement challenge, byod, byoa
    
Avaya
Published By: Avaya     Published Date: Feb 06, 2015
This paper provides information about solving the engagement challenge. When workers have flexibility in terms of tools, apps and devices, they can stay nimble, innovative and creative. In turn, they keep your company nimble, innovative and creative. To make it work you need to give workers the Unified Communications tools, apps and devices that allows them to better serve both internal and external customers. But that’s not as simple as it sounds. Organizations face enormous challenges in deciding whether and how to support consumer devices.
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solving the engagement challenge, byod, byoa
    
Avaya
Published By: BI WORLDWIDE     Published Date: Jul 28, 2014
The number of employees still engaged after their first six months on the job is roughly 40%. As the workplace continues to evolve, it’s more important than ever to develop an engagement strategy that will combat the fatigue you’ll see among the other 60% of your employees. You can’t rely on 20th-century strategies for 21st-century challenges. Download our article to learn the top 6 workplace trends you’ll experience in 2015, as well as best practices to follow to drive engagement.
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bi worldwide, employee engagement, employee recognition, social recognition, employee awards, employer engagement, incentive programs, employee incentives, reward ideas, recognition programs, recognition gifts, engagement survey, rewards and recognition, employee programs, recognition ideas, employee motivation, recognition program ideas
    
BI WORLDWIDE
Published By: BI WORLDWIDE     Published Date: Jul 28, 2014
Employee engagement is what happens when companies win over the hearts and minds of employees in ways that lead to extraordinary effort and positive financial results. Engagement has a significant effect on key business outcomes including profitability, productivity, customer satisfaction and retention. Download our infographic to learn how engaging your employees will produce measurable results in your organization.
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bi worldwide, employee engagement, employee recognition, social recognition, employee awards, employer engagement, incentive programs, employee incentives, reward ideas, recognition programs, recognition gifts, engagement survey, rewards and recognition, employee programs, recognition ideas, employee motivation, recognition program ideas
    
BI WORLDWIDE
Published By: BI WORLDWIDE     Published Date: Jul 28, 2014
Everyone likes to be noticed. Recognition and rewards help people feel good about what they are doing and things they have accomplished. Recognizing employees will keep them focused, directed and willing to repeat the behaviors they were recognized for. Learn 24 ways to recognize your employees that will help you build a positive and energized workforce.
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bi worldwide, employee engagement, employee recognition, social recognition, employee awards, employer engagement, incentive programs, employee incentives, reward ideas, recognition programs, recognition gifts, engagement survey, rewards and recognition, employee programs, recognition ideas, employee motivation, recognition program ideas
    
BI WORLDWIDE
Published By: BI WORLDWIDE     Published Date: Dec 22, 2014
The number of employees still engaged after their first six months on the job is roughly 40%. As the workplace continues to evolve, it’s more important than ever to develop an engagement strategy that will combat the fatigue you’ll see among the other 60% of your employees. You can’t rely on 20th-century strategies for 21st-century challenges. Download our article to learn the top 6 workplace trends you’ll experience in 2015, as well as best practices to follow to drive engagement.
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employee engagement, employee recognition, social recognition, mobile recognition, employee awards, employer engagement, incentive programs, employee incentives, reward ideas, recognition programs, recognition gifts, employee programs, recognition ideas, employee motivation, recognition program ideas
    
BI WORLDWIDE
Published By: BI WORLDWIDE     Published Date: Dec 22, 2014
Many people view middle managers as having the ultimate “cushy” job. In reality, middle managers are the key to turning top-line strategy into day-to-day action. Successful middle managers keep their teams motivated by using recognition that is timely, specific, sincere and positive. Learn how to harness the power of your middle managers to develop a culture of recognition in your organization.
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employee engagement, employee recognition, social recognition, mobile recognition, employee awards, employer engagement, incentive programs, employee incentives, reward ideas, recognition programs, recognition gifts, employee programs, recognition ideas, employee motivation, recognition program ideas
    
BI WORLDWIDE
Published By: BI WORLDWIDE     Published Date: Dec 22, 2014
Everyone likes to be noticed. Recognition and rewards help people feel good about what they are doing and things they have accomplished. Recognizing employees will keep them focused, directed and willing to repeat the behaviors they were recognized for. Learn 10 reasons why recognizing your employees really works.
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employee engagement, employee recognition, social recognition, mobile recognition, employee awards, employer engagement, incentive programs, employee incentives, reward ideas, recognition programs, recognition gifts, employee programs, recognition ideas, employee motivation, recognition program ideas
    
BI WORLDWIDE
Published By: BlackBerry     Published Date: Apr 13, 2010
Equipping staff with the right tools can enhance productivity, motivation and staff retention. Highly secure mobile email and data applications help mobile workers stay in touch and up-to-date with a wide range of business issues. Extending that streamlined anytime, anywhere access to mobile voice applications is the next frontier in worker empowerment.
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blackberry, fixed mobile convergence, fmc, pbxvoip, smartphones, it communication, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing
    
BlackBerry
Published By: Bronto     Published Date: May 31, 2018
We surveyed consumers in the US and the UK to learn more about the changing trends in online versus in-store shopping. How frequently do they shop? Which channels do they use? What’s their motivation? This report details how everything from income to age to advances in technology have influenced the behaviors of consumers today. What you'll learn: • Do consumers prefer to shop in stores or online? • Which sources do they rely on to learn about new products? • Are they shopping for fun or out of necessity? • How does having children in the household affect shopping behavior?
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shopping, consumers, customer, technology
    
Bronto
Published By: CA Technologies     Published Date: Sep 25, 2017
CA has reevaluated the design methodology behind its PPM tool to deliver an end-user-driven solution that better reflects the goals and motivations of the entire team, helps to ensure project confidence and removes the stress associated with the possibility of project failure. At the core of this new design methodology is our proprietary research, which unquestionably points to the need for an outcome-driven approach to innovation, chiefly concerned with understanding and measuring the customer’s success criteria.
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project management, company optimization, execution, product development, research report, web based, business impacts
    
CA Technologies
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
Supervision plus en amont des performances : optimiser l’agilité de la livraison logicielle De nos jours, des organisations de toutes tailles reconnaissent la valeur d’un processus de livraison logicielle agile. Elles voient dans l’agilité le fondement de leur rentabilité, de leur compétitivité, de la motivation de leurs équipes et de la satisfaction de leurs clients.
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CA Technologies EMEA
Published By: ClearCompany     Published Date: Mar 24, 2016
As professionals in a world that is now driven by self-improvement, we’ve become very skilled at setting goals. There is a plethora of mobile apps that exist solely to help us track goals and keep ourselves accountable. Goals are what keep us engaged, looking ahead and striving to be better. That’s the same reason organizations spend hours, weeks, months and years planning and trying to execute them. But what good is all that motivation, strategy and planning if organizations can’t execute those goals properly? Well, none really.
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clearcompany, human resources, hiring, recruiting, quality of hire
    
ClearCompany
Published By: Cornerstone OnDemand     Published Date: Oct 17, 2014
Are performance reviews more time consuming than useful? Do your employees and your organization actually benefit from them? Well they should, and if done right, they will. You will learn how reviews can: - Motivate managers and employees - Create better managers (not better reviewers) - Improve team performance - Contribute to organizational knowledge
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cornerstone on demand, csod, performance reviews, management, employee, motivation, team performance, reviews
    
Cornerstone OnDemand
Published By: Cornerstone OnDemand     Published Date: Oct 17, 2014
The dreaded annual performance review: whether you’re on the giving or receiving end, it can be an uncomfortable experience for both managers and employees. But it doesn’t have to be. See how great organizations use reviews to: • Motivate employees • Increase employee productivity • Create an on-going dialog between employees and managers • Support overall organizational goals
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cornerstone on demand, csod, performance reviews, management, employee, motivation, team performance, reviews
    
Cornerstone OnDemand
Published By: Cornerstone OnDemand     Published Date: Oct 17, 2014
Being a manager is hard. Being a great manager is even harder. Learn simple things you can do as a manager to increase performance from both individuals and teams. Simple strategies like: • Talk less, listen more • Play to your (and your team's) strengths • Manage teams, not individuals • Accentuate the positive
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cornerstone on demand, csod, performance reviews, management, employee, motivation, team performance, reviews
    
Cornerstone OnDemand
Published By: Cornerstone OnDemand     Published Date: Oct 17, 2014
Tracking employee performance is tough enough, but doing it with spreadsheets is a nightmare. It’s time consuming, error-prone and everyone in the organization suffers. And after all that hard work, what do you end up with: • Incomplete or useless employee reviews • No real organizational insight • A headache
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cornerstone on demand, csod, performance reviews, management, employee, motivation, team performance, reviews
    
Cornerstone OnDemand
Published By: Cornerstone OnDemand     Published Date: Oct 17, 2014
Want a better performing team? Of course you do. In business, you rely on the successful performance of teams, but performance reviews only look at the strengths and weaknesses of individuals. How do you bridge the gap? If you want a better performing team, then review them as just that…a team. When you do you can: • See the whole team picture • Drive better team performance • Determine how individual contributions drive team success
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cornerstone on demand, csod, performance reviews, management, employee, motivation, team performance, reviews
    
Cornerstone OnDemand
Published By: Cornerstone OnDemand     Published Date: Oct 17, 2014
Whether you're just getting started or taking your business to the next level, paper-based performance reviews are not the way to go. When you have limited HR resources it probably seems easier to print off forms than sign up for software, but that pile of paper will cost you more in the long run… Get smart with your performance management, embrace technology you'll be able to: • Easily track progress and make sure everyone completes their reviews • Collect up to date, reliable information • Review teams as teams • Collect feedback via self-assessments, 360 degree and manager reviews
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cornerstone on demand, csod, performance reviews, management, employee, motivation, team performance, reviews
    
Cornerstone OnDemand
Published By: Cornerstone OnDemand     Published Date: Dec 03, 2014
The dreaded annual performance review: whether you’re on the giving or receiving end, it can be an uncomfortable experience for both managers and employees. But it doesn’t have to be. See how great organizations use reviews to: Motivate employees Increase employee productivity Create an on-going dialog between employees and managers Support overall organizational goals
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cornerstone on demand, csod, performance reviews, management, employee, motivation, team performance, reviews
    
Cornerstone OnDemand
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