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Published By: 8x8 Inc.     Published Date: Feb 13, 2017
The migration of contact centers from on-premises to the cloud is well underway and dramatically changing how companies deliver customer experience. That’s the conclusion of this 2016 survey by 8x8 and the Contact Center Network Group (CCNG) of 154 contact center professionals in the U.S. and UK. The November 2016 survey results uncover a range of trends and opportunities that highlight the importance of analytics, the increase in remote working, and the integration of more non-voice channels into the contact center. Download this complimentary report to learn: Major business drivers that are leading contact centers to cloud Surprising top method for measuring and improving agent performance Concerns and obstacles around moving to the cloud Increased prevalence of remote working and key challenges reported The most popular non-voice channels contact center managers would like to incorporate
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cloud contact center, ccng, analytics. remote working, non-voice channels
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
Many companies claim to offer enterprise grade communications solutions. But how is “enterprise grade” measured and what should you look for? This fact-filled white paper outlines 8 ways to determine whether or not your provider is equipped to offer an enterprise-grade communications solution. Download this complimentary white paper: The 8 Criteria for Enterprise-Grade Communications as a Service 8x8 shares full technical details on what to expect from an enterprise-grade service platform that stands above the rest. You’ll learn the 8 criteria to look for including: What to expect when it comes to service level guarantees What geo-routing technology is and why it’s critical for optimizing global call clarity and reliability What you should look for in your communications provider’s network for global operations and superior service Which security and compliance certifications to expect from your provider Specific uptime and reliability metrics to ask your provider for How analytics
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communications, enterprise grade, communications solution, 8x8, geo-routing
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Jun 16, 2017
Some companies opt to deploy UC solutions on-premises, but the cloudbased model is gaining popularity. Cloud-based UC solutions are ideal for businesses that have limited IT staff, a distributed workforce and/or a desire for pay-as-you-go flexibility. By enabling diverse communication media to be carried over a common IP network, UC solutions make it possible to manage a full suite of capabilities from a single point—and use them with common devices. But what’s the best way to maximize UC capabilities for your specific workplace? Spiceworks surveyed IT decision makers to get their insights on identifying and deploying collaboration and communication solutions across their organizations. This white paper explores the survey results, including key concerns, pain points, and roadmaps around driving UC strategies.
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technology solutions, mobile workforce, interface optimization, 8x8, desk phones, internal collaboration, remote employees, cost reduction
    
8x8 Inc.
Published By: 8x8, Inc.     Published Date: May 13, 2013
As voice, video, and data networks meld into a single user experience, solutions that integrate phone service, unified messaging, voicemail, audio and video capabilities, rich-media conferencing, and mobility solutions are in high demand.
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8x8, voip, mobility, pbx, voice over internet protocol
    
8x8, Inc.
Published By: A10 Networks     Published Date: Apr 14, 2006
Download this white paper to learn how IAM projects can be practical, affordable and provide quick ROI for companies of all sizes.
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access control, identity management, access management, authentication, roi, return on investment, a10, a10 networks
    
A10 Networks
Published By: A10 Networks     Published Date: Aug 21, 2009
Compliance with SOX and other new corporate reporting requirements is costly and challenging for many companies to implement, as the SOX act covers many different areas of business practices for internal controls and financial reporting. Get this whitepaper now and see the impact the Sarbanes-Oxley Act has on Information Technology.
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compliance, sarbanes oxley, sox, identity management, finance, regulatory compliance, financial reporting, a10
    
A10 Networks
Published By: A10 Networks     Published Date: Aug 21, 2009
This white paper highlights the complex nature of traditional authentication and identity management practices and shows how A10 Networks unified identity and access management solutions simplify the convergence of network, security, and identity resources for proper deployment.
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identity management, authentication, access control, anti spam, anti spyware, anti virus, a10, a10 networks
    
A10 Networks
Published By: A10 Networks     Published Date: Aug 21, 2009
Troubleshooting network and security problems in a time of crisis is never easy and the need to resolve mysterious machine addresses such as MAC and IP Addresses back to individuals or hosts is often difficult and time consuming. Download this solution sheet and see how A10 Networks' IDentity Proxy Service can automate the task of resolving host addresses back to individuals to speed network and security troubleshooting and forensics.
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ip address, identity, network security, identity management, mac address, network management, troubleshoot, a10
    
A10 Networks
Published By: Abacus Labs     Published Date: Feb 01, 2019
“It’s not what you know. It’s who you know.” We’ve all heard the phrase. We all understand there’s truth to it. But ask yourself: would you recommend or hire everyone you know? No way. Having the right connections is important to advancing your career. But it’s only half the battle. What really creates opportunity is defining your personal brand to your employer, to your network, to the market. It’s taking that moment when you make a great impression and scaling it to the larger world. This guide presents different approaches real professionals are using to build their brands. You’ll see tips and strategies that you can use to become an in-demand finance leader, including a system we developed called the ROLE Model of personal branding. In the age of effortless connection, cultivating a personal brand is essential. It’s not just who you know. It’s what they know you can do.
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Abacus Labs
Published By: Aberdeen - youSENDit     Published Date: Sep 14, 2011
Consumer-focused technologies that are deployed by employees can provide tremendous value to any business and can provide IT organizations with more functionality than they can afford or are willing to deploy. However, consumer technologies must be appropriately managed in order to satisfy corporate security, compliance and other requirements. This means integrating consumer technologies into the existing IT fabric in order to achieve the greatest possible synergies between consumer-focused and IT-deployed technologies.
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yousendit, ftp replacement, secure file transfering, online fire sharing, uploading files, consumerization of it, ip storage, network attached storage
    
Aberdeen - youSENDit
Published By: Aberdeen Group     Published Date: Sep 25, 2012
The report will show how Best-in-Class organizations are prioritizing their social spend to improve personalization and brand compliance.
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retail, aberdeen, omni-channel, social, social marketing, marketing, social network
    
Aberdeen Group
Published By: Absolute Software     Published Date: Jan 29, 2008
Does your PC lifecycle management (PCLM) reflect the issues associated with mobile users? Many organizations face expensive inefficiencies by not managing mobile assets effectively. These inefficiencies include dispersed and manual data collection, and inventory tools that are dependent on a connection to the company network.
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absolute, intel, laptop, saas, managing laptops, pclm, computrace, absolute software
    
Absolute Software
Published By: Absolute Software     Published Date: Feb 23, 2010
A majority of environments today are cross-platform, combining both PCs and Macs. The result has become a common IT challenge: How can you maintain Macs in a network environment with a PC-centric infrastructure and with Windows-based network services?
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computrace, absolute software, it asset management, remote data delete, geolocation tracking, theft recovery, service guarantee
    
Absolute Software
Published By: Absolute Software     Published Date: Sep 09, 2011
Join Michael Scarpelli, Technical Support Manager for La Jolla Institute for Allergy & Immunology, as he shares how his team streamlines and automates computer setup and maintenance for a rapidly growing network of more than 500 machines.
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absolute, technical support, healthcare organizations, operating environment
    
Absolute Software
Published By: Absolute Software     Published Date: Sep 09, 2011
This white paper provides guidelines to help you create policies for computer energy consumption that are sensible and easy to enforce.
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absolute, power saving policy, management, roi, energy savings, policy metrics, network management
    
Absolute Software
Published By: Absolute Software     Published Date: Nov 21, 2011
With increased visibility into computers on and off their network, Allina Hospitals was able to optimize security and comply with regulations.
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auditing, audit, accuracy, allina hospitials, allina, optimize security, security, regulations
    
Absolute Software
Published By: Absolute Software     Published Date: Dec 20, 2012
David Johnson, Senior Analyst at Forrester has a look forward to the reality of supporting Apple devices in a post-BYOD world.
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byod, network security, mobile, security, policy, apple, end user, device
    
Absolute Software
Published By: Absolute Software     Published Date: May 31, 2016
This is arguably the most unsettling time in history to be a CIO. The IT landscape is shifting at a rapid pace with advances in social media, mobility and big data. The proliferation of advanced robotics is just around the corner and the Internet of Things is connecting even the most mundane objects to the internet—and probably the corporate network. Back in the 1990s, most computer hackers were interested in gaining access to networks purely for kudos among their peers. Today hackers have monetized their skills and make their living from finding vulnerabilities in IT networks.
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data, big data, security, corporate network, mobility
    
Absolute Software
Published By: Accelops     Published Date: Nov 05, 2012
AccelOps' Unified Infrastructure Management Examined: How network and security administrators can monitor performance, availability and events with just one application
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accelops, infrastructure management, analytics, network security, it management, enterprise applications, business technology
    
Accelops
Published By: AccelOps     Published Date: Jan 08, 2014
Use real-time analytics and correlation for efficient root-cause analysis in your data center. Learn more about how AccelOps can help your company in our latest white paper.
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accelops, application performance, network, data, data center, network monitoring, cloud, infrastructure
    
AccelOps
Published By: Achievers     Published Date: Jan 17, 2014
Knowledge and strategic relationships fuel many organizations in today’s rapidly changing, global economy. As such, organizations need to leverage the individuals—and their networks—that possess the most relevant knowledge, whether they are current employees or are only loosely connected to the organization. To do this, organizations should create and leverage peer collaboration networks that enable them to identify and connect with individuals who have the unique skills, knowledge, and capabilities these organizations need. Bersin’s Research, Why Reputations and Networks Matter in the Open Talent Economy, indicates that this approach works in driving value—organizations that have effectively used internal reputation networks and profile databases have been able to increase key metrics such as employees’ time to productivity and innovation levels.
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talent management, employee enagement, human resources
    
Achievers
Published By: Achievers     Published Date: Jan 17, 2014
Knowledge and strategic relationships fuel many organizations in today’s rapidly changing, global economy. As such, organizations need to leverage the individuals—and their networks—that possess the most relevant knowledge, whether they are current employees or are only loosely connected to the organization. To do this, organizations should create and leverage peer collaboration networks that enable them to identify and connect with individuals who have the unique skills, knowledge, and capabilities these organizations need.
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Achievers
Published By: Acronis EMEA     Published Date: May 19, 2015
The Morse Group is now comprised of a strong network of member companies with more than $150 million in annual sales that deliver services in the electrical, energy and construction markets.
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mobility, acronis access solution, increase your competitiveness, mobilised workforce, improving productivity, acronis access, secure competitive, mobile device
    
Acronis EMEA
Published By: Actiance, Inc.     Published Date: Jan 15, 2015
Healthcare providers are starting to realize that using electronic communication, collaboration, and social networks to keep in touch with each other and with patients can improve the quality of care they provide. However, it also exposes them to risk since the information they share on these networks has to be protected in order to meet specific regulatory guidelines, like those mandated by HIPAA. The prescription for success is to consider compliant use of these networks before and while they are being used and the technology that helps achieve that goal. Read this paper to gain an understanding of: What the regulatory landscape of the healthcare industry looks like What concerns you should be aware of from a legal perspective
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electronic communications, hipaa requirements, social networks, compliance, it management, enterprise applications
    
Actiance, Inc.
Published By: Actiance, Inc.     Published Date: Jan 15, 2015
Government and public sector agencies are just beginning to realize how social networks can improve business results. With access to real-time communication, collaboration, and social networking platforms, agencies can improve internal process efficiencies that help them provide better services to their constituents. But first, these agencies have to consider regulatory requirements like the Freedom of Information Act (FOIA) which require compliant use of these networks and the content people create on them. Read this paper to gain an understanding of: What the regulatory landscape of the public sector looks like What concerns you should be aware of from a legal perspective
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electronic communications, public sector, social networking platforms, compliance, real-time communication, it management, enterprise applications
    
Actiance, Inc.
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