salesforce

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Published By: Forcepoint     Published Date: Jun 06, 2019
Office 365, Salesforce, and other cloud apps deliver a boost in employee productivity, but this benefit comes at a price. Once data moves outside an enterprise, security teams lose visibility and control into how it’s accessed and used. There is also the risk of unsanctioned apps or Shadow IT – the cloud apps setup and managed outside of IT that they have no visibility of; all this leaves an organization having to manage up to 1,000 cloud apps*.  Deploying a CASB solution can help you discover and assess risk from unsanctioned cloud apps and control sanctioned cloud app use. Through a hands-on evaluation, ESG discovered that Forcepoint CASB: Reduces threat response times Grants visibility and context into user activity Controls user access to cloud apps from different locations/devices Read the ESG evaluation for rare insight into Forcepoint CASB by a respected third-party analyst.
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Forcepoint
Published By: Forcepoint     Published Date: Jun 06, 2019
Your people access and share data using a myriad of different cloud apps. The bad news is, you probably have no idea how your data is used, where it travels to and the level of associated risk. You’ve lost visibility and control. The good news is, we can help get it back. Register now for a FREE Cloud Threat Assessment and detailed report of your cloud-application risk posture. This in-depth assessment will show you: Cloud usage patterns. How potentially harmful activities happen in cloud applications across your organization. Geographical usage. Which countries your data is traveling to and from (you may be surprised). Privileged users. Do you have more administrators than you need? Dormant users. Are you overspending on unused licenses? Riskiest users. Who are your riskiest users and why? You'll receive customized assessments on Office365, Box, G Suite, and Salesforce.com.
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Forcepoint
Published By: Zscaler     Published Date: May 15, 2019
Cloud computing is rapidly changing enterprise IT with applications like Salesforce and Office 365, which are improving productivity, reducing costs, and simplifying management. Now, organizations are discovering that those same advantages can be achieved by migrating security to the cloud. In fact, in its 2016 Magic Quadrant report on Secure Web Gateways, Gartner reported, “Cloud services have experienced a 35% five-year compound annual growth rate, while on-premises appliances have only grown by 6% during the same period.”
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Zscaler
Published By: Salesforce APAC     Published Date: Apr 17, 2019
The Complete CRM Handbook highlights key business insights that will help you find more prospects, win more deals, and make your customers rave about your brand. This practical guide shows you: - How CRM can improve your sales and productivity - How to build a complete CRM strategy - How to maximize your ROI
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Salesforce APAC
Published By: MuleSoft     Published Date: Apr 15, 2019
In response to the federal government’s Cloud First initiative, agencies are moving to the cloud at an accelerated rate - moving on-premise applications, data and workloads to cloud infrastructure and adopting SaaS technologies like Salesforce, ServiceNow and Workday. What many in government have found is that integration and looking for government integration solutions has emerged as a stumbling block that has prevented government from realizing many of the benefits of moving to the cloud. This is because while a growing number of applications adopted by government are in the cloud, the underlying integration technologies connecting these applications are still based on-premise, meaning that government IT teams still have to spend time provisioning and maintaining infrastructure to ensure that their middleware doesn’t become a performance bottleneck for their applications. Join us for a conversation with MuleSoft CISO Kevin Paige on why cloud integration is key for agencies to succe
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MuleSoft
Published By: Silverline     Published Date: Mar 18, 2019
From resource woes and adopting new releases, to meandering marketing automation paths and understanding standard features — staying afloat in all things Salesforce can make any team a little seasick. We created Navigator, an end-to-end solution to help companies get maximum value out of Salesforce long after go-live. Let our agile approach to your specific needs be the North Star that keeps you from being lost at CRM.
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salesforce, crm, salesforce crm, implementation, salesforce go live checklist, salesforce implementation, successful salesforce implementation, salesforce managed services, salesforce best practices
    
Silverline
Published By: Coupa     Published Date: Dec 14, 2018
Business Spend Management Improves Visibility and Control Over Spend for Financial Leaders Closing the books can be a tedious, manual process when accrual balances don’t match AP balances and a backlog of invoices cause an increase in resource hours. Get insight on how Salesforce and Ionis Pharmaceuticals leverage business spend management to streamline the financial close. Read this eBook to learn how to: • Automate spend processes to cut heavy manual workloads • Gain full visibility and control over spend • Move from transactional “spreadsheet jockey” to strategic management • Minimize risk associated with missed accruals
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Coupa
Published By: Beqom     Published Date: Dec 05, 2018
Download this free e-guide to gain an understanding of predictive analytics concepts, how to align your data sources to unlock the value of the data in your organization, analyze the correlations, and reap the benefits of analytics in optimizing sales performance.
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salesforce compensation management, commission plans sales teams, compensation management, compensation management sales teams, compensation plans sales teams, compensation sales teams, deferred compensation, deferred compensation management, deferred compensation plan, incentive compensation management, incentive compensation software, incentive compensation system, incentive management, sales commission plans, sales compensation plans, sales performance management, sales performance software, salesforce compensation, business technology
    
Beqom
Published By: Salesforce     Published Date: Nov 26, 2018
Managing a field service operation can be challenging. Service agents, dispatchers, technicians, and managers are often hindered by clunky and inefficient systems. Businesses are unable to meet their customers' needs and expectations. Not only does this lead to lower productivity among employees in the field, it also results in higher costs and poor customer experiences.
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Salesforce
Published By: Salesforce     Published Date: Nov 26, 2018
Nucleus estimates that over 70% of companies using Customer Relationship Management (CRM) have not completely tied their systems to customer service. This report shows why they should. Learn how you can empower customer service to take advantage of untapped revenue opportunities. Key findings include: Customers interact with service five times more than sales Tying CRM to service empowers agents with critical customer information 80% of customers would be willing to buy from a service agent Empowered agents plus willing customers can generate greater upsell
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Salesforce
Published By: Salesforce     Published Date: Nov 26, 2018
Learn the processes, technologies, tools, and tricks leading field service companies today are using to optimize operations and prepare for the next phase of field service.
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Salesforce
Published By: Salesforce     Published Date: Nov 09, 2018
For the second annual “State of Service” report, Salesforce Research surveyed more than 2,600 customer service professionals worldwide to discover: • How service leaders are responding to heightened customer demands • Which habits are hallmarks of top service teams • How smart tech is impacting service protocols In this report, high-performing service teams are the top 14% who rate both their service performance and performance versus competitors as excellent. See page 3 for further information on performance.
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Salesforce
Published By: Salesforce     Published Date: Nov 09, 2018
Field service managers are challenged to optimize resources and manage costs while delighting customers. A modern platform that provides field staff with a robust set of tools and capabilities (including offline), intelligent analytics, and the broader capabilities of the Salesforce platform (such as Einstein and IoT cloud) gave FSL customers the ability to not just cut costs but optimize their field service operations. All early adopters experienced productivity and efficiency savings; Nucleus expects that as they gain more maturity with FSL they will find clear correlations with increased customer satisfaction and increased field-service related revenues as well.
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Salesforce
Published By: Salesforce     Published Date: Nov 09, 2018
The pillars that are driving a superior customer service experience are changing. It used to be that just answering a customer’s question correctly and in a somewhat timely manner would cut it — but in 2016 that’s not so. Your customers carry more devices, and are more connected, informed and empowered. Today’s ultra-smart customer demands connected, seamless interactions, experiences where they can choose the service that best suits their needs and consistently offers personalized journeys across all devices. More often than not, the future of business success often depends on whether companies can deliver on those expectations.
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Salesforce
Published By: DocuSign UK     Published Date: Nov 06, 2018
"Technology has made it possible for small businesses to reach more customers in new ways, resulting in some of the most high-growth businesses today. This new Age of the Customer brings a world of opportunities, as well as a few challenges. You can reach more potential customers than ever before, but you also have more competition for their attention and dollars. The good news is that in this high-competition, high-reward environment, businesses that are part of the Salesforce ecosystem are at the center of this new economy. Read on to learn more."
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DocuSign UK
Published By: Adobe     Published Date: Nov 02, 2018
In our 39-criteria evaluation of customer analytics solutions providers, we identified the nine most significant ones — Adobe, AgilOne, IBM, Manthan, NGDATA, Salesforce, SAP, SAS, and Teradata — and researched, analyzed, and scored them. This report shows how each provider measures up and helps customer insights (CI) professionals make the right choice.
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Adobe
Published By: Zscaler     Published Date: Oct 26, 2018
Cloud computing is rapidly changing enterprise IT with applications like Salesforce and Office 365, which are improving productivity, reducing costs, and simplifying management. Now, organizations are discovering that those same advantages can be achieved by migrating security to the cloud. In fact, in its 2016 Magic Quadrant report on Secure Web Gateways, Gartner reported, “Cloud services have experienced a 35% five-year compound annual growth rate, while on-premises appliances have only grown by 6% during the same period.” Organizations understand that protecting users with a consistent and enforceable policy requires much more than simple URL or web filtering. Thousands of companies have already switched their IT security from appliances to experience the benefits of the Zscaler™ Security Cloud. Download this whitepaper today to find out why.
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Zscaler
Published By: AWS     Published Date: Aug 06, 2018
Learn more Salesforce and Amazon Web Services at http://amzn.to/2zhcn1v. Building and releasing cutting-edge applications quickly can be difficult when you lack proper tooling and integrated customer data. Salesforce Heroku delivers a cloud-native, developer-friendly platform that streamlines application development by integrating formerly siloed customer data and removing the burden of infrastructure management, allowing developers to focus their attention solely on creating customer-centric applications. Join the upcoming webinar to hear how the Financial Times builds customer-driven applications with faster cycle times with Heroku and AWS.
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AWS
Published By: Microsoft     Published Date: Jul 20, 2018
In our 35-criteria evaluation of sales force automation (SFA) providers, we identified the 10 most significant ones — bpm’online, CRMNEXT, Infor, Microsoft, NetSuite, Oracle, Pegasystems, Salesforce, SAP, and SugarCRM — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals make the right choice.
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Microsoft
Published By: Box     Published Date: Jun 22, 2018
• Content is among an organization's most critical assets. It flows through every aspect of a company, from people to systems to processes. But as teams grow and the breadth of their content expands, these valuable assets get fragmented across the different tools they use. • What if you had a secure, open platform that connects all your tools in the cloud, allowing you to pull together best-of-breed technologies that fit your unique business needs? These native integrations keep teams happy and give IT full visibility and control, while boosting productivity and collaboration across the entire organization. • Download our ebook to see how Cloud Content Management from Box provides you with a central and secure content layer that unites all of your apps with seamless, native integrations. In it, you'll learn about our most popular integrations — like Microsoft Office 365, Okta, Slack and Salesforce — and how Box helps you future-proof your tech stack while also providing a unified exp
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Box
Published By: Symantec     Published Date: Jun 13, 2018
It’s a free-for-all out there. Employees and organizations are adopting cloud apps and services at a furious pace due to the productivity, collaboration, and convenience they offer. And why wouldn’t they? If you have a problem, there’s probably a cloud app that can solve it. Plus, on a company-wide level moving away from traditional licensed software to cloud platforms like Office 365, G Suite, Salesforce, etc. delivers the additional benefit of moving from a capex to an opex financial model for your software costs.
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Symantec
Published By: Symantec     Published Date: Jun 13, 2018
El actual escenario es una desenfrenada carrera. Los funcionarios y las organizaciones adoptan a ritmo acelerado aplicaciones y servicios en la nube debido a la productividad, colaboración y conveniencia que ofrecen. ¿Y por qué actuarían de forma diferente? Si tiene un problema, es posible que exista una aplicación en la nube que pueda solucionarlo. Así mismo, el movimiento a nivel corporativo que se distancia de licencias tradicionales de software hacia plataformas en la nube como Office 365, G Suite, Salesforce, etc., ofrece el beneficio adicional de un modelo financiero de Opex en lugar de Capex para sus costos de software.
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Symantec
Published By: Symantec     Published Date: Jun 13, 2018
O cenário atual é uma corrida desenfreada. Funcionários e organizações adotam aplicativos e serviços na nuvem em um ritmo acelerado devido à produtividade, colaboração e conveniência que oferecem. E por que agiriam de forma diferente? Se você tem um problema, provavelmente há um aplicativo na nuvem que pode resolvê-lo. Além disso, o movimento a nível corporativo que se distancia de licenças de software tradicionais para plataformas na nuvem como o Office 365, G Suite, Salesforce, etc., oferece o benefício adicional de um modelo financeiro de Opex ao invés de Capex para seus custos de software.
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Symantec
Published By: Groove     Published Date: May 16, 2018
Build.com is a well-established online retailer of home improvement products. Their sales team was stretched thin, and they needed a way to ensure accurate records in Salesforce in a way that didn’t hurt overall sales and customer outreach. While they were initially drawn to Groove for the Salesforce Email Sync, they soon discovered more ways to turbocharge their sales effort with personalizable drip campaigns through Flow.
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Groove
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